I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
There is Always great service and found to have a wonderful learning experience about my Volkswagen each time I visit. I find Extremely knowledgable people at Schmelz Countryside Volkswagen. Great Dealership!
Hats off to Ramon at Schmelz! I was looking for something very specific, and it had to be just right. He never gave up and found just what I was looking for! He was very good about keeping me updated during the search, and even sent me videos when I couldn't come out right away to check something out. He searched and searched until we found the right one! He was a complete professional and even made it kind of fun!
Excellent work/repair on my old Saab. Your technician David’s skill level and knowledge of the Saab engine is greatly appreciated. I’ve had 1 or 2 repairs done by local mechanics that turned out badly! I will always come back to Schmelz for engine repairs and general maintence. Thanks for excellent customer service.
William was very professional and knowledgeable. From the moment I first talked to William I was very impressed. Highly recommend Schmelz Countryside Alfa Romeo and William!! We don't just like our car, we LOVE it.
2010 VW CC...Shevawn in Service made my visit !!!!
by Kathy Atkins from New Richmond, WI
November 13, 2018
Shevawn in Service was wonderful!! I have been twice in the last few years!! When the time comes that I can buy a new car I will definitely go to Schmelz VW!! Customer Service says alot about Company/Dealership and I give Schmelz a Gold star rating all the way!!!
I cannot say enough of how amazing Schmelz Countryside Alf's Romeo is. Scott, Tom and Trevor were so fantastic to work with. They made sure I was 100% satisfied with every aspect of my purchase. Tom even made a special drive to my work to pick up some documents I forgot to bring when I purchased my car! They will have my business for a long time to come! Highly recommended!
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up.
by Randy "nice Ford van". from Ottawa Lk. , Michigan
July 15, 2016
I purchased a used Ford van from Lee's. I searched online & local for several weeks. They were honest about the condition, right in line with the price, easy to work with, they let me know where it came from. I live almost 600 miles away, I felt comfortable enough to buy without a test drive. They worked well with my bank to keep the deal moving. I am very pleased, good job Liana & thanks for the quart of oil in the glovebox!
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
We left another VW dealership in the Metro because we weren't happy with their service. That was 6 years ago. We only have our VW serviced at this dealership. We have purchased 2 vehicles from them and they have managed to make it less stressful than others. See Micheal in Service or Darrel Hanson in Sales. Keep up the Great work everyone!
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