Audi A3 for Sale in Frederick, MD

Jim is very personable and makes the transaction goes smoothly. This is the best car buying experience. No haggle! Would buy here again. Very, very EASY!

Trade-In process was not what we expected. It wasn’t transparent about what they were doing, and when we ran out to the car to get our insurance card they advised us they drove the car around the lot and had moved it. Not an issue, just would’ve been nice to know they were going to take our car for a drive. Trade in value offered was lower than KBB value for trade in. That was a bit of a joke, however, it’s to be expected these days. Still not enjoyable. We came to look at a brand new 2019 4Runner trd pro. We were given the opportunity to take it for a drive in the lot to keep the miles low. Due to the new shocks on this year, it made it harder to really understand if it was worth opting for the more expensive 2019 or getting a 2018. This experience could be better considering the Fox shocks package on the new. The all weather mats inside were for a Lexus, not a 4Runner or a trd pro. The manager seemed to scoff a bit when I asked if they could get us the 4Runner all weather mats that belong with the package, considering it was an extra $100+ upgrade added to the price. I was told some story about how they’re made in the same factory as the Lexus, blah blah blah and had to really persist that if I was going to pay the upgrade charge on MSRP, I wanted the official mats for my make/model, not a Lexus. Finally got them thanks to our salesman continuing to ask for us. The buying process was pretty straight forward, it just took forever and could have been streamlined to be far more efficient for the buyer, and the staff. Our salesman was very nice and was very accommodating of our 9month old who was not approving of our intentions to be at a dealership instead of his play area. :) Due to the weekend hours, I was not able to call my credit union for finance. I opted to sign what they offered with the expectation that I had a week to gain my own financing or default to their offer. This was a nice option and would have allowed me to contact my credit union Monday. However, once in the finance office we were told it only saved a couple hundred dollars in interest, so no sense trying to get our own financing and taking a week to close. So the added pressure of closing then vs in a week was an obvious one. It did make me feel a little under valued as a paying customer to know my perception of saving a few hundred vs his perception of a few hundred was no where near the same. Typical finance guy, but could leave some room for improvement there. We did really like the add on options for maintenance, warranty, etc and thought it was a nice added value for the purchase we were making. Upon purchase, our salesman offered to take pictures for us next to our nice brand new 4Runner with 5 miles! It was very nice that he stayed late until we completed finance steps and walked us out to the car. A few weeks later we called up our salesman since we were in the area and he ran our 4Runner through a free quick car wash and tire shine. That was a nice perk and really showed customer service above and beyond.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

I bought a Q5 from Ken and he made the process very easy. I would recommend this dealership & more specifically Ken when purchasing a new vehicle!

My experience was outstanding. Everyone involved in the transaction was professional, knowledgeable, and friendly. I was impressed with the attention to detail and the no pressure attitude of the sales and fiance team. They really had my best interests as the priority, a rarity in the auto buying process in my opinion. Great experience all around and I'll be back in the future for sure. OB

I have used them for service only because they are conveniently located. Years back, when the manager was different, I did not care to empty the car. My parking change, not much, about $4 was stolen. The quarters were in the cup holder under a bottle of water, so the technician must have been looking for it. When I complained, the manager was apologetic but said they cannot do anything about it. That, of course, is not true. They must have had records of who handled my car. Their telephone service sucks, Nobody ever picks up. But, Max Aaron is great. Immensely helpful and polite, if you are lucky enough to get to him over the phone. He is also very knowledgeable and helped me solve minor problems over the phone. I was shopping recently for a new Audi so I stopped by. When I walked in the showroom, the salespeople were doing desk work. I was air for them, probably because I did not look rich enough to be a serious customer. Did I mention that I was shopping for my third Audi? I approached one of the salesmen and asked for a brochure. I was assured that Audi no longer issues printed version. Everything is on the Internet. I got a beautiful brochure at another dealership. You can guess where I bought my new Audi.

I flew in from Michigan to buy an Audi. Joe was extremely attentive and accommodating from the get go. He listened to everything I mentioned to him and eased my mind of concerns I had since I was coming from out of state. He took the time to answer every question that I had and helped me without hesitation every time I needed something. I would rate my experience with him 6 stars out of 5 if I could

Superb, efficient, friendly visit. Have never been disappointed by the team.

My wife had heard good things about Lindsay VW of Dulles from her colleagues; so, when it came time to purchase a new family car, we decided to give it a try. We could not have made a better choice. Our experience was actually pleasurable, a first in a long line of car purchases over the past 25 years. When we walked in the door, we were met by a very courteous and, as soon proven, professional and knowledgeable salesman, Mr. Simon Chu. I would/will recommend Mr. Chu to anyone as he was my ideal salesman in every respect - immediately offered coffee!; not pushy, able to read customer's actions and body language, truly friendly, etc. The decision to go through with a purchase was easy as Mr. Chu was able to quickly identify the vehicle we wanted, and the price was as good as you could get from anyone. So, Mr. Chu passed us on to the Finance Manager, Mr. David Kim, who very surprisingly turned out to be exactly like Mr. Chu - courteous, professional, friendly, and competent. Needless to say, the experience continued to be pleasant all the way to the end when we drove out of the Lindsay garage in our new VW Atlas. I do not think I can express well enough my pleasure with this latest car-buying experience but hope that any reader will at least get the impression that it was extremely positive all-around. Bottom Line: I recommend Lindsay VW of Dulles to anyone looking for a quality vehicle at a quality price because the service one will likely receive is top-notch. To that person: ask for Simon and David, and I guarantee your experience will be perfect.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchase my vehicle. 5 Star Dealership, very clean and love the music always!

This was the second time I've visited to inquire about a car. The first time I felt very pressured despite saying I had no time frame or pressure myself to purchase a car. This second time, primarily for a test drive and to have my wife try out aspects of the car, the sales person was calm, did not pressure us whatsoever, answered all questions, and generally earned his commission as we ultimately bought a car. My only quibble is it would have been nice to be reminded of certain documents we needed to bring with us the next day for the actual purchase paperwork to go smoothly.

Professionalism at this dealership is stellar and superior at best The.General Manger, Larry, and his team strive to keep customers captivated with the Audi experience.

I was given the appointment time I requested and taken as soon as I arrived. Suggestions were made as to services I might consider along with their prices but there was absolutely no pressure to agree to them.

The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!

Excellent vehicles and a great sales staff. Buying a car from Ourisman is like buying a car from a good friend instead of a pushy sales person. Joe is super knowledgeable and spent alot of extra time with me to ensure I was happy with my purchase. I would buy from them again in a heart beat.