Stopped into dealership for a minor problem. They informed me of upcoming services that were due and immediately arranged for a loaner car and appointment. That???s why I???m a BMW owner!
by CCB from Templeton California
December 16, 2018
Have had to have it towed 3 times to dealer due to transmission problems. 2nd tow had new transmission put in with less than 5,000 miles on it. Transmission warning light came on again for a 3rd time and had to have it towed. Now waiting, while driving a rental, to see what Acura company is going to do about it. Very sad that this could happen with a new car. Wife likes the car but has fears when driving it that it’ll break down. The car has nice features but just isn’t very safe when transmission warning lights come on and tell you to pull over immediately and don’t drive it. Especially if it happens in a dark seedy area which is exactly what happened to my wife the 1st time.
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
Stylish, Reliable, and My Third Acura In 10 Years
by Ray McKay Hardee from Gastonia, NC
January 13, 2019
I love the styling on this car. It looks like just a slightly smaller TLX, has great mileage (average 27) on a 4-Cylinder engine that goes over 500 miles on one tank of gas, performs with excellent acceleration, and has all the cool bells and whistles of the TSX Technology pa mage. I dearly wanted a ‘12-‘14 Lexus IS 250 and was holding out for one until I saw this one. If you are fortunate enough to find one with low miles like mine had (60,000), then buy it. It is as simple as this- get one.
Tyler Impressed us so much with his attitude toward life and his attention to us as customers and our needs. The tour he provided us with the dealership showed the pride he has in Bandfon and in the Hyundai product he represents. We were so impressed that we purchased 2 new Sonatas.
Reliable and drive smooth
by Jperry from JACKSONVILLE
June 20, 2018
The car meets all my expectations,definitely a safe and beautiul car..i only owned it for 2 days but i like it already...wish the dealership would stand behind his products..
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
The most reliable performance SUV for your money
by XPHouston from Katy, TX
November 10, 2018
I have owned several brands of vehicles and SUVs, and this Acura RDX 2013 I drove it for 105,000 miles since new. I can side without any doubt it is the most reliable SUV that give you good performance, and keep his value for your money.
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
North Haven Mercedes Benz is above and beyond. Excellent service, professional, and knowledgeable. I went in looking for a midsize SUV. Michael (sales) and Matt (manager) worked with me and offered the best deal on a plush SUV. Thanks guys!!!
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
This dealership does what most marketers out there do so I was not very surprised. However, I felt uncomfortable, pressured and dominated by the sales team. In trying to inquire and gather relevant information pertaining to my purchase, the sales team expressed a feeling of time lost on their end; ???which means I was wasting their time and I needed to seal the deal ASAP???. I felt like I needed a day to make up my mind, but they got very angry at me and one of them spoke to me in a disrespectful manner and tone of voice, but I kept my cool. They also asked that I make a deposit if I needed to come the next day. I didn???t like the fact that I had to deposit any money on my first visit but I cooperated anyway because they had already projected guilt on me. If I were to rewind time, I wouldn???t visit this particular dealership. The good thing is they worked with me to fit my budget and they were able to accommodate some of my financial request. And oh, they gave me a slice of pizza too! Overall I would say this dealership is competent with paperwork and efficiency in their office work flow, but they need a lot of improvement in the way they speak to their clients.
Best of the premium SUV
by Sigma 7 from Dallas area
December 24, 2018
This SUV is the best value for the money, high quality, very reliable, comfortable, reasonable gas mileage, good looking, good navigation device, good resale value, good interior features and lots of loading room.
I just purchased my 3rd Lexus from this dealership and can only say good things about them. My sales person, Jon Wylie, is knowledgable and deals with me in an honest and friendly manner. The finance person, Derrick Brickhouse, another very personable employee, respected my wishes for a low-key and efficient closing process. I can't say enough good about this dealership.
Acura. I’ve owned four of them.
by Brewman from Vestavia,Alabama
November 18, 2018
Great looking and very comfortable. Acura is a very reliable car. I have owned four Acura’s and this will be my fifth one. I think it is the best car for the money!
Raul Melendez at Huntington Honda saves the day - known him for a while and by far he is the most honest and fair salesperson I have ever met at Honda - truly a great guy and no B.S. Time for a 2019 pilot tonight babbbbyy!!!
An extremely comfortable, reliable and capable car
by Becca from Denver
December 24, 2018
This car was a great daily driver. I drive a lot and was comfortable and safe the entire time. Myself, and passengers, were always comfortable on long road trips. This also had amazing technology features, and was an overall fun car to drive!
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
Very nice car for price
by Joseph from Nacogdoches, TX
December 29, 2018
This car is a nice driver, it has several features found in luxury cars. Comfortable and roomy for its size. It has a nice entertainment setup with backup camera.
I recently leased a new car with salesman Dave Bonomo - our 2nd purchase from Dave within a 5 year period. I would describe the service we received at Watertown Honda as "friendly, knowledgeable, flexible and professional". Dave is great to work with and he, along with Jason Gunn and Paul Marino, provided us with another overall positive experience.
Great Car for Me
by weadpatch from Columbus, Ohio
November 21, 2018
I have no real complaints about this car. I handes well, great acceleration and a comfortable ride. There is plenty of room for me inside to fit my bike or golf clubs.
My only complaints is the need for high test gas and the backup camera makes no sound when an object is directly behind you only on side objects moving toward you.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
Bought mine used with less than 7,000 miles on it
by imposter222 from Sunnyvale, CA
December 19, 2018
I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.
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