Used Acura MDX for Sale in Annapolis, MD

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

My car buying experience at Audi Annapoli was very pleasant! This was largely credited to how AMAZING Renzy was from the second I walked into the dealership to the moment I drove away in my beautiful new 2018 A4. He helped me find what I was looking for and opened my eyes to some things I hadn't considered. Prior to Audi Annapolis, I had been to dozens of dealerships and felt uncomfartable and defensive. Renzy is very trusting and easy-going; I was able to let my guard down without feeling that I was getting scammed or swindeled. This was my first time getting a car alone, and I am so grateful to have the opportunity to have worked with Renzy and the folks at Audi Annapolis. The next time I'm shopping for a new car, this will be my first stop!

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

Haven't bought anything yet, but the customer sevice is great with helping you with anything you may need. Very nice people

We discovered no mechanical issues of any kind with this vehicle. It has brand new tires all the way around, brand new brakes, Technology Package, ice cold A/C with dual zones, rear A/C with separate controls, navigation system, back-up camera, MP3/CD changer, premium BOSE sound system, DVD, Bluetooth wireless, XM Satellite Radio, keyless entry

Luxury SUV with great reliability! Has lasted 10 years and i believe it could last 10 more. It has never left me stranded it is an awesome driving vehicle.

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

On Saturday, April 9, 2016 met up with salesperson Ali, Our intention was to just look at a truck but we ended up driving off the lot with a Ford 150. We couldn't resist after reaching the Finance office. It was a nice experience in there too. Thanking everyone who was involved with the process!! You are truly Awesome!!! The Whaley's

This car is good for four people without loosing its comfort zone.However for long trips with six or seven passengers,there is very little cargo room.If you sell this car for six or seven people at least for future models increase the length by at least a foot to provide some cargo capacity.I had this car for only a month, it is working for me without issues.The problem here is that you are making a medium sized SUV to work as a full sized SUV and you are loosing cargo space with seven or six passenger.

I have to say this was one of the best experiences I've had purchasing a vehicle. Buying a new or used vehicle can be a very stressful process. However, the two gentlemen who worked with me through the process made a stressful situation so much easier. They were very professional, patient and kind. I would definitely recommend Car City to a family member or friend. Thanks Car City! From a satisfied customer.

this car has met quite a lot of my expectations, I like the quality service extended to my when I take it to the dealer for service, great performer

i just purchased a 2013 mazda & the customer service was great everyone was very polite & friendly cathy, angie , & maty i want to thank them all for making me so comfortable & happy

Very comfortable SUV with excellent site lines and easy to use control systems. Plenty of trunk space and room for passengers. Great for road trips to central Oregon!

I was a first time buyer at the time in got turned down at 2 other places but when I walked in Valentine Motors I had a choice of 3 different cars to choose from. My Man Dozie or Ms Cathy will hook you up guarantee

Simply the best SUV ever built. Purchased brand new in 2005 and is currently approaching the big 500,000 km milestone, with slight loss of horse power, but that’s just how everything is with age. The MDX has never broken down on us, (minus two flats), and although requiring repairs and replacement parts from time to time, (typically requiring repairs in bunches), the MDX refuses to quit.

I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K

Great third row seating, AWD and tech package still holds up to today's vehicles. Very comfortable daily driver- wish it got better gas mileage, but lots of power!

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

I have the advance package and the rear bucket seats are great. Excellent fuel mileage compared to any SUV I have ever owned. I love the ride and comfort.

Although I didn't purchase a car from this dealership, my shopping experience was a positive one. I would recommend this dealership. My salesman's name was Larry. Nice guy, and easy to work with.

I agree with most that the instrumentation is confounding. I read review where individuals were unhappy with how the transmission shifts. It does shift differently than my prior Sequoia, but I would expect that from a newer vehicle with better fuel efficiency. It handles well, although I have not yet driven it in snow, and accommodates my large family. I expect many years of worry-free, safe driving from an Acura.

We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.

Very helpful without being over bearing. I was pleased with the selection

I love the car. If there are any negatives it would be the voice recognition software...it needs improvement from my point of view. Otherwise I like everything about it. Black on Black leather - AWD & Tech package.

Diane helped us get our flat tire fix quick without an appointment. The service was fast and friendly. Thank you to the Towson team and Diane for your kindness.

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

I wasn't necessarily interested in buying a new car this summer, but my husband stopped by Heritage to replace a flat tire on his Ridgeline and stopped in to ask about pricing and offers on the Honda Accord Hybrid which I was in the market for. Bob Stroud made such a fair offer (taxes,tags, out the door) on an on-site Honda Accord Hybrid Touring, I showed up the next day to test drive it. When I arrived, Joe Nagel made sure I was comfortable, was fully prepared to take me for the test drive, and had prepared ahead of time to answer all my questions about the model and trim. Joe and Bob understood that the Touring offered more features than I was really interested in and offered to get an EX-L of my choosing shipped from another dealer. The price offered on the spot for the EX-L was reasonable and we agreed verbally on the price and financing knowing my current loan offers from elsewhere and positive credit score. When I showed up to sign for the car a few days later, the price and financing were exactly as offered. No haggling or messing around with sudden increases. Joe was prepared with all the paperwork he could prep in advance and took me for one final test drive so I could be sure it was "the one". My financing experience with Dustin Goodman was straightforward and although Honda offered the usual added warranties, etc., and Dustin explained the advantages (I did elect Total Loss Protection/GAP but not the added warranty at my own risk), Dustin did not pressure us more than necessary to add in additional coverage. I appreciated that the Manager and Joe Nagel both called a few days later to make sure I was happy with my purchase, answer any last questions I might have about the vehicle and check in about my overall car buying experience. Can't recommend Heritage Honda enough. My husband bought his truck from them in November 2016 and had such a positive experience, we knew it was where we should buy from when I was ready to make a purchase. Don't waste your time at other dealers. Start with Heritage.

Went on TrueCar.Com searching SUV’s. One of the dealer listings were Radley Acura went to site and saw just what I was looking for an Acura MDX. This truck is awesome Black Copper Pearl exterior and interior is Brown/Chocolate. I absolutely love this vehicle. I claimed the offer got there and everything was hassle free. I was nervous at first because I didn’t know what to expect and I thought it was going to be like other experiences elsewhere just being told and sold. But here at Radley that was not the case, I met a great group of sales person, managers, and financing. From the door out everything was simple and straight forward. What made this experience even BETTER was Mr. Jordan Jenkins (Finance Manager at Radley). Mr. Jenkins omgee was more than awesome if I could give him 10 stars I would. I mean he made the financing process so easy and smooth, he knows his stuff awesome job. He treated me like family as I seen his reaction with anyone he came in contact with. He’s awesome!!! He even came in on his day off to complete my paperwork and to ensure that everything went accordingly. Now that's dedication and what a customer looks for to be treated like your cared about, I got that and more. He was very professional, friendly and all-around cool guy. The finance process was explained in detail was very clear and precise without being pushy and with no surprises. Everyone was friendly, professional, knowledgeable, and super helpful! Also, to mention Sean (manager), Karim (sales) was also great. Jordan, I thank you for all your help, providing outstanding service, going far above and beyond to make my car buying experience a happy one, I am most grateful. I mean I can go on and on because it was just that great. GO HERE TO BUY YOUR NEXT VEHICLE YOU WON’T BE SORRY TRUST ME. I would most highly recommend Radley Acura of VA. #RadleyAcuraRocks #JordanisthebestFM #ThanksJJ

I purchased my 2018 Honda Odyssey touring Thursday June 15 2017. My sales representative William Thomas was a pleasure to do business with. He listened attentively my situation and what I really need. I am so happy to know him and definitely I will have another deal with him again. I have already shared my positive experience with others. Thank you William! See you soon! Also, I would like to thank Dustin Goodman from finance department. He explained very friendly whenever I had some financial questions. DWFD at Heritage Honda Parkville ! DWFD ! (Deal with William and Finance with Dustin!)

I sold this vehicle before the second anniversary and went back to a Toyota Highlander Platinum. The Acura rode and shifted rough. It had some features that I liked, but I still prefer the Highlander Platinum

Gary Burlage at heritage Honda Parkville made our purchase of a new 2018 Accord Hybrid an absolute pleasure. He helped us locate the exact car we wanted, took care of all of the paperwork in advance, and helped shepard us through the purchase process. He was attentive to our questions, knowledgeable about Honda products, and gracious in handling every aspect of our purchase and delivery. On a scale of one to ten, we give Gary an eleven! This is our second Honda from Heritage and we won???t hesitate to recommend them to our friends.

Very nice reliable vehicle would recommend this vehicle to anyone needing a 7passenger SUV this is the car to get my son and his friends love it when I pick him up from practice

I went to Jim Coleman for my routine car service for my 2013 Honda Fit. I loved being able to book the appointment online. I was checked in right away, and my service agent quickly explained the recommended services (including needing new tires, not a surprise at 50k miles - I have "run-flat" tires and shopping around isn't really an option). They completed the work promptly and even washed the salt off my car!

Most Reliable but way cheaper than any luxury brand i ever had. I had an accident i can tell if wasn't in that car may be i wont make it right this review.