This is a honest hardworking family owned business and the quality and pricing of cars they deliver are top notch!
I called CarPros late on a Saturday evening after leaving a very disappointing appointment at a local dealership. Although it was after hours and they were closed the owner of CarPros told me he would stay so I could see the VW I had seen advertised online. This was exceptional customer service and instantly made me feel valued.
The first thank that I noticed was that the quality of the cars here were exceptional! Clean and all of them well serviced. Pictures did not even do the VW CC justice and I found the car the cleanest and by far the best quality of all the VW's I had seen at other places. It is obvious the owner is very selective about the cars he buys and sells.
The owner and his wife and son entertained several followup calls from me asking questions and even made an appointment for my mechanic friend to see the car on a day they were closed.
When I had expressed concern over the brakes during a test drive the owner assured me he would have them checked out and serviced again and he did what he said he would and even texted me a photo of the car up on the lift getting checked out.
The entire process made me feel so assured and confident that I was working with honest and caring people.
I am now a proud and very happy owner of a 2014 VW CC! Thank you CarPros!!!
Love my Volkswagen
by Tina from Millsboro, DE
December 28, 2018
I am so happy with Volkswagen Products. This is the 2nd one for our family! I would buy a new one next time I purchase a car.
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
supercar for the low price crowd
by cantrell4469 from Lyman,SC
January 11, 2019
This car has everything !!!!!! It is a super value for the college commuter!!! This thing will obtain 26 mpg at 85 to 90 mph !!! Check one out ,,,,, If you decide to do a test drive check out the power this little rocket has !!!
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
Max was a great help, answer every question great. Super friendly and respectful. Extremely happy of the vehicle he helped me find. Help me be in and very fast.
My absolute dream car
by Judy beetle from Aurora, Colorado
December 4, 2018
I absolutely love this car it has been a dream of mine forever to own one I had a 2013 and I got into an accident and it was totaled and I never thought I would be able to replace it and somehow they were able to find me one and I am eternally grateful because I just love it
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Most functional car I’ve ever owned
by Cristiana from Panama City Beach, Fl
January 4, 2019
The Volkswagen Tiguan perfectly combines functionality with style. Features and interior comfort are superior. The technological options provide ease of travel and the sunroof is fantastic!
Today we decided to change our car and we get a perfect deal here, also the seller was very dedicated in offer the best deal he is the great seller that ever meet! Thank you so much!!!!
Another One Bites the Dust
by ExhaustEd from Rochester, MN
December 31, 2018
The CC is a conservative but well-styled car. It is a bit dated but has a comfortable and clean interior layout. Not super fast but handles well and is fun to drive. My previous VW TDI was recalled, and now my CC is recalled. Volkswagen has shown they can be deceptive and dishonest, which is too bad because I like their cars!
First off the people here dont work on commision so that would explain why immediately I felt at rest and had a absolutely zero pressure feeling while I roamed the parking lot. After a couple of minutes I was approached by a by a car lotz "liaison" very kind saleswoman who offered to help me find a vehicle that was within my price range. First feeling inside was a absolute "zero" pressure feeling and the non commission pushy sales people did not exsist. Im happy to say I purchased a almost new vehicle (after having the same car for 19 years) which had the mileage and price I wanted and the price negotiations were painless and quick. I would highly recommend Carlotz as the first and only place to buy a Car and I will definitely be purchasing my 2nd car (because I need another one) from them and I know I will have the same non pressure relaxed feeling experience I had the first time.
Thank you Carlotz for the Elantra.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Great people to deal with quick and very friendly !!! Felt like family clean cars very well represented would recommend to anyone. Prices for there vehicles are well worth the price
Enjoy the ride
by Happy girl from Yorktown va
December 2, 2018
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
I bought an 07 F150 from these guys last weekend, and I couldn't be happier. I drove the truck all the way to Michigan, where I live, from Lutz. I had no problems and everything works great on the truck. The truck was clean inside and out, and so were all the other cars at M and M and Sons. He was straight up with me on the phone and gave me a great truck for a great deal. I would highly recommend this used car dealer. Also a good guy to do business with, he was straight up with me from the start, and easy to get along with. Can't thank you guys enough
Very economic in gas, drive smooth
by Alban from Bulku
June 6, 2018
Own this car for 3 year now, cheap to maintain, easy to find parts, low maintenance, strong engine.
Extra features added, like a rear back up camera, dash cam, jack audio, Bluetooth.
I had issues the first day withe finance manager the day before but Alphonse called me the next day and made sure I was happy with the deal. Ask for him by name I wouldn't see anyone else!
by Linda T from Salmon Arm
August 3, 2018
This car is my dream vehicle. It exceeded my expectations of what I would ever own. Of all the vehicles I've driven or owned it is the most comfortable and easy to navigate. The fact that it's got a diesel engine is the highlife of everything. Thank you Volks Wagon!! I ???you!
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