My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
LJ was particularly helpful. In fact, I interacted with a number of the staff and they were all helpful throughout my visit, callback, and pickup. The service was timely and the communication was excellent. You have a friendly and service-oriented culture. I appreciate it!
I recently was in the market for a Ram truck, after a short conversation about what I wanted, the salesman and general manager found me exactly what I was asking for and gave me the best deal I could find in the tri-state area. They were upfront and honest about the offer and didn't try to stretch my budget. I was super happy and will purchase all future cars/trucks through this dealership. They exceeded my expectations at every turn.
Claudia from Infiniti of Bayside is amazing. She was very helpful and knowledgeable about every question I asked her. The entire experience was very inviting and comfortable. She explained all my options and I felt very good with my decision to purchase a car from her. The finance manager Mike was great as well. He made me feel comfortable discussing my financial options without feeling pressured as well as giving me valuable advice that I will carry with from here on out. I would recommend everyone I know and everyone I don???t know to purchase a car from Claudia. I would give them 10 stars if I could.
Francesco was very patient and accommodating with me and I appreciate that. I would certainly use Francesco in the future and will also recommend to friends and family.
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