I loved your service department, but now wish I hadn’t gotten a second mini. Trying to contact your service dept is awful. You have to leave a message... and then wait hours for them to call you back. Very sad compared to how great you used to be. I have recommended your dealership to lots of people, but now tell them it’s gone way downhill.
From my first visit, to the multiple return visits, to the purchase James Philips was awesome. There was never any pressure, and he was very patient.... When it was time to purchase, the process could not be easier or more fair. I feel like I got a great deal. Because of the customer service, I would recommend MINI of Pensacola.
Great experience with Tony Claxton. Highly recommend Sandy Sansing.
Doug, Thank you so much for your kind words. We are glad to hear that Tony exceeded your expectations. Please let us know if there's anything we can d...o for you in the future. Enjoy your new car! Best, Amanda Taft Social Media Coordinator Sandy Sansing BMW
I just purchased a Mini Countryman from John Genduso at Mini of Pensacola and it was the easiest transaction. John was so knowledgeable and he helped my... daughter pick out the perfect Mini. He was very patient with her and he was a pleasure to work with. All of the staff I dealt with were amazing! I will definitely recommend this dealership!
Thank you for sharing your experience with MINI of Pensacola. We are glad that you had such a smooth transaction and we look forward to helping you in... the future. We think you deserve your own MINI for being such an awesome parent!
Sandy Sansing is indeed the premier BMW sales and service center in the area. We've had terrible experiences before at other locations, but between service... for our older vehicle and the purchase of a new one - Sandy Sansing is top notch.
We are thrilled you had a great experience at Sandy Sansing Mini of Pensacola. Customer service is our top priority. Enjoy your BMW and please let us ...know if we can help in the future!