I was looking at a used car so after emailing them, I spoke with the sales person who told me a lot of people are interested so they needed to know right then if I wanted it or not. I had to bring my car in to see the trade in price immediately. After seeing my car, they offered a lot less then I wanted, so I said I'd get back to them that night. The manager said take your time. They emailed soon after and said it had been sold.
When I first got to the dealership Khalid the gentleman who I think owns the dealership, walked up to me and helped me out immediately. Within minutes I was taking my soon to be new car on a test drive. The guys were so nice and helpful. They had me out of there within a half hour. It was great. I would recommend this place to anyone.
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
What can I say, guys know their craft very well, and have a very good taste in cars, and are very helpful. I would definitely recommend this place to anyone who's looking for a great deals! 100% satisfaction!
Thanks a lot!!!!
Jason & Huey, what a great bunch of guys! Jason worked every avenue over 2 days not giving up until he was able to find me the best interest rate & financing for my pre owned 2018 Audi A4. it was a pleasure from the minute I walked in working with Huey and chatting with him, until I drove off in my new car. There was a point when I didn???t think I was going to get financing, but jason & Huey were a team and worked endlessly until it happened. I am so Thankful to Jason & Huey and their amazing team. I felt like a part of the family immediately, no stress or anxiety... I not only left with my dream car but I also left with new friends I highly recommend this dealership and These guys when looking for your next Audi! Thanks guys 😊
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
I recently purchased a pre-owned Audi from Town Audi. There was a miscommunication about some work that would be done before I picked up the car. Janet Feliciano, the general manager, gave me the benefit of the doubt and at her expense made sure I was 100 percent satisfied. You don't see that sort of thing so much these days and it really made a big difference to me, couldn't be happier with my experience
The overall experience of purchasing a new car at Town Audi was exceptionally pleasant and stress free. Starting with the sales rep and moving to the finance department, the staff was professional, friendly, and knowledgeable!
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
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