Audi Q5 for Sale in Bedford, OH

James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.

I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need

When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience. Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt. We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.

James Callender met us and guided us through the process of selecting a Forester. Then, he kept us posted as the car we specially ordered was prepared and shipped to Ganley. When the day of delivery came, James and Jim in finance efficiently processed our purchase, and I was off...very excited to have my comfy Subaru! I love the feel and the visibility it allows while driving. A big hit, al in all.

Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.

My experience was excellent and I purchased a car that I'm very happy with. I'm going to be a return customer for a new car.

After weeks of test drives (and tests of character) I found the car I wanted at the price I wanted and was treated with respect and honesty throughout the entire process at Audi of Cuyahoga Falls, Cascade Auto Group. Over a month long process I drove cars that were advertised as perfect specimens, listed at full book value but then drove crooked at thirty miles per hour. One car I drove had a ruined transmission so the sales person tried to drive me around in residential neighborhoods with 25 mph speed limits. After several blocks and drives around cul de sacs I persuaded him to get to a real road he started in about how silky smooth the shifting was. I should not notice, or feel, the shifting in his nice new condition car, he said. It was smooth because it did not work and just kept slushing into gears. This car was also advertised as a great car at the high end of the book listings. I had some cars go full Christmas tree with engine codes and walked away from other dealerships over outright misrepresentation or false claims. One sales manager and I agreed to price and terms on a car I was interested in, but when I was handed a paper to sign the price went up by thousands of dollars. I am not talking about document fees, taxes or delivery. It was thousands added as the team attempted to sell me a car based on payments and not on the verbally agreed upon price. I arrived at Cascade on a Saturday road weary and slightly beat up from the full gamut of sales tactics. It was clear to me within minutes that this was a fair chance at a good safe car purchase. I worked with Chris Hawkins (Sales Consultant) and Nick Corlett (Business Advisor). This car; at book value was exactly what it should have been for the price in addition to some extras that are above and beyond the usual used car inventory standards. This car received a full service at Cascade Audi. This car had brakes and rotors replaced at Cascade and they even added the second key fob that did not come back to them with the trade in. I did not haggle with the price due to the professional treatment and respect they gave me, the overall condition and quality of the vehicle and the extras that had not been added to the asking price in the first place. With the help of the service department, Chris Hawkins was able to get the car prepared the same day, which I know was difficult for a busy Saturday. Cascade was able to get the financing approved within a few minutes and when I sat down with Nick Corlett the numbers on paper matched the numbers discussed. He was even able to go over all of my options before final signatures so the loan would be arranged at the best possible terms for my financial priorities. Any questions I had were answered clearly and directly with all of the staff. Thank You all for the best overall major purchase experience I have had to date. I will return for servicing my new-to-me Audi, and for my next vehicle purchase. Thanks Cascade

Audi Brand Specialist Joshua Patterson is the consummate gentleman-salesman. Now granted, yes: a salesman wants to sell you a car - so you would safely assume they'll be polite, solicitous, "whatever it takes." But within two minutes of meeting him I explained, plainly, that "I'm not buying today; this is the beginning of my research and 'hunt.'" /// He didn't bat an eye, didn't pressure. /// Instead, he spent close to a full hour with me, answering every question (including the "lame" ones), and proceeded to walk me out into pouring rain, holding an umbrella over me, so I could sit in one of the vehicles and comb over it. (This, while he stood outside under his own umbrella while I examined the interior.) /// (Personal note: Joshua, I'm sorry if I talked your ear off. Thank you for your patience.) /// All that said, it's that style of consideration and approach to actually conversing with and hearing the concerns a potential customer that gets a customer like me back into the showroom. And, if I settle on an Audi and we can come to agreement on price and other terms, you can be sure I'll give my business to Mr. Patterson.

I had one of the best purchasing experiences at Audi of Middleburg Heights. Dan was professional, knowledgeable, and helpful with my purchase. And, everyone else at the dealership was friendly and kind.

I'm a first time buyer and ran across a used 2016 Audi A3 with 6k miles from this dealership. I reached out as I was preapproved through another company. They responded within 24 hours and handled almost everything via phone and email. Allan Slavik was my sales rep and he made my first experience amazing. Everything happened flawlessly. He spoke with the company I was pre-approved through and they handled everything within 48 hours. I lived out of state so I drove up to sign for my car that weekend. I spent roughly one hour test driving the car, signing documents and being taught how to use the features. My experience was amazing. I'll definitely be returning once I'm ready to upgrade to my next Audi!

I purchased my 2015 A6 from Audi Middleburg Heights about 6 weeks ago. My salesman, Allan Slavik, was accommodating, informative, and walked me through every step of the selection and buying process. He was very thorough and answered all of my questions. Because he has continued to follow-up with me even at this point as to the satisfaction with my vehicle, I had mentioned to him that my steering wheel was squeaking occasionally. He said if it bothered me to bring it in and he would set up the service appointment. I emailed him one afternoon and within an hour, Gus with the service department called me at Allan's request. I explained to Gus about the steering wheel noise. I also requested that they clean the moonroof as I didn't feel it was properly cleaned before delivery to me (and to Audi Middleburg's credit they did a quick turnaround on this car for me!) They made an appointment that fit my schedule within the next week. I was able to drop off my car, hop in my loaner 2017 Q3 for the day and made it to work in plenty of time. When I picked up my car that evening, Brad Hall, my service advisor, walked me out to my car to ensure my satisfaction with the cleanliness of the moonroof. A week out, my salesman, Allan, reached out to check on the service and my squeaky steering wheel. I have had excellent, wait superior service from everyone I have encountered at Audi Middleburg Heights. I would not hesitate to recommend them. They have made a customer for life!

James Fleming is an excellent sales person. He met all of my needs seamlessly. Nick McGlone, new car sales manager was very personable and attentive. Both of them took the time to address my questions. Follow up was timely and professional. I have purchased two vehicles From Classic BMW. The service, atmosphere, and friendliness of the staff is superb!

Great selection of used cars including some unique high end vehicles. Car priced as advertised. All concerns addressed. Salesman Rodney was very personable and professional. Would come back again.

Great experience. Rod was friendly and extremely knowledgeable. We looked between two of the same model, and were able to decide on one. A good experience.

Bought a great Hyundai from KDK. This place does it right. If you have an issue here they will help you. Ive watched KDK bend over backwards to help people. They do a great job too. Ask for John C if you need help. He does a great job! KDK sells great cars and trucks. Go give them a look.

I was in here for maybe an hour or so and I walked out with a great car, great deal. Couldn???t have asked for better service. Moe was quick, and professional. I will definitely be back

I walked in only knowing I "might" like a Lexus. Marilyn Carroll was super helpful and helped me in the purchase of my beautiful, red girl!

Marilyn was extremely helpful. She was able to answer all my questions. She was kind and friendly while I viewed multiple cars. She went above and beyond helping me add all the info I needed added to my insurance.

They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely manner. Very pleasant to work with.

Tom Kirshstein has me coming back. This Sales Specialist has helped me with not 1 but 2 V W purchases and I will be back for a 3rd in the future!