York Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
291 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    Service representative was extremely nice and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, thank you for taking the time to leave us your response to our Staff's customer service! At York Ford Inc, we value our guests and we look for...ward to seeing you on your next visit. Have a great day!

  • 5.0 out of 5
    July 23, 2020

    They were quick and efficient. I had my car cleaned and it looked amazing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jacklyn, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope ...you'll consider us again in the future! Take care!

  • September 5, 2017

    Never a bad experience great employees very helpful and informing

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Teresa, thank you for writing this fantastic review and giving our dealership such a high star rating! At York Ford Inc, we value our customers and we... look forward to seeing you on your next visit. Take care!

  • 3.0 out of 5
    July 15, 2020

    I was trying to give a local place business..my daughter was graduating college and needed her first car. I was looking to trade in mine. We began talking... about it before, great. Buying process, fairly great. I hate car dealers. BUT I thought we'd found the perfect one! My daughter got an awesome Eco Sport. I wanted one, next. My daughter registered her car the next day. I questioned Kittery on the MSRP used but received no answer. Then the 2nd key didn't work on the car. No worries, my daughter called them, popped in so they could program it. Come to find out they put the WRONG VIN on the paperwork. Which had already gone to the state. During a pandemic. She's alone....freaking out a bit because one of the guys at the dealer freaked out when he'd heard it was registered. They made her sign things with nobody there to help her. But ok. Said they'd call her once they'd talked with the state. No call. An email with them telling me they couldn't find a car for me, but she needed to sign more paperwork. So....she's got to go back AGAIN. During a pandemic. AND back to the town, at some point, I would imagine, when they figure it out. My daughter wrote a letter to the owner, talking about her feelings about the transaction. The answer? Not good. And they still haven't figured anything out. We haven't heard. WOW. And I thought I'd found the one.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 14, 2020

    Always a pleasure to work with the folks at York Ford/Quicklane. They diagnosis the issues quickly and get you back in your vehicle as quick as possible.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 17, 2020

    Bill Barboza was a great salesman to deal with. He is very helpful with the whole buying experience . Bill does an awesome job of treating you like a friend,... not just another sale. I had to spend some time at his desk while i waited for some stuff to be looked at on my used truck. I watched him take calls from customers, he told the customer he would do something, he did it right then and there without delay. long story short Bill Barboza is a man of his word, and he is a salesman that will make sure you are treated right before the sale, during the sale, and after the sale. Again i saw this first hand with his phone calls, and my personel sale. Even though Bill was my salesman, I consider him my friend now. Thanks Again Bill

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    William, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Bill! We hope you continue to choose York F...ord Inc for all your vehicle needs! Take care!

  • 5.0 out of 5
    May 25, 2020

    York Ford always treats me well when I have my cars serviced. They?re upfront and are a pleasure to work with.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 21, 2020

    Would be five stars for quality of repair but tires were not fully inflated. Otherwise outstanding experience

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 4, 2020

    Thank you to Jeff and his crew for the work that was completed on our 2011 Ford Edge that was serviced at Quicklane. Don and Charlene Medeiros

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2020

    Love my escape! On my 3rd one! Looking forward to my next one!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Todd, thank you for leaving such a great review and high star rating. We look forward to your next visit! Take care!

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