Used GMC for sale in Alcoa, TN

I can always count on Rice to treat me well. They are very conscientious when working with me. The one thing I would like to see improvement upon is looking over the cleanliness of the vehicle after they've serviced/repaired it.

handles and drives great, the electronics don't always work, mirrors don't always work, spray with wd 40, check engine light, EVAP culprit, auto nation has no luck with this, will drive it till the warrenty expires and its back to ford for me

I have never been to a better dealership in my life. The sales and service is incredible. They are honest which is rare in todays world!

This car is the perfect size for our family of 4 and can accommodate 2 additional passengers if needed. Love all of the safety options and AWD. Had to park an Enclave at an angle to fit our smaller garage so this length is perfect. No issues and gets 20+mpg city 28 hwy.

We like the Acadia. It has performed well with only a few items that needed repairing. Blower fan behind the glove box. A/C refrigerant leak. Transmission shift to D from R hesitation. Wish we had opted for the AWD but the FWD has been adequate. Good styling and comfortable. Just like a lot of newer car designs, too much plastic in the engine bay. I do all my own maintenance/repairs and this SUV is not too difficult work on.

Marshall Meyers was my salesman. I started out looking at a Denali SUV and drove one with the Duramax Diesel. I was impressed how it handled and that it did not seem like a diesel. I decided it was too high off the ground for my handicapped daughter and 96 year old mother to access without steps. I was tempted to get a Cadillac XT6, or Escalade because my late wife and I had been driving and loving our Cadillacs - hers a 2011 DTS (a really nice sedan) and mine a 2009 SRX (a great SUV needing a little more rear seat room and accessibility). Well I didn't know the XT6 was much higher off the ground until I went and looked closely with my measuring tape (about the same as the Buick Enclave) which has an intruding left floorboard (particularly annoying to me). Meanwhile, I placed Marshall on hold. He was understanding of my desires. I decided buying the large Escalade was out of the question (although the 2021 is a beautiful beast) because I have an aversion to buying a vehicle costing 3 times the first nice house we owned. So, I decided to look at what I could use more for vacation trips and and still have good hauling and boat towing capability. I decided to order the possibly last vehicle that I will own - a GMC Sierra Denali. I have found my old hot tub steps match up perfectly with the slide out running board allowing both my handicapped daughter and my mother to get in the cab. I'm still keeping the DTS for easier in town trips. Marshall ordered an folding hard surface tonneau cover and I recently had that installed by the service department. I especially appreciate Marshall taking the time to let me make up my mind. He showed me all the features that he could think of when I picked the vehicle up. It was exactly what I ordered and in the color I wanted. Since then I have asked him other questions which he quickly answers. So, far I'm loving my pickup and the service.

Wonderful customer experience would highly recommend

Plenty of cargo space with third seat which folds down. Performed well and was comfortable. Also, there is enough room for six adults when you need it.

They provided excellent service. I would use their service in the future if I need a news vehicle.

It’s roomy, and drives good too! I do not like the fact that it cuts off when you stop it every time! But I’m trying to get used to it! My first GMC, Thank you for y’all’s help!

Shanon is the go to guy to purchase a vehicle. He went above and beyond to make my purchase smooth.

I am so happy with my car!! It is everything I wanted and am so blessed to be able to enjoy it. I'm so thankful for MSA for making this purchase a reality for me and look forward to a long, happy relationship!

Eddie made the purchasing process very simple. I was very pleased with his customer service and integrity.

I really enjoy the Terrain. Traded in our beloved Mercedes R350. It was dream to driving on the highway. Our list for new vehicle was easy to get in and out without climbing up or down. No leather seats, hate leather seats, panoramic roof, engine power, get up and go, some luxurious in the vehicle, an easy info console. Before we took a test drive, we did our following tests. How easy to get in and out of the vehicles, leg space (our son is 6'4"). Only wanted two row seating, comfort seating. We checked all other makes. Spend awhile day going from different Dealerships of different makes and models. Didn't want to speak to car salesman, just let us do our preliminary test, on different makes and models. Then we look at the warranties. Finally took take a test drive. Was blown away at the get up and go of the Terrain, pleasantly surprised at the safety features and options it comes with. After almost a month, trips outside the city to the mountains and back. We are really happy with the purchase of the Terrain. Seven years warranty bumper to bumper, ten years on the powertrain. The true fuel economy really surprised me, it doesn't bother me that I have use 91 fuel because of the 2 liter engine. Had to use it on the Mercedes so no change there.

Courteous transaction, friendly staff. Great experience!

This vehicle has the performance and ruggedness for off road adventures and all the creature comforts of a 3rd row SUV for city or long distance driving. The technology, accoutrements, reliability and accessories like the unique towing package, sound system, and safety features makes me a proud owner to drive this beautiful and sporty vehicle.

I absolutely love my vehicle. It is reliable and comfortable. I recommend this vehicle to anyone that wants an SUV and is looking for a change.

I purchased a new 2019 SLT with the X1 package. It has the Red Quartz Tintcoat paint. I usually never leave reviews, but honestly this is the most comfortable, nicest loking truck I've owned , and I've ownwd alot of them. The only issues I've had was the brake software was flawed, took it to the dealer on recall and they installed a new software patch, Other then that I love the styling, performance and the interior is very nice. No regrets

My salesman was todd bernstein, he was very responsive to my questions and honest. The car was just as described and dealership went above and beyond to make us a great deal. Highly recommend!!

Read many reviews and researched this vehicle and that helped me decide on this vehicle. Traded in a older suburban for this updated Yukon. Look forward to driving it.

These people strive each and every time to take care of their customers. I would not hesitate to recommend them for all car needs. Thanks again.

I purchased this car used about 2 years ago. It drives well and feels very stable. If that makes sense. On this 9 year old car I average 21 miles to the gallon according to the onboard computer. The interior is spacious and looks great. No rattles, no issues at all.

Will at Grayson always takes good care of me being a woman some of the other places you feel like they take advantage never felt this way with Will and staff treat me like family I love my car and I want to feel like the people working on it as well take good care of it

Everything I want in a vehicle. I love the interior and the slick look of the overall vehicle itself. Oh can’t forget about all the different options Available on this truck. It has so much to offer!

No negotiations. Find your car on the lot. Sales rep was excellent and knowledgeable. The pick up and paperwork was simple and well organized. They appreciated my business. I would definitely buy from them again.

Love the hatchback, lots of room. Love the ease of the controls in overall heat and air , the controls of the entire stereo and phone system.

In Feb I was searching for a Used SUV for 1 of my sons who had just moved to Colorado. I located a good candidate up in Knoxville, called to Confirm vehicle's availability & headed up on a road trip. Truck was JUST as advertised: had Low mileage...was in Excellent condition...had a STRONG Carfax. Kenneth was my Salesman...he was friendly, up-front & Honest. Greg, the Sales Mgr was equally gifted. They allowed me to take the vehicle to a nearby Dealership for an unbiased pre-purchase Inspection. The truck passed with Flying Colors! I BOUGHT the vehicle & immediately headed West to deliver it to my son. Thank You Hilltop for a Wonderful Buying Experience from first phone contact to delivery. Now...3 months later, I have just returned from a "visit" out to Colorado. My son is STILL raving about the vehicle! Thank You AGAIN guys...It's Definitely time for a review!

This vehicle is exactly what my family of 7 was in need of. The great price sealed the deal. We couldn't be more satisfied with this purchase

I walked in and was immediately greeted by Kenny Buckner. I explained to him I was looking to see what I could finance before even thinking about a vehicle purchase. Unlike other Dealerships, I was treated extremely well. Lonnie Stooksbury (the Finance Manager) immediately took the time to get my financials in order and was quick about it. I could afford way more than I thought. Overall the people here are amazing. I will be a repeat customer and I recommend you come if you haven't. Here at Fox I was treated like an individual and not a target. I can't thank these guys enough!

Great Vehicle for new family. Rides smooth & comfortable seats. Very roomy in the car as a whole. Plenty of storage Space for groceries & the daily stuff like baby accessories strollers. Bags etc.

The Yukon checked all of my needs, I have plenty of room for my children and my Great Danes. I enjoy driving the Yukon and how it handles, overall love this vehicle!

This is my first suv and I was overwhelmed with the style and performance. I have been purchasing General Motor vehicles for a long time. GMC terrain sle is a outstanding investment. I'm enjoying my retirement and my new GMC 👶