Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
No-pressure test drove; came back and bought that day.
by Fam'o'Four from DealerRater.com
November 10, 2018
We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again.
Every visit to this dealership we have been greeted with courteous, friendly, and very helpful. No time just standing around waiting to be helped. They are attentive and really worked hard to satisfy our needs and make car buying easy. Much better price offered on the car than any other dealer nearby.
So excited about my purchase because of working with Josh
by Handeller1010 from DealerRater.com
November 8, 2018
Josh was wonderful to work with in many ways. He was patient, kind, honest, and seemed excited about making me a happy buyer. He wasn???t too pushy where it turned me off from the purchase (that is very important to me). He let me make my own decision at my own time which is rare when shopping for cars. Josh answered all of my questions and I would recommend anyone to work with josh!
We had an excellent experience with John. He was incredibly kind an accommodating throughout the buying experience. We came in with a list of cars in stock that we were interested in exploring. John walked us around the lot to each car so that we could get a sense of the right mix of price and features that met our needs. He also graciously invited our dog into the show room while discussing the details of the car! Overall a great experience and we would highly recommend work with John for anyone considering a car from Wellesley Volvo.
Excellent customer and car service at Wellesley Volvo
by Volvo from DealerRater.com
October 21, 2018
Every person I dealt with at Wellesley Volvo when I brought my car to be serviced was kind, helpful, and professional. Paulo, Jessy and the gentleman who I got the loaner car from made my experience positive.
I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Everyone was very patient and extremely nice to deal with. I didn't feel rushed and everyone made sure I understood about the vehicle before I left. They all took care of me to the max. Very happy doing business with Steingold Volvo.
Walked into a 20k service on my S60 and walked out with a new xc40 that I didn???t even know Volvo made. Michael was patient, no pressure, and knowledgeable. He read me well...better than myself apparently that day! Thank you for an easy and comfortable experience!
Bought a used S60. Car was beautiful, spotless inside and out. Steingold Volvo made the process painless. Brian Mchayle was friendly, knowledgeable, and worked with us on making the deal. The paperwork was completed in record time in comparison to other dealers I have dealt with before. Every step was explained indetail by Brian. Everyone there made us feel like our business mattered to them. This is my first Volvo,so far I love it. Highly recommend this dealer. I would go back to them again.
Low key and easy and I got what I wanted. Environment was friendly. Negotiations went smoothly. Tutorial with the car was clear. I also felt that if I had any other questions, they would be happy to help.
I've been a Steingold customer for over 8 years. I wouldn't go anywhere else. They make the buyin experience so easy, convenient and concise.
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