Coming from someone who is in the customer service field I truly appreciate and honor quality customer service. My situation was not a easy one by any means but (Scott) was able to get me the JEEP of my dreams at a affordable price with convenient monthly payments that are within my planned budget! Would definitely recommend Century Auto to anyone looking for a quality vehicle to purchase at an awesome rate from a trustworthy, respected, and legit Car dealer. A+++ experience. Thanks again Scott for all of your help!!!
Was searching for a used G37 in good condition and reasonable price range. Found out that Serramonte Acura had one that looks like a fit on cars.com. Walked in there and Tarik talked us through the car, very patient, answered a lot of my questions. Car ran good in test drive and we just drove it home within a couple of hours. Nice buying experience overall. Car's clean with new tires. AC works well. It's been running well so far. (I later took it to a close by infinity dealership to flush all the fluid, which is a small insurance you should buy after getting a used car.) Keep it up guys!
I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
After requesting a quote, several dealers reached out to me. Serramonte was the most persistent. They kept sending reminders and even called me the morning of purchase. Marin Acura also emailed and offered to beat Serramontes price by $250.
Hong assisted me with my purchase and test drive. He did not rush me with my eventual purchase and matched Marin Acura offer. I have been waiting for Acura to change the grill, and I was not disappointed.
I recently purchased a 2019 MDX at Marin Acura. Eddie was amazing to work with. He made the process comfortable, helped us understand all of our options & explained everything along the way. I will definitely recommend Eddie & Marin Acura to friends, family, co-workers, & everyone admiring by beautiful new Acura. Thank you Eddie!
Moving from the east coast to the west coast, Marin acura helped make it very easy. Edmond made it very easy to correspond with via text and very knowledgeable. Paper work was quick, car was clean and the time needed to understand the new bells and whistles was as I needed.
Eddie gave me a good deal, although I had his word by phone and text. It???s no surprises. I really bought my RDX as his promis price. Jean- Pierre helped my financing process clearly,and make things simple. I definitely will work with them again.
Greg is a true professional in a his field. I???ve purchased many cars from several different dealerships over the years - and - you won???t go anywhere near wrong selecting Greg. Like others said, he???s humble and patient: let???s add very knowledgeable about Acura vehicles too. As for Marin Acura, they???ll take good care of you; of which I haven???t experienced this dealership cutting corners or nitpicking over 10-years that it serviced my vehicles.
Eddie Gutfeld was polite, considerate, attentive, and very knowledgeable. He and the dealership went above and beyond to provide the perfect car for our family. We received no pressure from him or the dealership at any time. The entire staff were very patient and helpful every step of the way. We expressed points about the vehicle that were very important to us, all of which were met. We were delighted to find out extras the vehicle came with, all within our price range! Eddie Gutfeld and the Marin Acura team are truly unbeatable. It would be a waste of your time to venture elsewhere.
They were really diligent about helping my family and I!! The process was super easy and relaxing thanks to their help. Ozzy and Julio are great :)
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