Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
I just finalized the purchase of a used 2016 BMW 535i and the transaction when very smoothly. Mariette was wonderful to work with and very easy going. My father and I stopped in to test drive the car and afterwards she offered to have me take the car for the rest of the afternoon to get a better feel for it as well as for a separate pre-purchase inspection. They were very fair during negotiations. She went the extra mile by removing a coffee stain on the seatbelt I had noticed, with a household cleaner she brought from home. I really liked how she made the transaction painless and not stressful at all. I would highly recommend working with her!
I had a wonderful experience purchasing a car from Young Chevrolet! Silvia P did an amazing job helping me find the right vehicle and making sure I got an amazing deal. The finance department did a great job getting me approved and explaining all of the products in detail.Very happy with my purchase! I highly recommend this dealership and if you are searching for a new vehicle come see Silvia!!
Today we bought our second vehicle from Barbara at Young Chevrolet. Searched dealers all over DFW area. Barbara was the only sales person that was HONEST, not pushy we dealt with during this deal. Trade was valued at market when other dealers were trying to short change us by over 5K. Barbara is someone we will continue to do business with in the future.
Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
So the first salesman I delt with was atrocious, betsy. She had an appointment with another family which I understood but just left me and my hectic family sitting and feeling very ignored. Then she sold me a car that isnt even the one I test drove because she wasn't listening to me. She was to busy helping the other family. When the car they pulled up wasnt what I was expecting I just broke down and cried. Dusting the manager called the next morning and made it right. Cameron the salesman I delt with the following night was wonderful. Listened and was helpful. It was a frustrating moment to have them bring the liar back up to try and figure out what happened because I really just wanted her out of my face for all of her lies. Thank you Dustin and Cameron. The only thing that would have made it better the next night is if I wasnt so beat from being at work and I wanted the fight I should have given to Ms. Batzbe. If I could recommend the dealership it would have to be with the explicit instruction to only work with Cameron or Dustin.
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
One of the easiest car buying experiences I have had. I went in around 230 and walked out that evening with a brand new car. Al was a delight to deal with and very knowledgeable. I even received a phone call days later to check on my car and myself. Cannot recommend them enough!
Friendly, knowledgeable and got me the best deal. I had TONS of questions but Jimmy Saucedo was very patient and explained everything. Love their Service Dept. too! Great dealership!!
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