White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
I will always go with an Audi
by AudiGal from Chicago,IL
January 13, 2019
I have had this car for a few years now and have always enjoyed it. It is great to drive super gripy on the road and more reliable than old faithful. I bought her for safety and she has always made me feel good!
Great experience from beginning to end. Even Saturday pick up
Beautiful car with a comfortable ride
by Aqil from Columbus, OH
October 30, 2018
This is a beautiful car. It is my most favorite car I have owned far. It is a comfortable ride and holds a presence on the road. It is reliable and safe. I would stick to Audi’s in the future as well!!
Had driven 2 hours to a neighboring dealer under the pretense of buying a pristine 2015 Pathfinder. Got there and found I had been lied to regarding the condition. Called Nationwide and spoke to Bruce Bollino and told him exactly what I was looking for. He gave me an honest evaluation of a car on the lot that fit my description of what I was looking for. When we got to the dealership, there were no disappointments. Bruce was a breath of fresh air after dealing with the previous dealership down the road. He was honest, courteous, and helpful in every way. We traded in a Subaru Tribeca on the 2015 pathfinder and could not have been more pleased, both with Bruce and the deal itself. I would highly recommend Bruce to anyone looking for a good quality used vehicle and an honest salesman who still understands integrity and customer service.
Stylish with great fuel ecomony, great handling.
by CVJR from COLUMBIA MD
October 11, 2018
The 2017 A4 2.0L turbo AWD is great car for the money. Good sized 4 door sedan, easy to park, back seats fold down for additional utility. My mpg is 27-33 combined city/ highway. Excellent acceration and powerful brakes. All wheel drive when needed. I have 24,000 plus trouble free miles to date. I’m very satisfied with the combination of style, utility, features and performance. More for your money than a comparable BMW or Mercedes in my opinion.
I am a planner and I am very careful with large purchases so after doing extensive research on my next vehicle I called the dealership and got Dubois Kelly who informed me that the vehicle I was inquiring about was still in stock and I scheduled a time to view and test drive it. Dubois delivered platinum standard customer service! He was very welcoming to me and my Husband, he was knowledgeable of the vehicle and was very transparent of the purchase process and owning a luxury car. My new car had slight bumper damage prior to purchase and Audi fixed it the following week. It looked like it was never damaged! Jess Wildasin was excellent and was very accommodating. My only issue with the service experience was that if I was in there on a we owe then I should not have to spend my money to fill up a loner vehicle. With regard to the finance process, Cedric over promised and under delivered. The expectations of obtaining better financing terms were not transparent when financing was finalized. He then outsourced another manager for me to sign the sales agreement and skimmed the terms. I believe the other manager assumed that Cedric went over everything in depth prior to final signatures (which was not his fault he was great too by the way). The reason for the outsourcing was because he took another customer in the middle of my transaction. Mind you we were there at 2:30pm and did not leave until 7-7:30pm. Several days later I had some uneasiness with the finance portion and contacted Cedric. Thank goodness his Supervisor Will Nelson was available to bring clarity and transparency as Cedric continued to "double talk" me regarding the extended warranty that I purchased. After speaking with Mr. Nelson I was satisfied with the conversation. After Mr. Nelson assigned duties BACK to Cedric to complete, the updated warranty was not correct. He then updated the agreement and outsourced the task again to other people to ensure I signed it when I brought my car to be serviced. When it wasn't signed instead of inquiring with the people who he outsourced it to, he calls ME to ask me why didn't I find the person who has my paperwork to sign it! Why would it be my responsibility to ensure this was taken care of? As I type I still do not have an updated extended warranty agreement. So in conclusion, I enjoyed my Audi experience minus the finance process with Cedric.
I AM AN AUDI BRAND WARRIOR
by PHASTPHREDDIE from Woodland Hills
December 19, 2018
This car does what I bought it for, meets all of my needs and desires. The only problem I have with it is the the door height; (rail to roof) is too short for my liking.
We purchased a used Subaru and were treated like we were buying a 50k Audi. Great staff who made the whole car buying experience the most pleasant ever. We walked away satisfied with the value of my trade in and the purchase price of our vehicle. Highly recommend!
Blast to drive
by E77 from DES MOINES
January 7, 2019
Fun to drive, very responsive,outstanding handling, sharp design, voice controls and virtual cockpit are industry leading. Layout of controls on steering wheel very easy to use and laid out perfectly
I am amending my review regarding Priority One Audi. I stopped in there a,few days ago to see the service manager. I have to say that he was extremely concerned with my issue and took it upon himself to look further into it. I am very happy to say I was treated with care and concern. My issue was taken care of. I have total respect for not just the Service manager, but for the entire team at the service department. They totally are a great crew and will take care of your car. Thank you again . You All are amazing.
by jake61 from Plano, tx
December 27, 2018
This car is solidly built. It is fast, quick and agile fun to drive, reliable and safe. We recommend to all especially the Quattro which gives a great girl stability and rain and snowy conditions
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Great Bang for the Buck.
by Jonathan from Edinburg, Tx
November 27, 2018
I test drove the A4 a Mercedez Benz C class and a BMW iSeries. And the Audi was a cut above the rest. While each vehicle had its pros and cons the Audi A4 stands out as a total value thrill ride. A cut above the competition.
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Audi A4 both stylish & sporty
by Mgrace51 from Las flores
December 17, 2018
Love at first test drive❤️ The comfort, handling and spacious interior are ideal for my family, work and driving PCH with the sunroof open 😎
I recommended Bob Bell in Glen Burnie, the process to buy my car was easy and there was never pressure to buy additional warranties.. They fill my gas tank!!!
Wow. Where do I start.
by ifrt431 from Houston, TX
January 5, 2019
I've owned the 2010 Audi A4 Avant for all of a few days now.
From a performance perspective, it is like a Rear Wheel Drive Bias Wagon VW GTI with a nicer interior and a lot more room than a GTI. Handles great, engine is responsive if you shift your own gears.
But man is this thing full of problems. Check the forums if you don't believe me. Since owning this car for a few days, the dealership kindly replaced the intermediate steering shaft due to a knocking noise while steering at low speeds. Then I get it home from that service and some fluid is leaking out at a massive rate.
The forums indicate many other issues such as oil consumption, timing chain and related parts issues, turbo issues.
I don't know what VW Group was thinking during these years.
Can’t say enough about how great Audi of Virginia Beach, this A4 and the Audi experience is. I look forward to driving it every day and am already looking forward to my next visit and my next Audi purchase with overseas delivery.
Bought a car from the folks from Nationwide today and starting from my initial contact with the internet sales rep (Marcus), the salesman (Jimi T. Parker) and ending with the finance rep (Scott), it is an easy and dare I say it, enjoyable experience (I've had a harder time finding the right drill at Home Depot). If I had to list complaints it would be that management should take mercy on their staff and (1) give them a break from the constant barrage of Christmas music and (2) replace the men's bathroom!
Fun and safe to drive
by Amazon from Chicago, Il
August 22, 2018
This car is great to drive, with superb handling. It is extremely stable in poor weather conditions. The human interface for the navigation and infotainment system could be updated.
The best service and customer experience I’ve ever had.
Most reliable car I've owned
by ChaseS from Decatur, AL
October 6, 2018
This car has been great to me. I've had no issue and rides so smooth. Has great low end speed and also great on straight aways. Would reccomend any family to own. Has one of the best safety features too
Went to see a vehicle and when I got there they had the car ready to be seen and test drive. I was quickly approved and they did there best to get me the best rates and into a new car. Most painless car dealerships I’ve ever been too. I highly recommend them, they are willing to work with any type of situation you may be in. The 2015 Chrysler 200 I bought is riding smooth with no problems.
Great for people under 30
by Nicoledavis1111 from Dunnellon
July 31, 2018
This car is good for someone that single or maybe someone in a relationship due to it being on a smaller versions of Audi I would recommend it not mean for a family it is pretty high place for the lowest model that you can get besides the a 3 and I still love this car and now that I'm older I need something a little bit more mature is and bigger
I went looking to by an Audi Q5. I worked with Patrick from sales who was very knowledgeable about all things Audi and responsive to my questions and concerns. I ended up with the SQ5 and could not be happier. I got a price that I am pleased with and a great SUV.
by CW TC from Blaine,MN
December 28, 2018
The car is fun to drive, feels light and quick. The car has all the gadgets and tech you could want. Seats are comfy but solid. The new styling on the exterior is sharp.
Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day.
The only negatives:
- their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there.
- facility might put some people off, but get past it - these guys are good
- they can be slow to return phone calls
by SM from Wotertown, NY
November 4, 2018
Great Car. Made in Germany.
2.0 TFSI, 4cyl. 211 HP Engine / 23 City / 30 Highway
Low miles, beautiful car.
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