The appointment was pleasant and speedy, however the price was a bit on the high side. I priced the same service at Checkered Flag and it was way less expensive. I???ll definitely result to YouTube in the future for changing bulbs. Abby is great, she???s always sweet to my daughter!
I went in because my heat isn???t working correctly and dealt with Andrew. I???ve only been to Southern Volkswagen a couple of times but every time I go in Andrew is always the one to help. He???s always filling us in on what???s being done, what needs to be done and doesn???t let you leave with any unanswered questions. I appreciate all he???s done for us! This is the second dealership I???ve been to in my entire life. My old dealership back in Ohio (hometown) were rude, always tacking on unnessecary repairs to make more money and I cringed at the thought of bringing my car in for even an oil change. But I can say that Southern Volkswagen has done a great job!
Friendly informative wiling to correct mistakes and
by SDSMITHMD5 from DealerRater.com
December 3, 2018
Friendly and informative quick to correct errors accommodates client offers options supports your decision. Quick response. Would like an explanation of bill and discount the way it is broken down on final receipt
Very fast excellent on point I have nothing else to add to this box your business was on a roll until it came to this box I'm being forced to add words to this box so now I'm about to say it sucked thank you
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
Professional service and timely service. Service advisor provided excellent service information. She displayed a true professional attitude. She's also a very pleasant person, always smiling. Thank you Ms Chassidy
Thank you Jay! You were very kind and informative. I didn???t relish the idea of car shopping but Jay made it a great experience. His manager Kevin also was helpful. We highly recommend not wasting your time at other dealerships. This place is the place to go if you want to be treated respectfully and fairly.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
Mike Liggins is an extraordinary .
His service and professionalism is "ALL WORLD".
The entire team moves with alacrity.
Mike provides excellent leadership.
And i appreciate his follow up.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.