These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
LJ was particularly helpful. In fact, I interacted with a number of the staff and they were all helpful throughout my visit, callback, and pickup. The service was timely and the communication was excellent. You have a friendly and service-oriented culture. I appreciate it!
The service was very good. I was met quickly and my car taking in by the valet. Mathew Rivera completed my paperwork and answered all of my questions. my car service was completed quickly and all my questions answered.
Marc was great, he let me spend the time I wanted to check out the car from top to bottom. After our test driving was complete, I even brought my mechanic over for a final review and thumbs up! We agreed on a great price, I put down a deposit that same day. Came back the next day with the balance, filled out the paperwork and drove out by lunch time. Everyone at DCH was great, very smooth process. If you have your eye on a car, well worth the trip in to discover how smooth the car buying process really can be.
My first experience at DCH Toyota City was exceptional. I was immediately welcomed by Brandon who listened to my interests and quickly identified alternatives where he could offer the best deals. Negotiations also went professionally with no unnecessary delays nor hard-sells. At the end, we decided on the Highlander XLE from Toyota City as much because of how we were treated compared to other car dealerships as to how well the car fit our needs and the economics of the deal.
I "LUV" my new Lexus! Thanks Clement! You're the Best!
by Qponer from DealerRater.com
November 12, 2018
I've always dreaded the car buying experience... until I met Clement Max Corriette. From the start, he was very hospitable and professional. I'm so glad that he was the one that offered his service when I came in. He set out to help me accomplish my goal of purchasing a 2019 ES 350 on the same day. It was crunch time for me because I had to return my current lease to another dealership in a few days. When my original plan didn't work in my favor, Clement went above and beyond to offer other scenarios until we agreed upon the best deal for me. He also took care of my lease return. I am forever grateful to him. He is very knowledgeable. He has many years of experience in this field and knows it inside out. He truly lives up to his title of "Lexus Certified Master". I recommend all of my family, friends, and anyone who reads this review to come in and speak to Clement. He will take care of you - no matter what your situation is. (I'm also looking forward to utilizing the nail salon/massage center that he has implemented at this location).
Clement Max Corristte was very knowledgeable sales consultant he was very friendly and interactive with my Family and I. I would recommen him to my friends and family. Outstanding keep up the awesome job you guys do at Lexus of Rockville Center. Very happy customer
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