My experience was outstanding. Everyone involved in the transaction was professional, knowledgeable, and friendly. I was impressed with the attention to detail and the no pressure attitude of the sales and fiance team. They really had my best interests as the priority, a rarity in the auto buying process in my opinion. Great experience all around and I'll be back in the future for sure. OB
We were in the market to upgrade to a family SUV, and we're very happy with doing so at Audi Arlington. Savas was a great sales rep, was helpful with every question we had, and made the whole buying process a great experience. We look forward to buying another Audi here again!
Replied to an sales ad for a used car and received a response from a salesperson shortly thereafter. Salesman replied with some mechanical deficiencies with the car and its availability. Also replied later with a note regarding my interest in setting up an appointment for a test drive of the vehicle. This dealership is very professional and seem to be willing to help customers whenever needed.
You might not expect a high-end car dealer in Tyson's Corner to be a good place to buy a used car, but it is. This was the third dealer I visited in my search for a minivan. I had researched extensively on cars.com and another site and the car at Audi Tyson's was the best deal. The buying experience went smoothly with no bull.
Leased a new Q5 from Audi of Arlington and had a great experience. Mohamed Ahmed helped me out and was fair and precise in his work. I’ve never bought a car before and Mohamed was really great - made a great deal for me. Highly recommend.
We traded emails with Konstantin a few times over the last few weeks. The car we were interested in, had been listed since August (3 months), so we were happy to see our patience pay off, as the asking price continued to decrease. I called him in the morning to confirm the car was still available and asked him to let me know what the brakes and tire ratings were during their inspection. He quickly gathered the information and passed it on. We met and test drove the car. He was not pushy. Left us with the car and told us to come inside when were made a decision. We paid with a check, so no financing and we closed on the vehicle in minutes. So quick. So easy. Great place to buy a used car.
I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.
A good service team is worth its weight in gold, and Ray Johns is the best I have ever encountered. EVER. I could describe how knowledgeable he is and how he makes sure that every detail about my car is right, but what I really need to say is Ray Johns is a reason to buy an Audi from this dealership and come back again. Doesn't matter whether you're a man or woman, in a suit or a sweatshirt, he makes me feel like my questions about the car matter -- and gets them all answered, recognizes that I'm squeezing in service between work and kids and shows me useful features about the car that I didn't know were there (and my Q5 is two years old!).
Had been shopping for a used Volvo for our 16 year old twins, had checked out dealerships as far as Rockville. Wound up purchasing a car from in town at Criswell. Great customer service, easy transaction, low pressure. Very satisfied with the S60 we bought for our teens. They do an outstanding job with reconditioning the used vehicles they sell. Thanks Vance, Austin and Allan!
Ok, yesterday we took delivery of our 8th Audi from this dealership, and it was a great experience. Tim Ellis, and Mike Sherl really made the purchase happen, and a great deal! We recommend this dealership without reservation!
I traveled from the Richmond VA area to purchase an Audi A6 TDI . Chris Tarsa and Tim Ellis were excellent in the sales process. All initial interaction was done over the phone due to the distance. Chris said he did not want to meet my expectations but exceed them which was done. I purchased a new 2016 TDI which had been on the lot for close to 3 years. They did a beautiful job of properly detailing the A6 to meet my very discerning eye. I have purchased a number of vehicles and this experience was the best in my history. It was a pleasure to deal with a team that was honest, up front and to the point.
I am a planner and I am very careful with large purchases so after doing extensive research on my next vehicle I called the dealership and got Dubois Kelly who informed me that the vehicle I was inquiring about was still in stock and I scheduled a time to view and test drive it. Dubois delivered platinum standard customer service! He was very welcoming to me and my Husband, he was knowledgeable of the vehicle and was very transparent of the purchase process and owning a luxury car. My new car had slight bumper damage prior to purchase and Audi fixed it the following week. It looked like it was never damaged! Jess Wildasin was excellent and was very accommodating. My only issue with the service experience was that if I was in there on a we owe then I should not have to spend my money to fill up a loner vehicle. With regard to the finance process, Cedric over promised and under delivered. The expectations of obtaining better financing terms were not transparent when financing was finalized. He then outsourced another manager for me to sign the sales agreement and skimmed the terms. I believe the other manager assumed that Cedric went over everything in depth prior to final signatures (which was not his fault he was great too by the way). The reason for the outsourcing was because he took another customer in the middle of my transaction. Mind you we were there at 2:30pm and did not leave until 7-7:30pm. Several days later I had some uneasiness with the finance portion and contacted Cedric. Thank goodness his Supervisor Will Nelson was available to bring clarity and transparency as Cedric continued to "double talk" me regarding the extended warranty that I purchased. After speaking with Mr. Nelson I was satisfied with the conversation. After Mr. Nelson assigned duties BACK to Cedric to complete, the updated warranty was not correct. He then updated the agreement and outsourced the task again to other people to ensure I signed it when I brought my car to be serviced. When it wasn't signed instead of inquiring with the people who he outsourced it to, he calls ME to ask me why didn't I find the person who has my paperwork to sign it! Why would it be my responsibility to ensure this was taken care of? As I type I still do not have an updated extended warranty agreement. So in conclusion, I enjoyed my Audi experience minus the finance process with Cedric.
We purchased a used Subaru and were treated like we were buying a 50k Audi. Great staff who made the whole car buying experience the most pleasant ever. We walked away satisfied with the value of my trade in and the purchase price of our vehicle. Highly recommend!
I am amending my review regarding Priority One Audi. I stopped in there a,few days ago to see the service manager. I have to say that he was extremely concerned with my issue and took it upon himself to look further into it. I am very happy to say I was treated with care and concern. My issue was taken care of. I have total respect for not just the Service manager, but for the entire team at the service department. They totally are a great crew and will take care of your car. Thank you again . You All are amazing.
Went looking for a used car , met Mr Konstantin , incredible guy . Upfront , honest , polite, and exceptionally hard working . This is my go to guy and dealership for all my used car needs .
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