Used Acura MDX for Sale in Chicopee, MA

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

This car has all the whistles and bells that I’m still learning how to use but I enjoy it and my wife is very happy with it.

I got an above average car for a below average price. They even fixed a problem after the warranty. They live up to their promise of no pressure. They specialize in Subarus and know these cars well, but they have other brands, too. They seem to specialize in the $5k to $12k price range. I don't think you will find a better value, which is why I drove an hour. They do not make a lot of profit on these cars, so be fair and don't expect them to spend a lot of money on your car after you leave. Agree to repairs before taking delivery.

Stylish car on the outside and a lot of room on the inside. The optional third row is very helpful and the tech package is great too. I would buy another MDX.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

The current 2018 MDX is a very good and popular crossover. And in typical Acura form... they've managed to produce a vehicle that has versatility and value. One that has three rows for expanded carpooling, but is a bit smaller than many competitors; one that has a bevy of tech and safety features; and one that is incredibly smooth. For me, a single guy about to turn 30, I made the switch from the TLX sedan to this over 4,000-pound beast for a few reasons (none of which include needing room for 7 haha). But in making that switch, I knew things were going to feel different in terms of driving dynamics. And overall though, I can say it's been fairly seamless and that the MDX was a very familiar feel... highly typical when sticking with the same brand. And while on occasion it feels a tad big (like when parallel parking or weaving through the tight side-streets of a southern New England milltown), overall, I can easily say it drives smaller than it is... which is definitely a plus. Having a wider, more athletic stance its sister Honda Pilot helps it feel very planted in corners and not very top-heavy. The front seats are some of the most comfortable I've ever sat in (and as a car enthusiast, I've been in a lot of different cars). The Tech Package upgrades the sound system, which is absolutely fantastic and highly recommended for audiophiles like myself. Additionally, the Tech Package gives you Navigation, a slew of safety features, and remote start. And I can honestly say, even though it's only been in one snow storm so far, this car may as well be a plow. It's excellent! You actually work hard to get it out of shape, which tells me the traction control, SH-AWD, etc. are all doing their job. Unfortunately though, it's still lacking in some areas, the biggest being the power and drivetrain. I'm sorry Honda, but the ZF-9-speed transmission is garbage! After all the issues that Chrysler has had with it in their vehicles, I see Honda's implementation of it in their vehicles, in a luxury line no less, as an abysmal failure. It's wonky from a dead stop: if you baby it, you go no where... but if you give it any gas, it surges you forward like a rocket (but not in a good way). Believe me, I love a car that can get-up-and-go... but if ever I find a car I like has a ZF 9-Speed Automatic in it again, I'll cross it off my list and keep on looking... I don't care how much I like it. The V6 has a good, throaty sound (as throaty as you can get from a luxury crossover) and it provides decent but underwhelming power, something I attribute to the transmission too. Unlike the potent direct-injection 4-Cylinder I had in the TLX with the 8-Speed Dual-Clutch Transmission (a match made in heaven, IMO), the big single-overhead-cam V6 just doesn't deliver with the low-end torque, particularly at highway speeds. Yes, it's the "corporate V6", but it's aging... quickly! If I need to pass someone, I find I have to downshift at least two gears just to get going again. A larger turbo would probably be awesome in an MDX (like the 300+ HP 2.3L EcoBoost found in the Ford Mustang). Mate something like that with a better transmission (maybe the 7-speed dual-clutch found in the Sport Hybrid model?) and I think the results would be fantastic! Another part of the car I'm not thrilled with are the brakes. They are strong and quite smooth, but man, they creek incessantly. Every time I'm stopped, when I release the pedal to accelerate, I hear a creek from the brake caliber releasing. For a $50K luxury crossover this is unacceptable, and sadly, it's something Acura has had issues with in their SH-AWD vehicles going back to the 2012 TL! There is also (at least in my 2018) a squeal when hopping on and off the brakes, mostly when reversing (i.e.: when backing into a spot, etc.). I've had two dealers look at the problem... one couldn't figure it out so I received the "it's normal for the car" answer, and the other dealer thought they figured it out but I've heard it since. Not as often, but I've heard it. My concluding thoughts? For the money, the MDX is a really good buy and it IS a really good car. Would I lease another though? Well, it highly depends on what the alleged 2020 redesign brings to the table, because there is room for improvement. One can only hope the redesigned MDX gains more athleticism and power that mimics its smaller sibling, the RDX, while maintaining the smoothness and comfort MDX buyers love.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Is a very good looking car with seven sitting and most important is all wheel drive that a big plus because needed that in winter time

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This is my first ever car payment and i have to say best car i have ever owned. Very reliable, drives smoothly, great gas mileage as well. My kids love it cause it's so roomy as well.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

Overall the vehicle has been good except that I have had to have towed in twice. The dealer in MN tested the electrical system and the battery and told me they put in a different battery. After the car had to be towed in the 2nd time I found out they had not replaced the battery and they did the 2nd time and have not had a problem since.

I was searching for a car with three rows. This car was absolutely my first choice. Even the 3rd seat was comfy. Unfortunately the price was more than I wanted to pay but if I had the money, this would be the car.

Luxury SUV with great reliability! Has lasted 10 years and i believe it could last 10 more. It has never left me stranded it is an awesome driving vehicle.

Very comfortable SUV with excellent site lines and easy to use control systems. Plenty of trunk space and room for passengers. Great for road trips to central Oregon!

I absolutely love the service department! They make me feel at home while I’m waiting, and if I need to leave I’m provided a loaner. Prompt service 100% of the time!

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

Great experience with service department. Cost is key and they keep cost competitive. I didn’t buy at this dealer so don’t know about sales.

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

The service crew diagnosed the suspected issues with our car. They didn’t try to “sell” us on anything that wasn’t needed at the time. They were very helpful, honest and thurough. Very happy with the service. A loaner car was provided for the 24 hour period so that we could accommodate our work, as we live an hour away.

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

The battery on my 2015 TLX died. Due to an issue, that the guy from a towing company, could not out my car in neutral, I've contacted Acura of Avon several times. Everyone I spoke to was extremely helpful, sadly the car could not be put in neutral and the towing company had to bring another towing truck, the one which you put the towing wheels over the car's wheels. I was so happy to learn that my car still had a warranty on it, so the battery replacement was free of charge.

looking for a car to make road trips in retirement. Wanted a car that handled well, had a good safety rating and offered come comfort and luxury. Test drive a numeric cars and the MDX was our top choice

My husband and I are no strangers to car buying. Due to lifestyle changes and a love of new cars, we've shared 7 different car buying experiences in our 13 years together. Gengras Volvo has definitely topped the charts of all of our experiences. We were drawn to Volvo after a friend raved about the safety features and reliability she had experienced with her Volvo SUV. We chose Gengras mainly due to the convenience of the location and we certainly made the right choice. The no pressure, relaxing and sophisticated environment of the showroom was immediately comforting. Vecdet was our salesman and Allen was instrumental in the transaction as well. I cannot say enough about the professional and kind approach displayed by everyone that we encountered. On the day I picked up my new car, it was covered inside the showroom. Vecdet and another associate unveiled it for me, I felt like a celebrity. Vecdet went on to spend a generous amount of time walking me through all of the features of my vehicle as well as guiding me on canceling the registration on my former vehicle. He had all of the answers to my questions- before I could even ask them. I've owned the car for 3 days and have been contacted by phone and email- simply to say thank you and see if I am happy with my purchase. Vecdet has also encouraged me to stop down if I have any questions about my new vehicle. Up until walking into Gengras, I had always felt like a walking dollar sign whenever I entered a car dealership. This couldn't be further from what we experienced during this transaction. I highly recommend this dealership, and while I'm at it- Vecdet. He was beyond wonderful to deal with.

Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle. Thank you louis for helping me

Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they???re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I???d be remiss if I didn???t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller???s doors 4 years ago. Truly amazing man! I can honestly say, I don???t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I???m in for the long haul! Megan H.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Working with Teri Lupacchino was an awesome experience! On the day we were to meet Teri she had another appointment at 1:00 p.m. and she excused herself and got someone else to help the customer. She spent 2 1/2 hours with us answering our questions, test driving the car and just being there for us! Our car ( A 2018 Acura RDX) has a great ride and many great features. When we picked up the car Teri worked closely with us to set up the features, pair the phones, etc. I would highly suggest working with this dealership. This is a no pressure dealership! Unlike many others!! Thank you again, Teri!! Joe Greenberg made the process of closing the deal and the finance quite easy. Thank you Joe!

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line at Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.

This one owner car is the most comfortable car I've ever owned. And possibly might not ever own anything else. From the comfy seats to the comfort setting of the steering wheel (there's a sport option too if you prefer that) driving this is a breeze! Let's talk about safety. This is my second MDX. I was struck by a driver who rolled a stop sign in my first just two months after buying it. I was traveling down a 55 mph road going about 60. The car was totaled, but I didn't even have a scratch. Yet another reason I may never drive another vehicle. Love the way this car looks & drives. You can't go wrong with an Acura MDX!

I was interested in looking at the 2019 Acura RDX. I walked into Schaller Acura at 4:30PM on a Saturday and stayed until almost 6:00PM even though they were supposed to close at 5:00PM. Jeff Norwood took the time show me the car and explain everything about it. I really liked what I saw and heard. I came back on Monday with my wife and she also loved the car. I was originally going to buy the car, but they explained the advantages of leasing. We reached a very fair agreement and price for the car and a very fair trade in for my car..I am now leasing a 2019 Acura RDX. Thank you Jeff, Jim and Brian for making my car buying decision an easy one.

While this was our 6th Acura purchase, it was our 1st time with a different dealership. It was the first time we questioned if we were getting the best possible deal and boy are we glad we shopped around! Schaller is about 45 minutes from our town, but based on this deal, we will be back. The salesperson, Michael was professional, smart, well informed about the brand, well spoken on everything we discussed. There were no games or "checking with the manager" speeches, just listened to our needs, negotiated where it was needed and got the deal done and 2 days later we had our 2018 TLX!