We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
We went to Northbrook Toyota to look at Rav4 options. We met with Larry and he could not have been nicer! He made the whole process easy to understand. We have been going to Northbrook for years and will continue to do so, Thanks Larry!
Highly recommending this dealership and Julianna as a sales personulianna was very knowledgeable sales person. She was not pushy and eager to help! My car was a special order because of the manual transmition. She was very helfull and understanding! Highly recommending this dealership in this Julianna is a sales person
Alex and team were terrific - we had just moved from out of state and started a new job and were incredibly busy. Alex and Damien were able to take care of almost everything for us over the phone so we just had to show up and leave with a great car and a great deal. Thanks!!!
I had a great experience with this dealership. This was my first time financing a car honestly. Alex and Damien made the experience less hectic and worthwhile for me. They took time to explain the entire details of the process from beginning to the end and the financing details with the bank. I do appreciate their patience during the entire process. I'd highly recommend this place.
Fernando was AMAZING, you can tell he truely loves his job and loves the customers. He took his TIME to help me choose a car I wanted and wasn’t too pushy. I drove over an hour to come here and would definitely come back!
Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
Daniel was my service Advisor this time. Informed me on all that was included in my 10,000 mile Toyota Care Service Package and what I would receive. Work was completed in a timely manner As I was sitting in the waiting room, my Salesman - Adrian Gjergji came by and ask if I needed anything such as water, coffee and how was my Toyota RAV4 was performing, etc... Another Satisfied Customer - Thank You ! JIM
I did not buy my Corolla from you but your dealership is closer to me so I brought it to your place and I have to say it is wonderful. I needed a 6 month check up and everyone from the time I got there was terrific.
I have been a loyal customer of Toyota of Orland since 1997. My purchase of the flagship Avalons has always been a premium choice. The service department staff have been sincerely personable in their expertise. They give sound suggestions for service to your vehicle in detail, and keep up to date on any safety recalls that may occur. One of my favorite service specialists is Anthony "Tony" Camacho who I can depend on to give me great advice in vehicle upkeep and suggesting the best economical decisions for each individual customer. When I drive away from the dealership, I can be guaranteed that my vehicle is working at Toyota's highest specifications. Also I enjoy talking "trash" about sports teams with the entire crew. If you decide to get a new or pre-driven Toyota, the Orland Park site is a great choice.
My sister and I always go to Tony with our cars. He takes the time to help us and listens with our issues with the cars we bring in for service.
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