Used cars for sale near Alcoa, TN

Will at Grayson always takes good care of me being a woman some of the other places you feel like they take advantage never felt this way with Will and staff treat me like family I love my car and I want to feel like the people working on it as well take good care of it

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

They did a great job and got my service done faster than expected. The service team exceeded my expectations. I am coming from a ford and none of the local dealerships were ever on time or ready for me at my appointment time. Toyota of Knoxville will be doing all of my service work.

Good car good buying process just wobbles a little at around 70-80 mph while on highway. Might just be a small alignment with only my car may not be a consistent problem.

We had a wonderful first time experience purchasing our new Subaru Ascent. We had the help of Jay Kadlec who was friendly and professional from the start! He was never “pushy” which made it very easy to work with him. We are incredibly satisfied with our new car and will definitely reach out to Jay for any future needs.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

Honestly, you guys are great to work with. If I?m back in the area and have a problem, you will be where I come for service.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

This is a solid comfortable car nearing luxury status. My only concern is the infotainment system freezing at times and ignition loses connection with the FOB every once in awhile.

Did a recall part …. checked everything else with car and fixed and updated everything…… liked it …. made friends with another Steve 😊

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

Steve Matz was ***** from his greeting to my leaving the service area in my serviced car. As always the service AND Steve's expertise proved invaluable to my receiving prompt attention with excellent service work completed in a timely manner.

3 main qualities I look for when shopping for a car are good mpg, plenty of space, and a bit of get up n go power. I feel like I easily got everything I wanted and as a bonus also ended up with a great looking car as well as reliable. You can easily achieve low 40’s mpg on the highway with the 1.5L motor. That’s even better than my wife’s hybrid suv. My one and only minor complaint is that I feel like the wheels are a bit too big. Maybe I’m just acting like an old man, even at 42 years old LoL but I prefer rims a bit smaller but with meatier tires. Unfortunately Honda didn’t make very many of the LX models which come with 17” rims instead of the 19’s like my Sport has. So you do feel bumps in the road pretty good with those low profile tires.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Great customer service and very professional. Wait time was minimal and I was updated frequently on status or service I had scheduled. Highly recommend Toyota Knoxville

Purchased a 2020 Acura MDX in August 2024. Very reliable, luxury, decent on gas that has a nice V6 engine. I like the 2 screen display, the on and off button for the radio is fairly cheap. Love the LED front lights! So far so good!

The service department goes above and beyond to help keep your vehicle in top running condition! The sales team do not pressure you, they will work with you to get you the best deal they can!

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Great experience! Both Chuck in sales and Brent in finance helped me get a great deal done quickly and efficiently. Both were very friendly and helpful. Highly recommend this dealership.

I am plannning on purchasing this particular 2026 Ford Mustang Dark Horse and having it sent to Shelby American to be remodeled iinto a Ford Mustang Shelby GT350 TA specific.

Our salesman was awesome and the dealership is also. Great people to do business with!!!

I was the original owner of this car and it was an amazing vehicle. Was my favorite vehicle I have ever had! My needs changed so I moved onto something different. This car was very loved and very much taken care of and whoever buys this, is getting one heck of a vehicle!

Jay Kadlek did a great job getting me the car I wanted. He was a pleasure

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Bought aBMW 5 series in less than 30 minutes. Every one worked well with the sale. Slavik was the best salesman I ever worked with in the 80 some odd cars I have bought

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

This last Friday I went to Rick McGill Toyota to look at buying a used 2004 Ford F150 that I had talked to Siera about. I drove the truck and looked it over and decided to buy even though it had a check engine light on. On Saturday morning I had the computer checked and the reason for the light was a timing issue with the fix being timing chains replacement or engine replacement. I don't believe anyone at the dealership knew for sure because it had just recently been traded in. So, I went straight back to the dealership, even though I had made the deal on Friday along with all the paperwork....the truck was mine. I asked to talk to someone in charge and Rick McGill came over and talked to me. He was very concerned that the situation even happend and wanted to help. He kept the truck and gave me a loaner for the weekend. They called me on Monday afternoon and said they would not be able to sell me that truck and wanted me to come back and talk to them about a different truck and gave me a 2010 Ford f150 4wd....a truck that was 6 years newer than the one I brought back. To make a long story short, I made several friends over the last 6 days. Have a super honest dealship that I will return to in years to come and left there this afternoon feeling great.. If you don't give Rick McGill a shot, you are doing a disservice to yourself and your car buying expierence. I now own the 2010 F150 and my payment only went up by 29.00. I am writing this in the best mood I have ever been in when I have had to deal with a car dealership. Do yourself a favor.....go see John Bushmann....my salesperson and get the highest level of respect from a dealership that has shown that they really care. From OWNER, to FINANCE MANAGER. to SALESMAN. these folks know how to treat their customers.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Service was thorough and first class. Steven was really good to work with and very informative with our MDX.

My husband and I had the best experience at Grayson BMW. Our salesperson, Aaron Walker was exceptional. He put us at ease and was very knowledgeable about the vehicle we were interested in. He was very friendly and accommodating. Best of all he worked very hard to get us the best deal possible! I highly recommend him as a salesperson!

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Went out to look around at used inventories. Visited 2 dealerships to look. Long story short, we drove out proud owners of a '24 Venza under 25K miles. George made it all very easy. Test drove several cars. Who would have thought we'd go home with a terrific hybrid. purchase. Joe & Christina

I bought my outback new in March 2018. After putting about 85,000 miles on it the only thing I had ever replaced for windshield tires and battery. The battery seems to go out most often every 30,000 miles or two years at about 85,000 miles we had an oil pan leak that was small but we had it repaired since it was covered under extended warranty. I’ve also had water leak into the drivers door, electronics and shorted out my driver‘s window. The Travers side seat bolster of leather, has also ripped and torn quite badly. However, I have not done a very good job at keeping it up overall it’s been a very good vehicle. Written April 5th 2026.

Jay Kadlec was a great salesman in helping me get a Subaru Forester at a good price. Very responsive and down to earth. Not at all your typical car salesman. I felt very comfortable with him and the way the dealership is run.

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

Shane was a rare treasure. Professional,tough under pressure.Seems like an overall food guy.

I had a 2014 Autobiography Firenz red with black and pimento interior. Absolutely loved the car, 150k and the only issue was the rear differential%. Pricy to fix but well worth it and any car with this many miles would expect similar repair. Have a 2019 supercharged with in Byron Blue metallic and tan and black interior, ordered with many of the Autobiography features, not one problem with regular maintenance. Will definitely purchase an EV version next. Absolutely the best car series I have owned, previous Mercedes, BMW and Jaguar. Not easy on the pocketbook, but if you don’t mind the extra expense, well worth every penny!