Used 2023 Volkswagen ID.4 for sale near Wolf Trap, VA

My experience was good. However, because the used car was not a Volkswagen, the salesperson did not know a lot of details about the Audi I purchased.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

I was in the market for a new vehicle and found Ourisman Honda of Laurel very easy to work with over email/text unlike other dealerships. They were able to provide me with a written detailed cost of our final agreed upon price which saved me time once I got to the dealership to complete the purchase. Some other dealerships were not willing to put anything in writing or weren't very timely in their responses. I also had the best sales rep, Chuka! He was very knowledgeable about the vehicle and I did not feel rushed or pressured during my test drive. On the day of my purchase he was there to greet me and help me through the process. He even so kindly asked if he could help move the process along by moving my belongings from my old vehicle to the new vehicle which he very meticulously put in the same place. That was a big help and saved me time while I finished up the paperwork. He has also been very responsive in answering follow up questions I had after the vehicle purchase. Highly recommend buying a vehicle here and ask for Chuka!! He goes above and beyond!

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

My salesman and the sale’s managers were knowledgeable and upstanding. They provided me with the information I needed and sold me a vehicle that fit my price point.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Chip and the crew at Universal Auto were top notch. I was an out of state buyer and they made the process super easy. The car was immaculate and I could not be more pleased. Will recommend them to friends and family.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

The way car buying should be!

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.

My boyfriend had been looking for long time to find another beautiful, unique Mercedes with specific features, and we finally found it about 4 hrs driving from NYC. What a great experience we had purchasing a convertible Mercedes with Chip, professional, kind, knowledgeable Salesperson! It was a beautiful day of September, 2024, perfect time to drive a convertible car! Since then, we've been enjoying more the beauty of weekends , the symphony of autumn colors, traveling in many places under no sky limits... With the indoor showroom, every car is clean, all of them look impacable! Everything is no pressure, they paid attention to our questions. The finance lady is awesome, especially in our case as a cash buyer. She made my partner feel very comfortable about purchase process . We would definitely drive another 3.5 -4 hours to make another purchase with Chip, MD, when I'll decide to change my car. Chip and his Team do outstanding job! I highly recommend him to get your DREAM car, you won't regret making your decision. Thank you, Chip! You rock!

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

It was a pleasure buying a vehicle from this dealership. The salesman was great and the manager was excellent.

Jamall and Jasmin were a pleasure to work with! Super easy process to trade in my car and purchase a new one!

Jamall & Jasmin Did Amazing With Assisting & Helping Me Get My VW Taos Truck! Very Fast And Easy Process. I Drove Off A Very Happy Customer! 10/10 Experience! I Highly Recommend. Thanks Y’all.

Jamall and Syed were a great help. No issues. I’m happy I went for my car through them.

From the moment I met Desmond Young, he has been warm, patient, and helpful. He answered my questions without a grudge. Quite knowledgeable about his trade too. I am impressed with him.

Customer service was very good. I flew in from out of town and they picked me at the airport.

Great customer service will recommend to others!! Look forward to doing business in te future

Ask for Brandon, works hard, and does everything to make a deal! If you're gonna finance, do it through Victoria, she is knowledgeable and can make you smile!