I purchased a pre-owned vehicle with Manny and had a great experience. He was patient with my million questions and made the experience seem stress free. I went to multiple dealers while looking for a vehicle and can honestly say orlando mini provided the best customer service.
by Yesica bengoechea and husband from Ormond beach, fl
July 22, 2015
We went two times since we bought our Mini Cooper. We were received by Adante Cameron both times. After that we always ask for his outstanding customer service. The service was efficient and quicker than average. The second time our appointment was by lunch time, There wasn't a very close place to eat and when we asked Adante for a taxi, he offered to take us to a restaurant that was nearby. Not very common these days !!! He doesn't only knows his job really well, also take care of his customers questions and necessities . Simply excellent ! We really recommend this dealer !
I love my Mini, so I want to make sure it gets the best service. When I dropped it off at Orlando Mini, I was greeted by Adante Cameron. I needed to get to work and was happy that he was quick with setting me up. My appointment was for 9 am, but I dropped my car off at 7:30 am. I was surprised to receive a text from Adante at 9:15 am stating my car was ready! It was so nice to just get a text. It allowed my to know my car was ready, while I was in a meeting at work. When I picked up my car, again I was greeted by Adante. His customer service was excellent and I received my car in mint condition! Thank you, Adante for taking such great care of my Mini! I would definitely recommend Orlando Mini!
I bought my Mini new in 2013. I have loved every minute of ownership. My visits to Orlando Mini have been pleasant. My recent service visit was no exception. Adante, my service rep is professional, empathetic, and knowledgable. Anthony has been my mechanic and is skilled, knowledgable, and efficient. The work was done quickly and accurately, and I was kept informed the whole time. I cannot recommend the Service enough!
excellent care and treatment, Had to have car towed and mini emergency was fast and all very friendly. My only problem was they should have siggested to go with the tow truck for had to take a limo down to get car back
Went out of their way to make sure I wasn't left stranded, and worked around my busy work schedule. They got me into a loaner vehicle without any prompt from myself.
Greatly appreciated and highly recommend.
My sales associate Mr. Ryan Oliveira was exceptional, friendly, respectful, and fun to work with. The staff was friendly and accommodating. They are not pushy and give you space to feel secure about your intention. Mr. Ryan Oliveira is a definite asset to Volvo of Winter Park.
Exceptional service from start to finish. We made an online inquiry about a 2018 Forester and was contacted by Nick Clough who was very knowledgeable, professional and courteous. We explained to Nick exactly what we were looking for in regards to vehicle and price point. Nick went to work and found us the perfect car. When we came to the dealership for our test drive we were greeted at the door as if we were a returning customer. We were not bombarded with pushy sales people but were asked who our appointment salesperson was. It was a class act all the way around. Completing the financing was as simple as signing a few documents. Nick took care of most of the detail work before we ever came in. This was a nice touch and made our experience much more pleasurable. I would wholeheartedly recommend this dealership and Nick Clough for all of your Subaru needs.
I’ll definately be back for my next new vehicle!
I am pleasantly surprised at how the car buying process has changed over the years. It's a much less painful process. Sure, it still takes hours, but it feels more like a buyer's market than the high pressure sales tactics of the past. Both sales and finance were friendly and easy to work with. I also like the fact they have Mike the "Tech Guy" go over all the bells and whistles.
Bought my car last week and made an appt with mike to go through everything about the car with me. He is amazing. Took me through every detail and helped me set every up correctly. Everyone is so nice and helpful!!
My Salesperson, Kendra, could not have been more Courteous or Professional!! She is a great asset to the Dealearship!! She answered all of my questions promptly and accurately. I would definitely shop this dealership again and buy from Kendra!!
I recently bought a used Expedition. Our sales Experience was beyond what we expected. I could not be happier with this purchase and dealership as a whole. Their service department, which services all makes and models of vehicles is one of the best around. I've always taken my previous vehicles there for service and will continue to do so with our new one. Overall it was a great experience. John Troutman, our salesman went above and beyond as well as our service advisor Christie. Thank you.
We are the type of customer that keeps their vehicle for many years. We were very reluctant to step foot on a car lot and begin the process. Greg Cozart came to our rescue. He was very professional as he worked with us. He certainly helped us make a great purchase. We are extremely pleased with our beautiful 2017 Lincoln MKZ. We highly recommend Greg Cozart .
5. Stars. Treated professional , friendly, we couldn't have been treated better. Which is why we bought the car.
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