I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 5, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
It was a pleasure working with Deb Miller. She's the poster child for excellent customer service. She was genuinely friendly, informative, and professional. Probably would not have purchased the Nissan Rogue without her guidance, Thanks Deb, Tom R
Annual state inspection service - car dropped off!
by Doug from Seekonk, MA
August 4, 2018
Exceptionally courteous and efficient processes for car drop-off and payment/pick-up. Appreciated texting service to notify me when the vehicle was ready for pick up. Consistently great service by all personnel at First Acura.
I went in on a Saturday with my sons Acura on a flat bed because he lost the only key we had. Shawn was more then helpful and even more helpful and compassionate when we fond a problem that they didn't think they could fix in the shortened weekend hours. Shawn quickly let me know the resolution and got me into a loaner car for the weekend until it could be corrected on Monday. On Monday they completed the job and called me to let me know it was complete. This experience has left me wondering if I would like to drive a Acura!!! Thanks for the great work Shawn!! - Jack in Bellingham
Tabitha was awesome! She found me the perfect car for my situation in less than 10 mins! And was also so kind and patient with my antsy four year old! She also kept me updated through text the entire waiting process :-) Im absolutely in love with my car and loved all the staff at Honda!
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