Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
Mike was very friendly, pleasant and got me in and out in less than the 1hr 15min. I was told my car would take, when I made the appointment. Love that I am able to get service on a Sunday as well. Very convenient You Rock Mike!!!!
Me and my fiance and his mother went last week to look at the cars and we found the perfect car for my family they worked out a deal with us and we bought it on the spot. Its still working great and we still absolutely love it. We are going on a family trip to up north to look at the colors of the trees this weekend. Thank you to all of you at S&J motor we love our new Mazda.
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Sales person was not pushy. He was polite, professional and patient. We went over the car , he answered my questions and then we talked business. We did not come to an agreement but his demeanor did not change. T he next morning he called with an improved offer, I returned to the dealer ship and soon had a deal.
Our salesperson, Jeff, was very informative and answered all our questions. During the test drive, he didn???t have answers for 2 questions and he jotted them down and got answers for us when our test drive was over. When we got there I told him that I would not be buying a car that day because I wanted to test drive a couple of others. He sold me on the Atlas. The dealership also happened to have a carseat laying around so I can test the room once a carseat is installed. Brilliant!
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
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