Used Acura RDX for Sale in Birmingham, AL

Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed.

I pretty much like the Honda stuff and this vehicle is no exception. The problems that I have with the RDX are relatively minor. The fit between the front bumper and front fenders are terrible as well as the fit between the hood and the top of the fenders, uneven gaps and problems lining up. If you have the front widows rolled partially down, they rattle when closing the doors. Very unhappy with the NAV system. It never responds to voice commands and is very quirky as well as the maps are very antiquated looking. A bit tight inside the cabin as well as very little storage space and the fuel door release control is so far down at the floor that anyone with a bad back will have a problem activating it. But on the positive side, it runs and shifts smoothly with only an occassional hiccup in the transmission when it appears to get confused. For whatever reason Honda just refuses to fully engage and commit to the Luxury car market with Acura. They are nice cars but I don't consider them much different that a less expensive Honda. For the money that they ask for these Acura's, better cars can be had.

I always use this dealership for my service work.. they’re always very friendly and prompt. Clean lobby area for waiting. The dealership lot and service area can be a bit congested to get around in at times.

I have only had this car for one month but really like it so far. We did have a problem with the brakes but we knew that when we bought it and it was covered by warranty. After 3 different CRV's, this was a nice upgrade. More power, more comfort and is really nice to drive. I put about 1500 miles on per month, so I spend a lot of time in my car.

I always enjoy my visits to King Acura. Besides the fact they now have an upgraded, beautiful service area, the employees are always friendly and helpful. They make accommodations for their customers to the best of their ability. If you are waiting, people check on you periodically to see if you need anything.

By far the most sporty crossover in its class. Interior styling is unmatched. We already own the TLX Aspec, and wanted a crossover that would match it looks. The RDX Aspec was a no brainer. Very happy with purchase

I would recommend King Acura's service department to anyone. They are excellent.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.

Let me start by saying that Coen Ezelle is not your typical salesman. There was no pressure to buy - just gave me the information he had about the vehicle, including the CARFAX, and answered my questions. Richard Croy, the sales manager, was also available to answer any questions that Coen could not. We closed the deal in less than 24 hours. My wife and I had done our research and knew exactly what car we wanted and this enabled us to make a quick decision after we located the vehicle at King Acura. We plan to retire next year and we decided that a good used car would look much better parked at our beach house than a new (insert luxury brand here) would look parked outside of our work office, which is where we would be for the next 5-6 years trying to pay for a new car:)

This car met all of our needs. The superior handling, exterior appearance, the technology package, the interior design, spacious area for passengers, and plenty of storage in the back

Jefferson and Coen both co-op this sale. They both were great. NO sales pressure. Ben, Finance Mgr, processed our auto loan with Legacy CU from his office (we signed the credit union's loan docs at his office)..Great. Also they gave us a great deal..Thanks to all you guys..

After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.

Chris is my contact in the service department. Because of his hard work and dedication to my very complex repair issue, I'll be a customer for life! During the 4 days my car was at King Acura, Chris went well above what I expected. Not only did he call several times to update me but he worked hard to get the best deal on parts that he could.

This car is great for a small family. 3 adults fit comfortably in back. Love it! Runs amazing, takes off quickly. Smooth ride kids love it too

Everyone that I came in contact with was absolutely amazing. Peter, John and Ben all exceeded my expectations!!! Best car experience EVER!!!!

I test drove several SUVs before deciding on the Acura RDX. It has comfortable seats that accommodate my 6'2" husband and me who's 5'3". Great backup camera & driver assist features. I was pleasantly surprised by the affordability, plus I get great gas mileage even though it's a 6 cylinder. I have no regrets in choosing this vehicle. It will be my next vehicle choice as well.

My service experience at King Acura was superior. I was contacted during the service about replacing brake pads, and I agreed to do so. Then, I was contacted when the car was ready to be picked up. It was ready by the time I had requested.

LOVE THIS suv but just like everything there are a few things I have issues with. 1) in the winter the bottom of the doors between the door & body of the suv ice , snow & red grit gets in there , will make a mess on your pant leg. 2) the head lights are very bright & during very heavy snow it can be hard to see the rd. It's like driving in fog with your brights on!

Have purchased vehicles from this dealer previously. Always a very good buying experience!

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

This was a wonderful and easy fix. I had a recall on my vehicle. The service department was prompt and completed the repair quickly. They even washed my car. Its rare to have a repair go so smoothly.

My Acura RDX is very smooth riding, fuel efficient, easy handling, and fun to drive. I had no major problems with it and would highly recommend the RDX to family and friends!

My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

Joe Coogan Senior Sales Associate Driver's Way 5470 Hwy 280 Birmingham, AL 35242 (205) 577-9177 Cell (205) 991-4838 Store jcoogan@driversway.co Mr. Joe will go out of his way to help you in all phases of the car buying experience.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

We hada 2018 Nissan Murano- Joe concerned with public and customer safety the second yime had the sales team resolve the deal upon hearing us at the second time we brought the car to his service department.,Bruno Reichert and Terence Corprew took over and resolved the deal on the malfunctioing Murano concerned for our safety and our deal......these men reflect the examples that any customer wants to experience in vehicle tribulations I glad I chose to buy a Veichle from their dealership, mark I beleive was the manager who took the at first late on a sunday afternoon 14 Oct,2014 it stayed with a nossan dealer three weeks same problem sufaced less than aweek after returning to our use We. agreed with the dealer to exchange the vehicles......hats off to Driver's Way.

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

We went to the Driver's way on Hwy 280, looking at a particular Tundra, 3 times. I was considering buying a brand new Tundra but my husband talked me into stopping to at one he saw in the lot at Driver's Way. Kirk happened to be the sales guy and was so helpful. He was never pushy. He let me look in whichever truck I wanted to out there, and I'm sure would have let me drive any of them too. I only drove one but he just stood back, let me look, however long I wanted, throughout 3 different visits. The new dealerships were very hard to get in touch with. We did find a nice gentleman at Hoover Toyota but decided he was not working for us. I tried to message Limbaugh and all I got was an email, telling me he had great news and it was very important that I call him right away. How about I messaged you? Why can't you communicate in the same fashion? I was so frustrated with the new dealerships and Kirk was simply so pleasant. That was a huge reason I went with Driver's Way and bought a gently used vehicle rather than a new one. We bought it on a Saturday so their detail guy was not there. I probably wouldn't have thought of it, but Kirk insisted he owes me a car wash and to bring it in the next week for a car wash and vacuum. Perhaps I can update this review after I do that. Definitely, ask for Kirk when you go in there. He was the best kind of sales person. NOT PUSHY! (Can you tell I hate pushy?!!) He was also able to answer all my questions or knew how to quickly find an answer. He was aware of and relayed info such as now you have to actually have insurance on the vehicle you are registering before you go to the DMV office and don't be surprised when I go to get the tag because Driver's way doesn't charge city tax but we will end up paying it and the DMV. He was really helpful all around.

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

After 30+ years of driving, and having made numerous vehicle purchases, I have never had a more pleasant experience than the two times I have purchased from Donohoo. They have an awesome web site that easily allows for a detailed search of their inventory. On our last visit I showed up and the car I was interested in was backed up to the the curb in front of the building as I had called ahead. After being greeted warmly by their two receptionists, and having my DL info collected, we were invited to take it for a test drive at our leisure with no other interaction from their sales staff. We took the next half hour to inspect and drive the car, and then met with a member of their sales team (Mark Hubbard) who gave us hard copies of the CarFax (also found in their web site listings) and Auto Check reports for the vehicle. All vehicles that I considered were priced very reasonably with respect to KBB Fair Purchase Price and NADA numbers. They advertise no haggle pricing, and I saw no reason to based on the research I had done. I asked for the vehicle to be put on a rack in their service department for a more thorough evaluation, and within 10 minutes I was walking underneath it with a flashlight. (NOTE: Their service department is quite clean and highly organized...pretty much what you would find at a new car dealership. Very impressive for a type A person like myself.) After about 15 - 20 to minutes to prepare the paperwork I was taken to their business manager to sign the documents and close the deal. I have never encountered another dealer that does business quite the way they do at Dononoo. My wife absolutely LOATHES car shopping as she has tagged along on too many visits to dealerships that lasted WAY too long (mostly in an attempt to pressure a sale). Her preference is for car shopping to be like dress shopping...go to the store...get directed to the appropriate department...pick out a few dresses...try them on...decide which one you like (can be more than one in dress shopping!)...head to a cashier...pay and leave. That's pretty much what you get when shopping at Donohoo. She actually enjoyed this purchase experience. That is a HUGE statement! I highly recommend Donohoo Auto if they have the make and model you are looking for!

This vehicle is incredible, we looked at quite a bit and it has everything that we asked for and then some. Great looking as well.

Bought a smart car and it had wrong tires. Jimmy gladly took care of the situation. But what also must be noted is that the issue was initially raised on your chat line and I was immediately referred to service and taken care of. I have already been spreading the word of the great experience w Donahoo to friends and co workers. I am glad to say I feel confident nfident if any issues do arise w my smart car (she's also good lookin🙂). I will be taken good care of. This has been the best xperence I have ever had at a "used car lot" 😄😄

We bought this for my mom and she seems to really like it. She insisted on buying an Acura. The materials quality on the door panels could be better. The plastic flexes at touch. Otherwise it drives well and looks nice. Seats are comfy and supportive, feature list is decent. We wish ventilated seats were offered at 40,000 dollars though.

Fernando Pitts was very helpful with the buying process he exalted all options and helped find the right vehicle for our needs. Very knowledgeable of the product he made sure we found what we wanted and we're happy with our decision. From walking into the dealership to driving off with our car. Mr. Pitts was very professional, helpful, and answered all questions we had in regards to our purchase. I would definitely recommend Mr.Pitts and will be back for future purchases.

This car meets most of my needs, good handling, responsive engine, great ride and safe as they come and very stylish. Surprised car did not come with GPS or CD player which I over looked, at least in the base model I purchased.

Sterling, Sheri, and Chris at BMW of Birmingham take the best care of us & our BMW!

feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.

Nice car to drive. Comfortable and economical. I always liked Acura cars. Very spaciously designed. Audio can be improved. Comfortable seats and large cargo space. Like to see the center console as TLX.