I recently purchased my new 2018 Passat from Karen Radley VW. I chose Karen Radley after viewing their selection and prices. They had exactly what I wanted and at a price I could not find locally. I was very pleased with the service I received while purchasing my car and extremely pleased with the service I received after the purchase. I drove 3 hours to Karen Radley VW and I would do it again. Thank you again Earnest Williams and John Hulme for all your help.
Like Riding in your Front Livingroom
by JB in Denver from Denver, Colorado
August 6, 2018
Reliable, comfortable and very quiet.
Excellent vehicle for long road trips or just commuting to work. I love that the car has such a short turning radius and the backup camera is indispensable.
I needed to thank Kris Jenkins, Chris Henson, Rudy Walker, and the entire staff at Karen Radley for their high standard of professionalism and customer service.
The whole experience of trading in my current lease and starting up a new one was virtually pain free, and no pressure, from test drive, through to driving off the lot.
Staff and service like this is why I am on my third lease renewal with this facility.
I am very satisfied with the business and with the car, and would certainly recommend VW and Karen Radley, I will be back.
Beautiful reliable SUV you will have so much fun i
by My favorite car from Chicago
July 31, 2018
Wonderful reliable car handles the road well nice good audio good navigation Great sunroof a lot of trunk space my mom loves it my dog fits in the back perfectly
by Migs "guitarman" from Spotsylvania, VA
November 28, 2018
I arrived very early for an 9:30 AM appointment and Mo Badi was there and ready for me. Passport had the auto in front lot for me to view, and Mo answered all of my questions. This loaner vehicle was never titled so it was a actually a new/used Mini Cooper with 8K miles and 2-years left on the warranty. They had the window sticker ready for me to review, and I asked for it specifically. No tricks and no illusions. We just haggled for a few minutes(you have to barter) and arrived at a deal we both felt good signing. Great experience, great people, and great coffee. It was a great early Christmas present to my wife.
I didn’t enjoy the MDX
by Forty Something from Derby, KS
October 19, 2018
I sold this vehicle before the second anniversary and went back to a Toyota Highlander Platinum. The Acura rode and shifted rough. It had some features that I liked, but I still prefer the Highlander Platinum
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
MDX Advance Model is comfortable especially onLTri
by spaimpalil from Dunkirk
October 26, 2018
This car is good for four people without loosing its comfort zone.However for long trips with six or seven passengers,there is very little cargo room.If you sell this car for six or seven people at least for future models increase the length by at least a foot to provide some cargo capacity.I had this car for only a month, it is working for me without issues.The problem here is that you are making a medium sized SUV to work as a full sized SUV and you are loosing cargo space with seven or six passenger.
Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a need for a new Acura..
by CCB from Templeton California
December 16, 2018
Have had to have it towed 3 times to dealer due to transmission problems. 2nd tow had new transmission put in with less than 5,000 miles on it. Transmission warning light came on again for a 3rd time and had to have it towed. Now waiting, while driving a rental, to see what Acura company is going to do about it. Very sad that this could happen with a new car. Wife likes the car but has fears when driving it that it’ll break down. The car has nice features but just isn’t very safe when transmission warning lights come on and tell you to pull over immediately and don’t drive it. Especially if it happens in a dark seedy area which is exactly what happened to my wife the 1st time.
Joel Piller, Anuj Bharadwaj, Francis Mendiola and Guy Eberhart all worked very well to see that my needs were met with an honest trade allowance and competive deal on a sweet 2018 Chevrolet Impala Premier. No tricks or hidden fees were employed during the process and they saw that I was in and out in a timely fashion. I will continue to send all friends and family to this top notch dealership going forward.
Comfortable traveling SUV with plenty of storage
July 3, 2018
I have owned two MDX models and love them. The seats are plush, the cabin is quiet, the ride quality is fantastic, and it really presents itself as a tremendous value in the class. I loved the remote start and seat ventilation as well!
This is our second time working with Hillary Patch at Honda. She makes the car buying experience go with smooth sailing. She's very personable. Thank you for all of your help!!!
Best value for the money on the market
by Bill99 from Michigan
December 15, 2018
We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.
My experience at Pohanka Honda was absolutely fantastic! We stopped by to ask questions on how trade ins work and we were met by the sales rep. Alon, who provided us with exceptional customer service. With the manager Kingsley Kwakye they were on top of their game, they made us feel welcomed and truly cared for us making us comfortable in every possible way. They answered all our questions, Alon found the exact vehicle we were looking for and two or three days later we were driving it. Now I understand why Pohanka Honda is number one. The next car purchase for my sons will definitely be at the same place. Keep up the good work Pohanka! Patrick & Genevieve Tshiteya
by Mike from Newark NJ
August 6, 2018
Very nice reliable vehicle would recommend this vehicle to anyone needing a 7passenger SUV this is the car to get my son and his friends love it when I pick him up from practice
I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes.
Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start.
When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable.
When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh.
The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".
This place is awesome. I came to Radley after I had a bad experience with Pohanka. I leased a 2018 MDX here and couldn’t be more satisfied with the overall purchase. Got the car I wanted at a great price and didn’t have a hassle of going back and forth a bunch of times. From start to finish, Nader Sulaiman went above and beyond to answer any questions that I had in an extremely timely manner. He was transparent in regard to pricing from the very beginning and made the experience as enjoyable as a car buying experience could be. He was attentive and proactive, but not in a way where I ever felt pressured or outside of our comfort zone. I would highly recommend this dealership to anyone in the market for a new Acura!
I REALLY LOVE RADLEY ACURA!!! This dealership really goes above and beyond for both their new and returning customers and treats everyone who walks through the doors with the utmost respect, care, and honesty. You can tell that they really appreciate you!!!
We worked with Brian W., who greeted us right away and asked us if we needed any assistance. He took the time to get to know us and really listened to what we were looking for. The whole process was so comfortable and so smooth! There was never a time we felt pressured or that we were be played around with - he was courteous, genuine, and just offered top-notch service!
THANK YOU, Brian W., and THANK YOU, Mr. Aaron, for making our experience so wonderful! We will continue to recommend this dealership and continue to be lifelong customers!!!
If you're in the market to buy or lease, Radley Acura is the place to go. We all know that Acura/Honda makes the BEST and the most RELIABLE cars - go to a dealership that really CARES for their customers!!!
Marcus and Carlos made our purchase actually enjoyable. First time this had happened in buying either a new or used car. Very honest and efficient transaction. Nice facility and good selection of cars to choose from. The website allowed for review of all cars available.
This is my second time getting a car through Pohanka and Yong Kim really made sure I got a top notch deal on a higher trim that what I anticipated. He is very knowledgeable as a senior level representative, sincere when helping his clients and is now my go-to salesman. He made my second experience even better than the first. He also made sure I got a great deal on their maintenance package with Flip, who is also super friendly and made my experience enjoyable. Pohanka provides absolutely outstanding customer service and I can confidently say no other dealer would beat them in the area.
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
Melvin, one of the best salesman ever to work with along with a lot of great staffs such as manager, financial guy, etc. it was a great experience working with them and looking forward to buy from them again in the future. He made sure that I am satisfied from A-Z! You can't ask for more than this. I am sure I will be back for any new upgrades in no time! By the way, I bought two vehicles from them the recent week. This is my third vehicles. Not only that purchase experience but after that purchase, their continued customer service has been great for me as long as I am an owner of acura vehicles from them. You won't be disappointed when coming to purchase from them in Woodbridge! you can't go wrong with this dealership. Karen Acura Radley- You got yourself another acura loyal customer! Thanks, Mr.Ng
This Radley Acura dealership has the best customer service in town, hands down. My car runs like a charm and I was kept informed of the progress throughout the day.
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