I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
I bought a car from Bentley dealer in Las Vegas few years ago. The customer service was great. Me and my wife received the same type of customer service here couple days ago when we bought a car for my wife. Everything was smooth. Daniel our sales rep and Craig the sales manager were both great. So was everyone else. Craig would find excuse after excuse to give us better deal after deal after deal and after deal. The only thing was left is to just give us the car for free.
I also love the fact that sales people are cool with eacother. Every other dealer we been to we found that it's a cut throat style between all the sales reps. Not here though. Other sales people would find an excuse to talk to us or ask us questions while our sales person was down on his knees making sure the car was shiny enough and cleaning every little thing on it.
While I am a Mercedes Guy. I will keep the new NSX in mind!
Chirs was a fabulous sales representative. He was quick, kind and very responsive to my needs and nerves. The staff is friendly and very professional. I recommended my mother to buy her MDX here as well. Great Job Acura Niello!!
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
After visiting a few different Honda dealerships in my area I was getting frustrated with the whole car shopping process. I came into Folsom lake Honda and immediately was helped. They had the car I wanted but more importantly the sales staff was amazing through the whole buying process. I really wish I would of just came here first I would of saved myself a lot of stress. Thanks again I’ll definitely be returning in the future.. And I highly recommend to anyone looking to buy a car. Save yourself the trouble and just go to Folsom Lake Honda you won’t be disappointed!
Bought an awesome BMW M3 from Mike at EURO STAR AUTOS SALES. I had an awesome experience from the first phone call to the handshaking of making a deal with me. Mike was very knowledgeable about the inventory they had and I learned a few things about the M3 that I didn't even know about even though I've been a fan for years. Mike, keep up the great work. EURO STAR AUTO SALES!!!
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
This place is awesome...they were very helpful throughout the entire process...got me in a nice car with a car payment that was lower than i was expecting....i highly suggest them if your looking for a car...prices are decent and the cars are emaculent!!-Happy Customer!!
I looked for a particular type of car that I wanted to buy my son for a couple of months. I live in Santa Cruz but I saw one pop up at Choice Auto & Truck and since I was visiting family in Sacramento that week, I came with cash, made a reasonable offer based on good research and drove away with my son's new/used 4Runner in twenty minutes. These guys were great from the first call, honest on the phone about a couple of minor issues with the car. The carfax was available, showing history and they pulled it out from a tight corner in the lot for us to drive within minutes of arriving. When we got home I took it to my favorite mechanic to check things out who reported that it was in great shape. This was by far the fastest and easiest, no hassle car purchase I have ever made.
I went to the dealership today to purchase a Mazda 3 & I have nothing but positive things to say. they were really helpful and made sure I left the dealership with the car I wanted at the monthly rate i wanted. . great dealer
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