A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
I was just seeing what the new Prius had changed since my 10 year old vehicle and my salesperson Maliik Tooley discussed all the new improvements since my last purchase and also answered my questions about trying to get the 2018 or waiting for the 2019 to come in. I thought he was very knowledgeble and worked with me to make the best decision. I decided to go on and buy the new vehicle and knew it was not on the lot but should be arriving within a few days with my color choice and all the options I wanted.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
I love this car dealership! Mitch was so helpful in all of my car needs. I trusted the staff working here and will continue to bring my car back for all its mechanical and servicing needs. Thank you Mitch and everyone at Rick Hendrick Sandy Springs!
From sales to service, Rick Hendrick Toyota makes the experience easy and low stress. Mitch Standfield has been extremely helpful and knowledgeable with any questions or concerns I may have. Good customer service is hard to find, and with that being said, you have earned a customer for life.
I had a great experience purchasing a Toyota Highlander. The sales people were courteous and efficient and there was no BS. Annabelle and Carl were just terrific, as was Frazier. They could not have been nice or more cooperative. I felt like I was getting real personal service and they listened to my questions and concerns. I was glad we could reach terms and so far, I love my new car. Larry Gold
I just bought my second vehicle from Cherokee Cty Toyota. Like the 1st experience, the trade in and buying process went smoothly and efficiently. No pressure whatsoever! I feel certain I got a fair trade in value & great price on my new Rav 4. The staff is wonderful. I highly recommend them!
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