Love Buick GMC Hours
Are you searching for the perfect Buick or GMC? Maybe you're thinking about a pre-owned vehicle? Do you already have the
car, but don't have the reliable service and parts department to take care of you? A part of the Love Automotive Group, LOVE Buick GMC has been a family owned and operated dealership since 1961. Conveniently located off of Interstate 26 and Harbison Boulevard,less than 10 minutes from beautiful downtown Columbia,LOVE Buick GMC is an establishment known for exceeding customer satisfaction and providing an efficient car buying and service experience! Come in and check it out. Become a member of our family!
"Love Buick GMC---Home of the Low Price Guarantee"
Heating, Cooling Diagnosis
$150 and up*
Check Engine Light Diagnosis
Air Filter Replacement
$35 and up*
It has long been rumored to be cautious when taking you vehicle for repairs to a new car dealership when it is out of warranty. I have personally experienced... these kinds of incidents here in the Columbia area before. The latest being yesterday 9/26/19 at Love Buick/GMC. My wife owns a 2013 Back Enclave which she purchased used from the dealership about 4 years ago. Last week a mechanical problem developed with the lift gate. The hatch would electrically rise to the open position but, once fully extended you could hear and see the lifting rod jump and then the hatch would automatically close. I have some auto mechanical abilities through experience working on muscle cars in the 60s to the present time. However I did not want to fool with this issue due to an air bag in the general facility and felt confident about this dealership. Car was looked at and diagnosed to have a bad actuator. Total cost for repair was $880.90, $585 for the part alone. I inquired if there was away to by pass the actuator and just set up to manually open and close the hatcht? I was advised that there was no replacement part available to make that change. I decided that I did not want to have the repair done and paid the $89.95 diagnostic fee. Later I went online and found that I could purchase ACDelco actuator part#23245268 for $190.16 from Amazon, which I did. Having no experience with attempting this repair I managed to remove the actuator in about 45 mins. I visually examined the unit but, was unable to see any damage to it. Dump founded at this I stood there thinking about this problem when I noticed the two lift struts on either side of the hatch. Left one was good, right one had 0 resistance. Purchased 2 new struts from Advanced Auto for $69.80 with Limited Lifetime warranty. Installed the new struts, replaced the original actuator and all is good. This review is not intended to question their prices for making repairs. It is about leaving it up to you the reader to form an opinion about what occurred. One thing I would suggest. If you are having unknown issues with you car which was discovered by a repair facility, if possible, always ask for the replaced part if you are in doubt.
I went to Love GMC to get my SUV serviced. While I was there, I decided to ask about the Leasing option to see if it would be a better option for us. When... I walked to the service desk, the girl was on her personal phone. I had to say Hello to get her attention. When I told her what I wanted she looked around and asked the guy who had just walked out of his office could he help me. He walked over to me and asked what can he help me with. I told him. I wanted to information about the leasing process. He responded, well what do you want to know? it was like pulling teeth! Normally, if someone is inquiring about a process, you would think the sales person would be a little more forthcoming with the information. I walked over to the used car section and spoke with Dan, he actually sold us our last 2 vehicles from Love GMC and was able to get MORE information from him.
Was taken care of immediately and professionally. Received call back’s about my automobile very timely
No hassle repairs. Got an appointment for the following day, dropped it off that evening & picked it up less than 24 hours later.
Arriving at the dealership with my co-worker we were greeted by Daniel in such an unenthusiastic manner I had to walk away from the car my co-worker was... looking at bc the vibe immediately went sour. He did not introduce himself he did not offer help in fact he acted aggravated that we were there prior to his lunch break. Very little help or kindness was given and his assumption that my co-worker couldn’t afford the SUV bc he was black is apparent. When he went back to talk to Daniel about the price he informed they wouldn’t go any lower and that it would be pointless to test drive if the bank couldn’t approve him for that price either. Little did u know Daniel......he’s been approved and he's doing conscious shopping. Then when my co-worker asked for another salesman his partner came out just as condescending until he was rescued by Christian who actually set him up with a test drive and took $200 off. This salesman Daniel must only like fair skin and no commission checks today. Thanks Christian!!! and Love Buick GMC maybe u need to have Daniel and his partner take some classes on human relations or how to be a salesman even???
Fast and friendly service. I did not have an appointment to have my oil changed, but it didn't take long at all to get it done.
This is the only place I have my car serviced and they are professional and efficient every time. I know my car has been reliably serviced and is safe... to drive.
They were great with helping me look at the vehicle and contacting me about it.
I enjoyed to experience at Love Chevy/Buick. James and Renata were most helpful, as well as every other staff member that I came in contact. Even then... Juan in finance. I came from Beaufort from my purchase and would highly recommend this dealership.
Had a very positive experience purchasing a new vehicle at Love GMC!! James Engel and his team were fantastic!! Very professional, no surprises. Would... highly recommend this dealership.