Used Toyota SUVs for sale near Chagrin Falls, OH

Dan Malloy Service Manager is extremely kind and knowledgeable. I?m lucky to have someone I can trust with my RAV 4. He has helped me keep 5 Toyotas on the road over the past 35 years and I?m glad he is now in Akron

I just feel awesome driving my ORP 4 Runner , so much versatility, capability, reliability and it looks cool! It’s a bit pricey but resale is usually solid.

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

I have. A2002 4 runner with almost 400,000 miles and I love it still traveling to other states on it and I leave my 2015 at home I only use it for work , had a 96 Camry for 15 yrs sold it with a little mileage like 300,890 miles and my sister still outing more miles on it Toyas last as long as you maintain them

Saleswoman Gayle is great, service is great, we love the environment ! They are doing a great job

I absolutely LOVE my 2014 trail edition! Comfortable and beautiful! Have had it several years with regular maintenance and cannot imagine driving anything else. It’s very reliable and a true head turner.

Great dealer. Located vehicle on cars.com after selecting the year, make, model, ideal mileage and was able to find a good deal with Brunswick automart. The original car we had inquired about sold before we had the chance to look at it, but we were able to find another one that we loved even more! The sales team was very helpful and made the buying process very quick and stress free. Definitely recommend. If you check this dealer out make sure to ask for Richard or Tre!

I’m very pleased with my Highlander Hybrid. My driving skills have improved due to all the technology that “speaks” to me as I drive. I feel safe on the road that contains so many large trucks. I get between 34-35 mpg. Not only have I easily packed my Mom’s wheelchair and other medical equipment, plus family luggage, there’s been plenty of room for a small circular oak table & 4 chairs!! The Highlander is , by far, the best car I’ve owned!

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Matt was very helpful! I was able to request the trim level and parking extras I wanted and am now just waiting for my new vehicle to come in.

Seats are not as comfortable as we expected, especially for long trips. Everything else met or exceeded our expectations. Love the three row seating, quiet ride, very good gas mileage for a mid-sized suv...

Had Jesse as a sales man , he got me into what I was looking for , much appreciated, thank you ..

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I traded in a Corolla hatchback for this RAV4. I love the size inside. I love the screen and it’s pretty comfortable though. I haven’t taken it on a very long trip. My gas mileage has decline since winter has come, but so far the all-wheel-drive is handling the snow

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

My last car was totaled in an accident and had not yet been paid off by insurance. Renee and dealership got me in a new car with monthly payments very close to what I needed to fit my budget. Renee is awesome. I have bought other cars from her and will again in the future. Renee was juggling more than one customer and did a great job. Renee does what she says she’s going to do and is upfront and honest.

This is my 3rd RAV4 Hybrid XLE It's a well made vehicle. Reliable. Comfortable. Efficient. Quiet It has all the comfort features I consider necessary.

Steve was attentive and helpful with the entire service of my Kia Sportage. Explained all the details of the service and walked me to cashier then my car.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Aaron was superb and efficient in helping me navigate my most recent experience at the service desk. He not only communicated with me while my car was in the shop, but helped expedite the service so I could take my daughter on a planned ski trip. He went above amd beyond. Great service and a huge thank you!!! Our ski trip was perfect in our Toyota sienna!!!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

I've been shopping here since 2006. This is a great dealership. Pat makes the process simple and easy. She quoted several options for me, did comparisons for me and made me confident in my purchase. She explained everything, setup Bluetooth, Apple CarPlay, and Connected Services. Also the Toyota App. She took care of detailing the car and had it all ready to go! I definitely recommend to others! Ask for Pat. You can’t go wrong.

The car has been great with one glaring exception. The 2023 Rav 4 navigation system and manuals explaining it are far from easily understood by some of us with advanced degrees and years of experience in writing and interpreting complicated financial documents. The 2023 Nav screen is as much a distraction as driving while using a mobile phone a highly discouraged practice., perhaps more dangerous. Our 2028 Rav 4's Nav system and manual were easily understood. intuitively structured and easily used during our drives and with a safe screen. Somehow the 2023 version escaped those virtuous characteristics and is one that has made me start to consider trading our 2023 in after 7 months.

I came in as a consultant to my girlfriend who was the one purchasing the car. Mark was very nice and helpful, as was Nick. They both engaged with all of my questions and answered them to my satisfaction. These are good guys. They got our sale and helped us get one that we were satisfied with.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

The 2024 RAV4 Hybrid Limited is the best small family new SUV you can buy for the price, performance, safety, and reliability. Auto Nation Toyota delivered on their promise.

Very good car buying experience. Dealer listened to us when we told him what we wanted and helped us find a car that fit what we wanted perfectly.

Absolutely wonderful. Only minor gripe is the info in the drivers info screen washes out in any sort of bright light- my 2016 Highlander does bot …

I’m out of Saint Louis Missouri. I found this truck online and began inquiring about it. Gary “cap” was awesome to deal with and always called and texted back right away. Buying long distance I asked for a ton of videos and pictures and he provided them all no questions asked. They picked me up from the airport as a courtesy. I was hoping the truck would be as nice as it was in the pictures and videos and It was even nicer in person. I couldn’t be happier with my new Truck. Bob in finance was hilarious and offered a streamlined signing process and excellent tour guide info for the Cleveland area. I would buy from these guys again no problem. Ive been in sales for 12 years and I expect honesty and follow through of promises. This outfit nailed it! Thanks again Metro team!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I purchased four tires from Toyota of Kent a few months ago! Last night I had a flat tire! I called Daniel my go to service advisor! He got me in first thing this morning! Unbeknownst to me, he just as a precaution ordered a new tire in case mine might be unrepairable! And lo and behold it was! So needless to say I was very impressed with Daniel and the service team! I couldn?t recommend them any higher !!!! 100 out of 100!!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

I recently purchased a car from Toyota Cleveland Heights and had a great experience. The sales woman that helped me out was Patricia (Pat) and she had an excellent display of customer service from start to finish and even days after purchase. Very knowledgeable of the process, answered all my questions, and went out of her way to make sure I had the best & easiest time at the dealership.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn