Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Mr. Michael Petsuck was instrumental in the entire process of leasing and then purchasing my 2015 CTS. He gave me great advice, as this was my firt time, and I couldn't be happier with the service and professionalism of him and Cadillac of Knoxville. I would highly recommend him to anyone looking to buy or lease a Cadillac, as well as recommend the Cadillac of Knoxville Dealership as a whole. They treat you like family from the beginning to the end.
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful in explaining everything to me. He was very patient and friendly and he didn???t push me to the sale. I had some problems with my last Forte and Scott was very diplomatic in his approach. I believe had it been any other salesperson I would be driving a car by a different manufacturer.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best of sales people are at this Ford Dealership at ole Ben Franklin in Wartburg, TN. I always get the best of service. They know how to give you the best deals and very fast and friendly service. A great selection of Ford cars and trucks. Your very satisfied Ford customer. Barb Thompson
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.