Used Acura RDX for Sale in Castle Rock, CO

My wife and I started our car search with a disappointing purchase attempt at Mile High Acura (recommended by Costco, but no negotiated 2019 RDX prices with the Costco Auto Buying Program). Mile High could not deliver, in a timely fashion, an RDX in the color (blue) and configuration (Tech Package) I requested. They had me deposit $1,000, to demonstrate my earnestness in purchasing a vehicle, for a vehicle that may be delivered in a couple of weeks or no later than a month from the date of my deposit. That night I found online two RDX vehicles exactly in the desired color and configuration at Courtesy Acura. I attempted to get Mile High to trade for the vehicle, which is a customary practice among dealers everywhere, but apparently due to some past conflicts, Courtesy does not trade vehicles with Mile High. Mile High, earlier, told my wife and I that the blue color vehicle I wanted was not available anywhere in the five state regional area and the manufacturer currently isn't taking orders for that color and configuration (Tech Package) combination. That was a "strait-to-my-face" lie. I believe they wanted to get me to change color and/or configuration to go with something they might have on the lot. I cancelled my deposit within three days (allowed by Colorado laws) with Mile High Acura after finding the car I wanted at Courtesy. Courtesy Acura matched my price and delivered the vehicle two days later. Gizette (GeGe) the sales person was very knowledgeable and professional and a pleasure to work with. I highly recommend Courtesy Acura if you are interested in an Acura vehicle. The management, sales staff, and technicians, in my experience, are first rate.

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

My partner and I met Kyle Junek at the Denver Auto show, and asked him questions about the 2017 Honda CR-V line-up. Kyle was informative, answered our questions, and had us visiting him at the dealership two days later to get more details. Kyle told us the MSRP of the car, the price of our requested accessories (plus labor and installation), available dealer incentives, and gave me a firm number for my trade-in that was very fair. And, Schomp Honda has no dealer handling fees! While it seemed like a good deal, we shopped another Denver dealership (which shall remain nameless) just to ensure the deal was solid. The typical car sales shenanigans ensued (we'll give you between $9k and $10k for your car, we have incentives between $1k and $1,500, our dealership handling fee is $599, but we'll beat any price. So go find a lower price and bring it back to us and we'll beat it. No thank you! Not only was the process surprisingly painless, but Kyle went above and beyond. I was indecisive on a half dozen accessories. He had them all ordered, and in stock, when we were ready to do the paperwork on the car, and tested them each out on the car to allow me to determine if I wanted it or not. What customer service. I highly encourage anyone in the market for a new Honda to run, not walk, to Schomp Honda and ask for Kyle Junek!

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

I called from Colorado Springs at 4:30 pm on the 29th of July (Friday) and spoke with Savannah. She quickly looked up the vehicle I was interested in to confirm that it was still on their lot. I explained that my husband and I was still working and that we probably wouldn't get there until sometime between 7:30 and 8:30 (they close at 9:00). She said, "No problem." Then asked, "Please text when on the way so I can hold the vehicle for you". She further explained that she would have the vehicle up front for us as we pull into their lot. When we got there at 8:15, she was still with another customer but had planned in advance to have another sales rep/manager (Warren) to assist us while she was detained. It didn't take long for her to finish with the other customer when she took us out on a test drive. To shorten the story, we love the vehicle. Savannah and the finance department (thank you Jon) filled out all the necessary paperwork and had us out of there shortly after 10:00. During our wait, she treated us to complimentary snacks & drinks and showed us the massage chair. We got a GREAT deal with AMAZING service in an absolutely beautiful showroom. I am so sorry that we kept them open way later than their closing time. Again, THANK YOU to Savannah, Warren, Jon and all the other employees that made our buying experience pleasant.

By far the most sporty crossover in its class. Interior styling is unmatched. We already own the TLX Aspec, and wanted a crossover that would match it looks. The RDX Aspec was a no brainer. Very happy with purchase

The car is to die for and feels like I’m driving a luxurious car feet space in great and the dash board has everything that I needed.

very good vehicle. Nice performance. Good economy. Seat cushions about an inch and a half too short. Seat backs are fine. Road noise a bit annoying. Overall, one of my favorite cars.

I purchased the Acura MDX 2015 model in 2016. The battery was very low, so I could not start the engine. I brought the vehicle in for inspection. The staff replaced it quickly for me at no costs because the battery was still under the warranty. The office staff who checked me in was very friendly. The waiting area was super clean with "free" cold water bottles (it was hot yesterday, so I drank two of those. Thank you!) The restroom was very clean too. They cleaned the vehicle very well after the services. I'd recommend the services/dealership at the Littleton location; they've been professional and friendly to me with excellent services performed on my vehicle.

This car met all of our needs. The superior handling, exterior appearance, the technology package, the interior design, spacious area for passengers, and plenty of storage in the back

I own a 2001 Acura MDX (one of the first vehicles released), purchased from the Pasadena, CA dealership. I moved to Denver, CO in 2005. I quickly found Courtesy Acura, and have stayed with them to present. I will never let my MDX (current mileage 336,000+) go as it has saved my life several times over....I LOVE my car! Courtesy Acura never cheated, lied to, or took advantage of me as a woman in a perceived 'male-dominated' world. They also helped me avoid being taken advantage of by others in the industry. My previous service advisor Sandy, was excellent but finally retired. My new advisor, Stuart Hall, recently handled several major issues with honesty, intelligence, kindness, and continued support. In my opinion he went far beyond the 'scope' of his position and I will always request his assistance when I bring my vehicle in for any type of future service. ~ CH, Denver, CO

This car meets most of my needs, good handling, responsive engine, great ride and safe as they come and very stylish. Surprised car did not come with GPS or CD player which I over looked, at least in the base model I purchased.

Out of all the times that I've purchased a car from a dealership, this was by far the best experience. I started the process on a Monday by completing the online application. I received the phone call from Antonio Aguilar who needed only a few minutes to gather some extra data and what kind of car I was looking for. The following day, Antonio called me back and let me know that I was approved and all I would need to do is come in to test drive the car, fill out a little paperwork, and then talk to the finance person. My appointment was made for Friday of the same week for 4pm. I arrived at the dealership about 10 - 15 minutes prior to my appointment and was met by Antonio just a couple minutes past 4pm. He grabbed the keys so I could test drive the car. We arrived back at the dealership about 15 minutes later and sat in an office and reviewed my loan application. He then printed off a couple pieces of paper (insurance verification and CarFax) and had me sign them. He then sent everything over to the finance department. Antonio then brought back the paperwork that had shown the services that had been done on the car. Antonio went to take the car into the service center to have it detailed with some light preventative maintenance and I was then met by the finance person, Josh Eells, who said that he would take me back to his office in about 10 - 15 minutes. At about 5:30pm, Josh came and got me from the office I was sitting in and took me to his office. We talked about the financing and payment terms and then offered me some other options regarding the extended warranty and certified pre-owned options. After making my decisions, he finalized the paperwork and then had me sign. During the time I was with Josh, the car was done being serviced and at about 6pm, I was greeted again by Antonio and taken to my new car. He showed me a couple things regarding the features and even set up my phone for bluetooth. I left the dealership at 6:05pm. All in all, the amount of time that I spent at the dealership (approximately two hours) was a lot less than I expected. I was greeted by nothing but friendly, helpful people who all take pride in their professionalism. Major kudos to Antonio Aguilar and Josh Eells.

Although the new 2019 is very nice, the 2018 has the V6 engine and owner friendly transmission. This smaller SUV is refined, quiet, peppy and well appointed. The technology package has an awesome audio system as well. I’ll be looking to keep this one.

I can't say enough about Kevin and the guys in the service department. I started coming to you when the dealer I bought my car at told me I would need to wait about 10 days to schedule and oil change appointment. Seriously??? 10 days to get an oil change done??? I don't like to go to the oil change places so when I remembered I trip to Echo Park car shopping with a friend. I went online and was able to get something scheduled that very day. What a difference that was to me. I decided I would never go back to that other dealership again. I have been fortunate with my car so oil changes are very important to me in order to keep my Honda in good shape and servicing me for years to come. On this trip I had just returned from a 4200 mile road trip across country. My service light came on 1000 miles from home and I was in drastic need. I was able to quickly get one scheduled that fit my life schedule. Something came up between scheduling and having my appointment. I was in a hurry to get things done. They were very honest with me by telling me it would take at least 45 minutes to get done. They set the right expectation with me. That's important for a busy schedule. When I arrived they were ready to go and had me out in about 45 minutes as promised.. and even washed my car! I work in Customer Service myself so setting the right expectation with your customers is important. The friendliness and great waiting area don't hurt either:) Thank you again Echo Park Service for another great experience.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

Visited echo park for the first time, it was a very different experience from normal dealerships. Many cars to select from and great people who knew about each vehicle. I really liked the experience overall.

This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!

TL:DR Rone and Shortline Mazda are amazing. You should go and ask for Rone. Seriously the best, most genuinely thoughtful and empathetic salesman I've ever worked with. My wife and I had been having tons of car trouble with our 2009 Ford Escape. We then traded it with a family member who acquired a 2012 Hyundai Tucson. A month later, a bearing came loose and destroyed the engine. We took it in to Shortline Hyundai and were given the ole sales pitch and a low-ball trade in price and strung along by the service department as they wracked up thousands of dollars of hours for 3 weeks (this was our only car) as they figured out that these engines weren't made anymore but the few they could get were all broken in some capacity. Shortline Hyundai seemed completely uninterested in helping the situation and wanted to simply complete the transaction. After deciding to check out the Mazda CX-5, we walked in and thankfully got Rone. We didn't tell him about our issues but instead just wanted to do some test driving. He was not in any rush, asked very thoughtful questions, and put us in a few models to test, telling us about the features but also the story and design behind the cars. Yeah, he's selling cars, but he's also selling a state-of-mind. Despite that, Rone was obviously in this to meet our needs and not just upsell us, because after hearing our priorities recommended the cheaper version. We then dropped the Hyundai bomb on Rone and the Mazda manager Jason who then set out to make things right. Jason physically went to the next dealership to work this out and he brought back an offer that not only met our immediate needs, but it earned our business for some time. Thank you Rone and Jason for taking the service part of your jobs seriously.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This vehicle is very safe to drive in. It’s smooth, and spacious. I would recommend this car to anyone. I like that it has memory seating so I don’t have to keep adjusting myself when I come in and out of the car. Lots of compartments in the vehicle. Trunk has lots of room for your things

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

My Acura RDX is very smooth riding, fuel efficient, easy handling, and fun to drive. I had no major problems with it and would highly recommend the RDX to family and friends!

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This car is super comfortable, reliable with a touch a luxury. Good for the city, long drives and bad weather. AWD was easy to drive.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

First SUV I’ve owned and live it. Comfortable interior and great ride. Size is perfect for what I need. Handles well in the snow. Have always had FWD and now the AWD makes a huge difference.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

The vehicle meets my needs. I purchased the rdx in 2018 as I did not want a 4 cyl turbo engine and like the resilience and reliability of the 6 speed transmission. Plenty of room inside. 6 cylinder engine is powerful and quiet. The all wheel drive is sufficient although I am not able to compare it to the S all wheel drive. The price point and the incentives on a 2018 made it a easy decision to make to not purchase a 2019

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Great ride compeering to other cars I ha drive. Very comfortable. Great performance . Plenty of leg room. Ice cold A/C . Power seats makes it very easy to find perfect driving position.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I've had my 2019 RDX for three weeks. The car is solid and gives a driver confidence in control and maneuvering through city traffic or on the highway. The technology and creature comforts are intuitively designed and further enhance the driving experience. And drop dead good looks in styling inside and out! A pure winner.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

A lot of safety features. Comfy seats and smooth ride. However defects in rubber around back window causing severe stress since the dealership made 3 attempts to repair it, but with each try more damage is being done. My car has been at their garage for over 2 weeks with no end in sight. Very strange and upsetting!