Our first impression of Kurt Marty was "no nonsense." Is addition he was courteous and informative about every question we had. Never once did he push or show any impatience. He was very professional at all times. He informed us of other options. His sale to us was followed up by a visit from Mr. Barr. He thanked us for using Mungenast for our purchase and offered to answer any questions. Jessica Mungenast then walked us through all our options for insurance and made the purchase very easy. She also did not push, and she answered all our questions. The Mungenast staff made every aspect of our visit easy and pleasant. Kathleen and Jim Conway
I have purchased a number of vehicles over the years and this was by far the most pleasant buying experience we have had to date. Brendan Corley, or Sales Associate, was responsive, professional and worked to meet our needs. He will be our "go to" in the future.
John Weber was very helpful in explaining the details as they pertained to my vehicle. His customer service was too notch! The rest of the staff was also very helpful . The loaner car that I received was wonderful
Brought car in for service. Cougar was very helpful and a pleasure to work with !!! Matt the mechanic and his Blues Team was great Very professional and thorough Special thanks too Matthew Italiano Service Manager. Great job as always ——- Outstanding dealership ——
I worked with a gentleman named Brendan Corley while purchasing my vehicle from Frank Leta Acura. He was courteous and very helpful with the process of buying my truck. I would advise anyone looking for a vehicle to give them a chance because you'll be satisfied.
Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I recently bought from Mungenast because a friend of mine said the had the best service around. They really do. Jason was fantastic to work with, knowledgeable, and professional. I felt No pressure from finance to purchase more warranty than I felt necessary for my comfort. I decided on Mungenast because I had recently had months of service issues that cost me thousands from another big St. Louis dealer. I am a happy customer!
We were on our way from Philadelphia to our Winter home in Arizona when my tire sensor showed low pressure in my left rear tire on my 2017 MDX AWD. When a local RV shop found a screw in my sidewall, we had to find a place to get a new tire. After an unsuccessful attempt at a closeby tire shop (he offered to get them for us but it would take a day), my wife contacted Ryan Syberg at Mungenast Acura, about 11 miles from where we were at the time. We were delighted to find the shop could attend to us immediately, and we made our way there to be welcomed by a terrific staff. . Because of AWD, we had to replace a pair of tires, but Ryan was able to get one replaced under our Road Hazard original purchase. He took care of us and got us back on our way within a couple of hours. We never lost a day on our trip. Terrific service by everyone at this Acura dealership.
Walter Bernard was friendly, helpful, and professional. The car was exactly as advertised was competitive in the market. The finance staff did not try any high pressure tactics. I would definitely recommend this dealership to a friend.
The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
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