So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Just bought a 2006 Nissan 350Z from La Habra Motors.
Spoke with Jimmy & Hazeem. They were both exceptionally friendly and helpful. I got a good deal on my car and am very satisfied. Would definitely recommend checking them out if you're in the market for a car
Awesome car buying experience!! Ethan is the best!
by Grace from Tustin, CA
October 19, 2017
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
The vehicle I purchased has super good quality, and the staff there are really really nice with great service, specially thankful to David, he is a great and decent guy with great customer service. The best vehicle purchased experience ever! Thank you all! I will be back again and of course I will highly recommend this auto group to my friends!
The entire staff was extremely helpful and made great efforts to ensure my experience was top of the line. Everyone represented Audi well and made sure to enhance the feeling and luxury of not only the vehicle, but the brand. Everything from the presentation to my treatment was in a grand scale. I had filled out a credit application early in the morning before the shop was even opened and within minutes Johnny Azoulay, the sales manger, and Brian Sarabia contacted me. The entire staff knew I was on limited time and did everything possible to expedite my purchase and trade in; by the time I got to the dealership, everything was prepared. Jeremy Bullock was in front of the dealership waiting for me to greet me, which was a nice surprise. He and Johnny made sure I was well taken care of throughout my time waiting. Everyone treated me with open arms and communicated every detail. They met every expectation and went above and beyond, in my opinion. Pablo was very helpful and ensured I understood everything about my contract. Throughout my visit, every person that was working with me ensured I was confortable and checked if I needed anything whatsoever. They were cognizant of my time restraint so made sure to update me on where everythig was during the process. I was able to purchase the car I wanted within an hour on a really busy day. I would return for another future purchase hair because of these guys!!!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Clean Location, Excellent Service, Good Deals= : )
by G. Taylor from Lancaster, Ca
August 7, 2018
The facility is Very Clean. Which is important as a buyer. They have a very clean Office. They employees dress to impress. "Chris Ramirez" is a excellent sales men. The Customer Service is what you look for at a dealership. They have some really good Deals. The Management is very helpful. They are very lenient to your standards. I am certainly happy with my Purchase. For now these are my thoughts. As a new buyer, I will be shure to write a update on my overall experience. I drove all the way from Lancaster, Ca. It was worth s risk but It was well worth the drive. I would recommend friends and family to check out there inventory onsite or online. You are able to get pre approved before hand or just take care of everything on site. Good luck to everyone out there. I hope you find what you are looking for. I will write another review once I get more overall driving experience with my purchase. I will definitely update you. Good luck to all & Thank you LA Auto Exchange #2 in El Monte, Ca......
Thank you for the service of our car! We are very appreciative of the service received!
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