Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
Strong personal note. I really liked Soheila Babakhani's involvement in my questions and points to address. She was aways caring, willing to help, consulted me and did a great after care job so far. Really happy with that depth of contact
Terry was respectful and listened carefully to my explanation of transmission problems. Hopkins and Acura were efficient in fixing the problem. At this point, my car runs fine. In addition, Acura extended part of the warranty on this car, which was not required, but is very much appreciated, and will assure that we will continue our longstanding purchases of Acura vehicles.
It was a pleasant experience bringing my car to AutoNation for service. My only gripe was the fact that I brought my car in at the earliest time available and it was still a seven hour wait before my car was ready for pick-up. This was for an inspection, tire rotation and alignment and wiper replacement. When I asked about the long wait, I was told the dealership had many cars come in for service that morning. I had an appointment that was made the previous week for the earliest time-slot available. How did all these other vehicles get in in front of my appointment?!? Small gripe for some, but it burned most of my day off..............
I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away . You will want to buy something.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I found a used 2013 Acura ILX, listed on cars.com, at Putnam, just a walking distance from my home. It was a car I was looking at purchasing. It was very pleasant to work with Dantes Adeva. Dantes was very helpful and polite, no high-pressure at all. I did a test drive on local roads and 101 freeway. The car was exactly as advertised, reasonably priced, so I feel like I got a good deal and drove away happy. Thanks!
I worked with Dantes Adeva. I saw the car listed on cars.com and contacted them through the site. Dantes was very pleasant to work with and not high-pressure at all. It helps that we both knew the exact car I was looking at purchasing, but he did not seem like he would be unbearable if I were shopping around. I did do some test drives at other dealerships and had varying degrees of like/dislike for the salespeople. The car was exactly as advertised and quite a bit cheaper than similar cars on cars.com, so I feel like I got a good deal and drove away happy.
I ordered an Audi Q7 remotely
The rep and financing manager were courteous and fast to process the deal. It took only a few days to have the whole contract signed and the car shipped. The car mileage and Carfax report were as displayed online.
I asked the rep if the car had no specific damage that I couldn;t see on pictures he said no but there were actually several scratches on the inside plastic nothing huge but still disappointing
The manual included was for another model (TT)
Overall a good experience with a courteous and responsive team I'd recommend working with them
Scott was very knowledgeable about the Volvo XC40 and patient with explaining everything to me and making sure that all of my questions were answered. It was a pleasant test drive & purchase experience.
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
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