Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
Safe, strong, well made.
by CarGirl from Dallas
December 30, 2018
This car would be ideal for a young family starting out. Safe, strongly made. Reliable in various weather conditions. Smooth ride. Good value for the money.
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Perfect mix of luxury and performance
by Shane from Springfield MO
July 13, 2018
Bought the vehicle and immediately went on a 1600 mile trip. I couldn't have been happier with the performance and comfort. I would highly recommend this vehicle.
Not only did they go above and beyond in all measures to make sure I was satisfied with the car, but you can tell they actually care about you and aren???t just trying to make the sale! I would highly recommend this dealership to anyone/everyone! Great sales managers too!
Best of the premium SUV
by Sigma 7 from Dallas area
December 24, 2018
This SUV is the best value for the money, high quality, very reliable, comfortable, reasonable gas mileage, good looking, good navigation device, good resale value, good interior features and lots of loading room.
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
Kyle Vavra is an excellent Service Consultant! He communicated the conditions of my car, and clearly spoke of, and even showed me the parts needed, as well as discussed labor required to make repairs. He prioritized the repairs so I could work within my budget to get them done.
by PaulC from Reading, Pa
December 14, 2018
This car is my first (and most likely, only) 'luxury' car purchase.
I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.
These guys are SUPER STARS! Wont go anywhere else!
by Cathy Howse from Denver, CO
November 2, 2018
This is my 4th car purchase in 20 years from Mile High Honda. The staff has changed but the incredible service they offer has not. I use Mile High Honda to service my vehicles as well. The staff is always very kind and courteous, showing a "yes we can" attitude. Wont use anyone else EVER!
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
MARK JARVIS AND SAM BOTH DO A WONDERFUL ON MY 1992 HONDA ACCORD WHICH I BOUGHT FROM MILE HI, YOU SERVICE IS WONDERFUL. MARK HAS BEEN THE BEST SERVICE REP I COULD ASK FOR AND SAM IS SO GREAT FIXING EVERYTHING ON MY CAR, WHICH IS NOT EASY SINCE THIS IS A 1992 HONDA.....LOVE THEM BOTH!
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
I highly recommend Mark Jarvis & the team at Mile High Acura! They will have my business for the foreseeable future! They make certain they understand your concerns, they address those concerns and they check everything before recommending service! The best car and by far the best dealership/service department.
The best car I have ever owned it
by Eyoel from LANHAM md
December 5, 2018
This car had fill all my needs, I will recommend anyone who is willing to buy a car with the future. I made a right choice for this car.
Just leased my 4th Acura from Mile High.
Always great service and professionalism. Special shout out to my Sales Rep, Matthew Heintz who has been there with me for all 4:)
Bought mine used with less than 7,000 miles on it
by imposter222 from Sunnyvale, CA
December 19, 2018
I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.
Extremely pleased with the recent purchase from Tom at ADI Autosport for my wife. I have bought cars from Tom and his team for years, and have had nothing but exceptional experience and support. Tom, Rob, and the team are very professional, personable, and respectful, which makes the buying process more enjoyable. Not only did I get a great BMW 750i xDrive for my wife, but Tom performed the process remotely from Denver to Henderson, NV along with shipping the vehicle. Can't say enough about Tom and the team!
Affordable and reliable luxury in an SUV
by Scott in Maine from Auburn
December 19, 2018
Able to hold up to 7 passengers, the MDX offers quiet luxury and reliable performance. It had all the accouterments one could ask for, and provided a steady and solid ride. Repairs were minimal - and reasonable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great car with all the bells & whistles
by Acurabuff from Minneapolis, Minnesota
November 12, 2018
Great car all around and the SH-AWD. Is great! I also got the tech package with the great stereo also a must. I had silver, grey metallic and black in my Acura’s lately!
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
by Nat from South Brunswick
December 8, 2018
This car meets all my needs. I’m driving MDX for 10 years now and never disappointed by the quality and handling. This is definitely great car for the family.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Practical yet stylish
by Andrew G. from Salt Lake City, UT
December 17, 2018
We absolutely love this car! It is the sport wagon version of the TSX and it has great performance as well as super spacious for being a sport car. We love the style of the outside and the inside is very sleek and comfortable. It has lots of ports for different options for listening to music or connecting a device all hidden from the initia view but still easy to find and manage. We are very pleased and happy with our purchase.
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