Wonderful Car Buying Experience
July 17, 2018
Our experience with Craig was absolutely wonderful! He is not your typical car dealer. He runs a small operation with only a few cars. Even though he may not have the quantity, he most certainly makes up for it in quality.
We were very happy with the upfront pricing, his down-to-earth personality, his customer service, and his flexibility. We ran into a couple of issues trying to get our daughter on the loan so that she could get her credit established, and Craig was great through that process, too. We actually had to pause the deal until we could get a insurance technicality worked out. We went home so that we could wait to call our insurance company the next morning. Fortunately, we got a call back sooner and we called Craig to let him know. He had already gone home, but offered to meet us back at his dealership to close the deal. He was friendly, understanding, and thoughtful.
Our daughter ended up buying a 2013 Hyundai Elantra Limited. The car is in outstanding condition and is incredibly clean. I know my way around a car and I was very comfortable with this purchase. The engine bay was almost showroom clean, there were no fluid leaks, no dirt or stains on the interior. Tires, brakes, and rotors looked brand new.
I honestly cannot say enough good things about the whole experience. We will be back when the time comes to replace our next car. Thank you for everything, Craig!