I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
The staff especially my Sales guy Kurt Convey were amazing. I originally planned to build and purchase my car, however circumstances required me to purchase the car sooner that expected. There was nothing Kurt could do to make the car production go any faster, so he found a vehicle on the lot that exceeded my expectations and stayed within my price range, He truly went above and beyond, and did it all quickly.
They guys in the show room were polite and friend and they were prepared to answer my questions and meet my needs We did purchase the car and transaction was professional and the car just live it. I???m sending them some of my family member. 5 stars to there GM. Edin Hadziefendic
I originally spoke to Larry over the phone about a car. He had me come in and go over my options for my current vehicle. He's a real easy person to deal with who genuinely listens to your concerns! I can't wait to buy my next car from him!
I made an appt to test drive a Volvo at Dean Team Brentwood. I was quickly put in touch with Brandan, who responded very quickly both through text and email, and was very knowledgeable about the multiple vehicles I asked about. The car I chose (???16 S60) was both in the mileage and price range that I wanted, and it drove well so I made the purchase. Because it was the end of the month, the dealership was extremely busy with other buyers and the transaction took about five hours. Brandan was friendly and laid back throughout the day, despite his amount of work. He made me feel welcome and never pressured, apologized and offered a loaner car for the wait. Later, he followed up post transaction to ensure I was happy with the S60. I would absolutely recommend Brandan and Dean Team Volvo and would return for a future purchase.
Gordon Woodbridge was amazing and really made me feel valued through out the whole purchase process. He always stayed in touch via text and phone and I like that. He made this deal work, I live in Jersey and bought the car sight unseen because Gordon really explained the condition of the car welll, he was very honest and didn't try to do the typical sales man pitch of, "if you dont buy it someone else will buy it." I feel like I got a good deal on the 2016 Volvo XC90 that I bought with just 17K miles. He was also willing to build trust with me and bought my 2014 BMW 328d trade in all the way in Jersey sight unseen. They also arranged the shipping of my trade in to St Louis which was really nice of them and I it showed a level of commitment. The only recommendation I would say is to work on getting communication with the shipping companies they use since I only got informed about my trade in pick up an hour before the truck showed up. I went with Volvo financing initially and Dave Zor was very fast in sending me all the financial documents overnight for my signature. I recommend having your own financing ahead of time since Volvo gave me the highest interested rate I have ever gotten in my whole life even with an 825 credit score. I have to say that Gordon was just amazing, went above and beyond to meet some request I have like getting a Polstar tuning and mud guards installed and he was able to get me a discount because by working the James in the parts department. They detailed my new used car, filled the gas tank and the pick up was very smooth. I would absolutely recommend working with Gordon Woodbridge because he was always willing to get answers if he did know something it responds very quickly.
I love Mini of STL which is obvious as this was my 5th Mini purchased there. Working with Kate was easy and efficient. Kate is friendly, knowledgeable and professional. I ordered a Mini to be built and Kate put up with my multiple changes and indecisiveness all along the way. I was turning in a leased vehicle which went very smoothly. I will definitely be back when it???s time for Mini #6!
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