Used Acura RDX for Sale in Annapolis, MD

I have purchased 2 Toyotas and 2 Fords before but this Labor Day was the very first time that I felt like a real sales person SOLD me a car. Mark Rivers was not only a true Honda expert with a very good knowledge of the pros and cons regarding market competition but a kind and polite gentleman who answered all my questions and provided me with all the information I needed to make my decision. Together with his boss, John Violet and Steve in Finance, they were truly committed to help me get a new car. They did a wonderful job and got me a better rate than the one I had in 2013; gave me a very good price for my trade-in; total loss and gap protection; 100K/6 yrs warranty; free car service plan for 4 years and made my first payment go as far as November 1st! I must say that I really couldn't ask for more and that I regret not being a Honda customer before because they truly know how to treat their customers. And best of all, I'm loving my new CRV!

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.

My car buying experience at Audi Annapoli was very pleasant! This was largely credited to how AMAZING Renzy was from the second I walked into the dealership to the moment I drove away in my beautiful new 2018 A4. He helped me find what I was looking for and opened my eyes to some things I hadn't considered. Prior to Audi Annapolis, I had been to dozens of dealerships and felt uncomfartable and defensive. Renzy is very trusting and easy-going; I was able to let my guard down without feeling that I was getting scammed or swindeled. This was my first time getting a car alone, and I am so grateful to have the opportunity to have worked with Renzy and the folks at Audi Annapolis. The next time I'm shopping for a new car, this will be my first stop!

I'm still in the process of purchasing a new vehicle. As you would hope a dealership would be but many aren't, they are very patient and want me to leave with a vehicle that I want at a price I am comfortable with. They have been helping me find what i want and are always great at getting back to me after I email or call them. Thanks!

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

This was my first time buying a car from an actual dealership and even though I read the sterling reviews on here, I still brought my parents and went in expecting the worst. I couldn't have been more wrong. Andrew Hart was the salesman that worked with me from the moment I requested info about the car I wanted (2012 Chevy Cruze LS in Ice Blue Metallic). Emails were responded to quickly, his demeanor is friendly, quiet and approachable, and there wasn't any need to haggle - the sticker price was $3,000 more than the price listed on Cars.com and they honored the Cars.com price with no issue! I also got a great APR through their financing (Frank knows his stuff!) and in general, every employee we spoke to was friendly and knowledgable. And the car itself runs like a dream. I tend to avoid Dundalk as much as possible, but if you're around the area and looking for a great car buying experience, Norris is the place to go and Andrew is the guy to talk to. Their 4.8 rating on here is well-earned.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

I love my driver JW (he has always been the one to meet me to pick up my vehicle ever since 2013 when I purchased my first Lincoln from the dealership). He is extremely patient (wonderful temperament!) and always delivers paramount customer service. Also, Mandy was a great help to me in making sure I was able to get on the loaner schedule (because of my hectic travel schedule, it was a challenge trying to figure out when a car would be available and when I would be able to meet up with JW). Also, I (accidentally) left an item in the loaner car (it slipped under the seat, so JW didn't see it), and Mandy promptly called to notify me and make arrangements for me to get my item back. I love my Lincoln and I always have a great customer experience at East West Lincoln. I always tell people that are in the market for a new/used car to consider East West. P.S.- Be sure to give JW a raise! :-)

I started my car buying adventure more than 6 months before meeting Jenny. I communicated regularly with more than 5 dealerships. Going in I new what I wanted and the price I was comfortable with and elaborated my needs to each sales professional. With a strong background of customer service that determined I felt comfortable with. Jenny was attentive, professional, and extremely knowledgeable and unlike any of the previous agents she truly works hard to ensure you're getting what you need. I walked away with good deal for my trade in towards a 2016 Toyota Camry SE. It's hard to come across great customer service these days but Jenny Park is ambassador of it. If your looking for a excellent experience ask for Jenny at Russel Toyota in Baltimore off of route 40.

This vehicle is very safe to drive in. It’s smooth, and spacious. I would recommend this car to anyone. I like that it has memory seating so I don’t have to keep adjusting myself when I come in and out of the car. Lots of compartments in the vehicle. Trunk has lots of room for your things

Although I didn't purchase a car from this dealership, my shopping experience was a positive one. I would recommend this dealership. My salesman's name was Larry. Nice guy, and easy to work with.

Very helpful without being over bearing. I was pleased with the selection

My husband and I leased a new RDX yesterday and couldn't be happier with the quality of service we received by our salesman, Jordan Bates. He is very knowledgeable, friendly and professional, and made the buying process very easy. I highly recommend seeing him when you visit Norris Acura West.

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

I went to both Tischer in Laurel and Norris when my wife and I were looking for a new SUV for her. We weren't exactly sure what trim level we wanted, and were also torn between the RDX and the MDX. The difference in the customer service was quite staggering. I worked with Cara Mizansky at Norris, and she was extremely patient with us, going through all of our options, in detail, and was always quick to respond to any emails or phone calls that we sent to her with questions, as well as our numerous visits for test drives of both the RDX and MDX. Overall, our experience with everyone at Norris was very positive, and we are very happy with our purchase of our new 2017 RDX!

I went into the dealership to have work done on my 10 year old car just so it would pass the emissions test. (I already failed twice). I did have plans on purchasing a new vehicle in about 60 days. However when I learned that it would be approximately 4k to get my car up to speed, the only logical thing to do was to purchase a new car. The sales and customer service staff were great. I not only drove off the lot with a new 2016 RDX but the sales person cleaned out my car two days later when I forgot some personal items in my 2004 MDX. I would recommend Norris Acura to anyone looking to for a good deal as well as a pleasant experience.

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!

Steven was knowledgable, friendly and very easy to work with. He made the stress of buying a new vehicle a pleasant experience. Thanks to Norris Acura! I love my SUV.

I just picked up 2018 TLX yesterday. Fast, courteous and great car buying experience. And great staff overall. Definitely recommend them.

This car is great for a small family. 3 adults fit comfortably in back. Love it! Runs amazing, takes off quickly. Smooth ride kids love it too

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!

Diane helped us get our flat tire fix quick without an appointment. The service was fast and friendly. Thank you to the Towson team and Diane for your kindness.

After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I pretty much like the Honda stuff and this vehicle is no exception. The problems that I have with the RDX are relatively minor. The fit between the front bumper and front fenders are terrible as well as the fit between the hood and the top of the fenders, uneven gaps and problems lining up. If you have the front widows rolled partially down, they rattle when closing the doors. Very unhappy with the NAV system. It never responds to voice commands and is very quirky as well as the maps are very antiquated looking. A bit tight inside the cabin as well as very little storage space and the fuel door release control is so far down at the floor that anyone with a bad back will have a problem activating it. But on the positive side, it runs and shifts smoothly with only an occassional hiccup in the transmission when it appears to get confused. For whatever reason Honda just refuses to fully engage and commit to the Luxury car market with Acura. They are nice cars but I don't consider them much different that a less expensive Honda. For the money that they ask for these Acura's, better cars can be had.

No other dealership does it like Koons. I hope I never have to buy from another dealer. They really know how to treat their customers.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.