We bought a pre-owned Mercedes E350 4Matic from Manheim Imports. Salesman Greg was helpful and professional. The car still needs few things (extra key, floor mat, and some fixing) that they agreed to complete. We are very satisfied so far. We recommend this dealership highly.
Helped to fix an issue that Northpoint Volvo ignored!
by Volvo Guy from DealerRater.com
November 6, 2018
4.9 (1567 reviews)
I have a 2016 XC90 and was hearing a clicking-creaking noise when making turns. I went to Northpoint Volvo (current dealer at the time) several times to correct this and they made me feel like I was an idiot and told me it was just the brakes and I had to live with it. Not what I would expect to hear from a service provider for a $55k+ car still under factory warranty!! One day I was looking at the new XC60 at Jim Ellis Volvo in Buford. When I mentioned this same issue to the awesome Salesman I was working with (Louis Dymant), he immediately introduced me to Corey Wright in their Service department and asked him to help me. After an extensive and through review of my vehicle, they finally discovered the issue and made the necessary repairs (ALL COVERED UNDER WARRANTY!!!). Now my XC90 sounds smooth and quiet around turns, as I would expect it be! Corey and the amazing Volvo technicians at Jim Ellis Volvo Buford made me like family the entire time! So glad to have fond a new home to take care of my beautiful XC90 (what an amazing vehicle!)! Finally found a car dealer I can trust!!
Working with Mark Gorsline and Walter Barnes. We brought two cars to our appointment; 2007 S60 for new car inspection, and our new pre-owned XC60 for 10,000 mile service. Following inspection of the S60 Mark discussed with us at length prioritizing which of the corrective actions should get done as soon as possible, and which could wait. We agreed with his recommendations. Walter Barnes was very patient and giving of his time to answer our many questions and provide his considerable insights on the operation of the broad array of technology & subsystems in our recently-purchased XC60 T5 AWD Inscription. We left with much better understanding of our car.
Ron Young took the time to review with us the pluses & minuses of each of the extended service warranty options.
Overview
Configurations
Review Score
Not yet rated.
Seats: 5
Door Count: 4
Engine: 328-hp, 2.0-liter I-4 (premium)
Transmission: 8-speed automatic w/OD and auto-manual
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.