A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene
If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again!
Nice vehicle*. Quick process. Mr. Quaintance greeted me with a (real) smile & took time to answer questions, also to explained things in simple (non-salemans') terms ! The original Battery failed, however, it was quickly and cordially replaced. The Finance dept., staff was cordial & polite, however, more intricate "details" of the contract could be explained more thoroughly. In spite of the few minor "quirks", I would recommended this dealership to others.
Prior to went I walked onto the Hyman Brothers lot, I had never been there. Immediately I was met with kindness and top notch customer service. Dre' Thomas, my sales consultant, listened to all of my wants and needs when it came to buying a used vehicle. He did not try to sell me on something I did not want or need. I wish all vehicle sales consultants were like him. Once I discovered the vehicle I wanted, Wayne, finance manager, was just as kind and professional as Dre'. They worked hard and advocated for me during the finance process. When it is time to buy another car I will definitely be stopping into Hyman Brothers West Broad first. Thank you!
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I took my daughter there to buy her a car and there were very good quality cars to choose from. All of the salespersons were highly professional. No complaints at all from me. A+ rating. See Hayden when you go, an outstanding young man!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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