Based on Toyota Highlander Base
Offered in front- and all-wheel-drive form, the Toyota Highlander crossover comes with a four-cylinder or V-6 engine. The Highlander can seat up to seven people in three rows of seats, and competitors include the Chevrolet Traverse, Ford Explorer and Honda Pilot.A hybrid version of the Highlande... Read Full Report
What We Like
What We Don't Like
Editor's note: This review was written in November 2011 about the 2012 Toyota Highlander. Little of substance has changed with this year's model. To see what's new for 2012, click here, or check out a side-by-side comparison of the two model years. If you're looking for a three-row crossover, the 2011 Toyota Highlander is as sound a pick as you can get. It's affordable ... Read full review for the 2012 Toyota Highlander
Average based on 56 reviewsWrite a Review
I had owned a couple of Buick Park Avenues (2000 & 2003) and completely enjoyed the ride. When I went to replace it one of the things I looked for was the comfort of the ride. The Highlander rides and... Read Full Review
Service & Repair
Roadside Assistance Coverage
Free Scheduled Maintenance
What you should get in your warranty can be confusing. Make sure you are informed.
Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.
Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.
Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).
Free Scheduled Maintenance
Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.