Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
That was a walk-in as my check engine light was on for two days. While they were fixing the issue with my engine light, they also took chance to fix the issue of noise and vibration when braking. During the process, the service rep Dave Zelen came to talk to me many times to update me on the status. He also gave me an estimated time of fixing the squeaky noise on both my driver and passenger seat and how to book a loaner car beforehead. Very happy for the services they performed. Dave also emailed me days after to follow up to make sure everything went well.
Definitely look up Boris or Mabel in sales, or Bob in service. The buying experience is fantastic and continues years later with the service gang. This is an A+ facility that runs on its toes everyday to earn the highest rating. And they do.
Basically Customer satisfaction garantied- I called Friday evening to bring my car for engine light diagnostics. They were booked for car loaner for whole month, still they offer me drop off and pick up and an appointment to bring the car on Monday. This is what I am talking about. To me it is a big deal - Customer service- true Care, not like other dealer in Huntington who have guts to tell in my face they can not drop me off because they have only two valley guys. Seriously, and I had an appointment and came at 7am. Never ever I put my foot in Huntington Volvo.
My wife and I went to Glen Cove Volvo to start our new car search as our lease was expiring and I'm glad we did. Our sales associate Jabir Choudry was very upfront friendly. We visited another Volvo dealer in the area the day before and were given a price of about $30 more a month. The title of my review is uncommon because this was not close to what most of our experiences have been in the past when new car shopping. Glen Cove Volvo will be our first stop when we are shopping for a new car in three years and Jabir will be who we ask for when we are there.
Wow...what can I say? Melissa and her team made purchasing my vehicle seamless. This was my first Volvo purchase and I LOVE my truck. I arrived at the dealership and felt as if everyone was waiting for me. The paperwork was ready and I pretty much just had to sign and drive. THANK YOU THANK YOU THANK YOU! :)
Your professional attitude of dealing with your customers deserves appreciation. I once again would like to thank you for giving me such a wonderful customer service experience, and I wish that your company should maintain the same in the long run.
I could not of asked for a better experience at this dealership. They went above and beyond to help me and made everything from purchasing the truck to picking up the truck a very easy and pleasant experience.
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
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