Audi A3 for Sale in Los Angeles, CA

I came in, dropped my car off and got a loaner vehicle within 5 minutes. The issue with my car was fixed in a few days and feels like new at a very fair price. Awesome, prompt and friendly service!

Thank you for making the purchase a great experience, Tina was kind and courteous and make you feel important, i m pleased by her service. Thank you. Also Fay on the finances, very professional and knowledgeable. She made sure I was satisfied of the all experience and made sure I was covered by the important warranty for the car. Thank you!

There is a reason BH Audi is the #1 volume dealership. Great service from Christie in expediting our sales experience considering we had little time to get things done. Many thanks to Juan Maldonado, Sales Manager for helping us with our lease. BH Audi is a class operation the follow up and service is excellent.

Reza was great and extremely nice. He kept me very updated on the status of my service and made sure my car was ready in time for my out of town trip

Great facility they have off the 10 freeway. They have 55 Service Bays... Not as convenient as the dealership, but they give you a loaner Audi which I loved. I have had some bad service advisors (one who is still employed by them - stay away from Reza) in the past but Carlos was VERY GOOD.

From the moment I walked in, one could not be nicer than the next. Buying a care was done with such consideration for my needs and budget. The follow-up to ensure I knew the features was impectable.

I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, kchieng@dtlamotors.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me. My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive. Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi. Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains. All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!

We just bought an Audi Q3 from Audi downtown LA. Our salesman Taylor Ngo and his supervisor Kit Chieng were very knowledgeable, patient and helpful. This was by far the most pleasant experience we have had a car dealership. I would definitely go back and recommend Audi Downtown LA!

I'm from Vegas but the Audi prices here are outrageous. I found Audi of Downtown LA online. Great prices and customer service. Kit Chieng ( kchieng@dtlamotors.com ) was very helpful.

Freddy really keeps you in the loop without you having to do the leg work to find out the status of your vehicle.

I have been buying and having serviced my Audis at Audi Downtown LA for the last 25 years. Valentine Rautescu has been my Service Representative all this time and has given me superior repair service. I trust his judgement and feel that he is always looking out for my best interest and has represented Downtown Audi in the most professional way. In a world of anonoymous computer buying where the dealer is just a number, Audi of Downtown LA stands out with superior professional service provided by their technical team and Service Representatives like Valentine Rautescu.

Always a pleasure to visit Downtown Audi. Preston is great and easy to talk to... My kids like him too. Keep up the good work Preston!!!!

Joe, one of the service managers, has been super helpful to me during my past few visits. I had my car serviced, and a few weeks later, there was an issue with a potential oil leak. I was in the area, and even though it was past working hours, he told me to bring my car in so that he could check it out. He and his team was able to diagnose the issue and fix the problem without charging me. This is truly great service. Audi should be thankful to have a manager like him.

My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.

Angel was able to help me locate my tire insurance policy. My tire was replaced and all of my other service requests were taken care of very quickly.

After searching for a certified Audi all over So- Cal, I came across Audi of Santa Monica. It took just a few clicks to get to know the car I was interested in, via- email. Selena is your go to internet sales manager, she was friendly and forward. I scheduled a test drive and liked the car.

ZAREH PLOOZIAN made my buying experience quick, and easy. He kept in contact with me all throughout the shopping experience, including keeping in touch after my purchase. Zareh is very friendly and extremely knowledgeable on all of the cars and what the dealership has to offer. I recommend Zareh to everyone I know!!

Visited a couple of Audi dealers in the area. Santa Monica Audi had the most professional, knowledgeable, and friendly staff. Highly recommend going to their dealership!

Great experience. Good customer service. Professional. They worked very hard to get me the best financing available! Thank you Billion Auto Group

My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.