Used 2019 Audi Q7 for Sale in Englewood, NJ

Adrian the service rep was helpful and personable from the initial phone call to set-up the appointment for the first 10,000 mike service due on the vehicle, to arranging for the loaner. Also, I elected to have the car detailed while in for servicing and the did a beautiful job. Will definitely be using them again.

this car have everything I need, Lots of Legroom, Big from Inside but compact and sweet from outside. fully loaded with safety , best headlights and best technology packed car. this SUV is fit for all type of Family and even for off roading .

I was on my way to the mall on a bright Saturday afternoon, at about 3:20pm, when I heard a beep coming from my dashboard. I looked at the message and it said to "turn off the engine and check the coolant." I panicked. My afternoon was ruined!, I thought. Luckily, I was a couple of minutes away from Town Audi and I pulled up to the service area immediately. I was greeted by one of the representatives and I explained what had happened. I told him that I needed my car back the same day because I live in NY, but I was going to the mall in NJ. He took down my information and told me he would get back to me as soon as the diagnostic test was done. I decided to visit a friend in the area thinking that it was going to take at least until closing time, 5:00pm. To my surprise, about 45 minutes later, I received a call from David, my rep. My car was done and ready to be picked up!! I was so grateful and excited. My plans were not ruined, after all. Well, needless to say, I went to the mall and spend the rest of the afternoon very happy.

I am a Columbia University Epidemiologist with an extremely hectic schedule and a low tolerance for nonsense. Anthony Petito does a simply outstanding job running the Paragon Honda Service Center in terms of everything that a customer values - overall quality and timeliness of service. I've witnessed this outstanding service at Paragon Honda for over 6 years and I will absolutely not take my car anywhere else to be serviced even though this location is not at all convenient for me. But I don't care because the quality of the service is worth it. Everyone at this service center is professional, courteous and eager to please. Just this past Wed night (4/20), I met with Ron and Jason Q who both handled my 9:15pm appointment after having my initial questions skillfully handled by Anthony Petito by phone. All three of these men were extremely professional, efficient and courteous. I was in and out of the service center in no time even though my appointment was at 9:15pm. In spite of the late hour, they were still going full speed ahead and pumped as if it was the start of a new day. Truly exceptional service and exemplary teamwork from Anthony Petito, Ron and Jason Q. I am always able to schedule an appointment with great ease and I then immediately receive an email confirmation with the time and date of my appointment. This is a tremendous help bc, when I arrive for my appointment, I don't have to ever worry about being denied bc the appointment was mistakenly not documented. Then, a day before my appointment, I receive an email reminder. It is such a huge help to me that they offer appointments up until 11pm and Anthony mentioned there are also available appointments overnight. Again, these late night options are absolutely invaluable to me bc my schedule is crazy but yet I want to make sure I am taking the best care of my Honda. The moment I arrive, I am consistently and immediately taken care of and I then sit in a very comfortable and well-maintained waiting room. I never witness any disgruntled customers in that waiting room and I never wait for very long at all. The entire process is PAINLESS bc the entire operation is run so efficiently thanks to Anthony and the team he hires and manages. Everything runs like clock work from the moment I drop off the car and then head outside to pick it up. Geesh, even the bathroom, after a long day, is immaculate and there's a sign inside the restroom asking customers to speak with the manager if the restroom is not clean. This is an example of what I mean by the entire place is so well-managed. They have thought about everything in the interest of the customer and they work very hard to fulfill their promises . This is NOT all talk and no action, and this is not an easy accomplishment but they make it look easy. I know exactly what it takes to hire and manage a team because I've been hiring and managing my own team of over 30 Research Assistants and Project Coordinators at Columbia for large-scale NIH grants for the past 21 years. So I am genuinely in awe and will forever remain in the Honda family bc of the service I receive at Paragon Honda Service Center as well as for the solid quality of the Honda vehicles. Thank you, Anthony Petito, Ron and Jason Q at the Paragon Honda Service Center!!! Rosann C

This car is beautiful, met all of I needs. Comfortable, spacious and elegant. With leather seats, great interior desing and excellent performance. It is perfect for me

This was my first purchase from Jack Daniels Audi of Upper Saddle River, and my fourth Audi vehicle. It did not disappoint! I purchased a new 2018 Audi Q7. I worked with both Will Giarusso and Matt Siderio, who were both tremendously professional, polite, and attentive. Will went above and beyond ??? locating the specific vehicle, delivering the vehicle to me, staying after hours, etc. Overall, a positive and first-rate experience!

I would buy it again but very disappointed that the QI charger will not fit any phone. The engine stumbles - we hope it is a software fix

Perfection ,Patients and great customer service are just some of the words I would choose to describe Masters. With in 4 short days from starting the process I was driving my Mercedes-Benz c-450 amg. Jamal was a dream to work with , made it all seem smooth and effortless. He made sure to keep us informed at all times and even continued to follow up after I left the lot. I would recommend this dealership to all ,no doubt in my mind that they will have something for you. Thanks again Jamal and Marian and Master for making my dream come true owning a Mercedes-Benz before I hit 30 !!!!!! 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.

I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you familiar with this model?" Last service I had was a 2018 A3 whereas I come from a 2015 A4. The controls are way different !! A quick Q&A would be helpful. Peter Brandt

Consumer Reports said this is one of the best SUV and after I had a test ride I agree that the Q7 is the best SUV that money can buy.

We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and ensured that it was delivered ASAP. He explained the details of our deal, and was very responsive to calls and emails through the process. Marc was also proactive emailing documents without our even requesting them. We recommend Marc highly to our friends, relatives and colleagues. Marc introduced us to Kevin the Biener technologist on the day of delivery. Kevin set up our Homelink, connected our iPhones, set up our Apple Car Play and walked us through the new MMI interface. He was very knowledgeable, helpful and answered all of our questions. The entire team at Biener are a delight to work with which is the reason we keep returning to acquire our wonderful Audi's,

The Q7 handles extremely well and is super comfortable driving. The interior lighting during the evening is amazing, but most importantly, the vehicle has excellent leg room throughout.

We just picked up our new Q-3 from Biener. Salesman Joe Mortell was great & helpful in making sure everything was handled & ready for our scheduled pick-up--- we ordered the vehicle the day before leaving for a 3 week vacation & returned on 2/29 , expecting to do the pick up. Everything was handled in our absence, without a hitch. Great vehicle! The best part was our experience with sales manager, Drew Russo. He expertly handled some nuisance "odds & ends" concerning the Audi A-3, that we had purchased at another dealership, but returned to Biener. In years past, we had acquired other Audis, but never at Biener.( Despite living so close to this dealership) They were never competitive enough, & never seemed to "want" our business. THIS WAS REVERSED on this occassion. They truly earned our business, our trust, & thanked us for our business. Quite a turn around & we are now a member of "the Biener Family"-

Great car for many reasons, performance, quality, comfort. Feels safe at any speed in all conditions. Technology is great once you figure out how to use it all. Love the performance the best, this car handles great for its size.

I dealt with Lauren in order to buy my 2018 Q5. She is an excellent salesperson - very friendly and personable, extremely responsive in understanding my desires and looking into things. There was no pressure and no games played - what a pleasure! Replies to any inquiries were super fast. It has been great service so far in every way. Trade and price was fairly negotiated. I highly recommend Lauren!

Had been driving a GL550, the Audi Q7 far exceeds that car!! It is sturdier, handles excellent, better in the snow and has great technology. Very comfortable and has plenty of room for luggage, skis, extra passengers (in the third row), etc.

Richie, Jeremy and Biener's team of professionals get the job done right the first time. They are beyond attentive and friendly/professional. My entire family can always count on Biener. That's why we have been customers for over 25 years!

Pierre was patient, kind and very attentive to my mothers needs. She hasn???t had a new car in almost 20 years so this was big for her. Needless to say she is quite happy with her new car and the buying experience. The young man, Kevin, that Pierre assigned to help my mother with all of the gadgets in the car, was exceptional; what a gem. Thank you Pierre!!!!

Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need attention or replacement. Fast service, gives reasonable price quotes. And goes out of his way to secure loaner vehicles as long as you request them in advance. Him and his team are great. No doubt.

I recently purchased a 2015 Q7 from George Faccio at Biener Audi. I live in Michigan, and was looking for a blue Q7; not many were left, but Biener had one. I called the dealership, and was lucky to get George as my salesperson. He was very thorough, professional and helpful throughout the whole process. The out-of-state sale required much more time, paperwork and details than a normal transaction. George did a fantastic job of keeping me informed about the paperwork, financing and shipping info. The dealership even agreed to split the shipping cost, which was a great perk. George has called me several times since we received the vehicle, just to make sure we were happy & to see if we had any questions about the options. I would not hesitate to recommend George and Biener Audi to anyone, and would buy from them again, if circumstances warranted it.

As soon as I walked through those doors there at Audi Brooklyn, I felt comfortable knowing I made the right decision. The staff were very warm-hearted, welcoming me with complimentary coffee and conversation. They perfectly understood why I chose the Audi brand. Needless to say, every car in there was exquisite. 👍🏽Looking forward to driving my new Car off the lot very soon!!

Spent several weeks researching SUVs and was down to Audi and Lexus but went with the Audi Q7 because of extra cargo room and options.

I hit a pothole on a Brooklyn Street after the last NY snow and got 2 blowouts, front and rear tires on the drivers side. I was able to pull into a legal parking spot. My car does not have a spare, and even if it did it wouldn't help. I contacted roadside assistance and waited on hold for 1 hour. Finally I contacted Audi Brooklyn service department and explained my situation. The service manager set up a pickup and drop-off situation for me. The next morning at 9am 2 technicians came and changed the 2 flats with 2 spares they brought with them and took my car into service. They even reminded me that I had Audi Tire Hazard insurance, so the whole thing cost me nothing out of pocket. 2 new tires. Pickup and Drop-off. $0. Wow! Thank You!

This SUV meets our expectations and lives up to its reputation . Its features are great and I would recommend them for all drivers. The cargo space supports are needs.

I am a salesman and travel up and down the east coast in my Q5, its been having some sporadic electrical demons that no one between Florida and Maryland could figure out. I was in Brooklyn on a sale lead when my Audi decided to go on the fritz again. I happened to be right around the Corner from Audi of Brooklyn and reluctantly rolled into their service Department. I spoke with service advisor Henry Fink and he confidently assured me his team could fix my vehicle. He went above and beyond to get my vehicle to his #1 tech Tim Chan. These guys delivered as promised. It has been over 15000 miles since they worked on my vehicle and I have not had any issues. Just wanted to take a few minutes out of my day to applaud these guys for their expertise and professionalism, Thanks again ,Ira

Got a 2018 Audi A4 2 weeks ago best experience I???ve had with a dealership! My sales person was Richie Bauso extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it???s time for a new car!

I brought in my 2013 Q7 Audi to be service. My service consultant Ms D. Fallacaro was amazing. She was very understanding when I did reach out explaining that at this moment I can't afford all the service. She then call me with the best news, saying that some of my service will be cover as a courtesy and wouldn't have to pay the full amount. She was very professional, understanding and give a great customer experience. I would highly recommend Ms D. Fallacaro

I purchased a vehicle from this dealership yesterday. Weird to say I bought a Toyota Tundra in an Audi dealer. First to say the employees are their exceptionally early to take care of business five 🌟 on that, the customer service was above and beyond and options for financing was amazing. I came in with my own loan approval but they beat an already good deal. Best experience on a dealer ever. PS: They delivered my new car home since I had to drive my other one home as well and brought my car home with a full tank of gas on top of that. Who does that you ask, Mr condosta made that possible... thanks once again...

I have been leasing A4's for the past 12-15 years in both New York and Florida. Truly, once you drive an Audi, it's nearly impossible to have anything else! I wanted this new lease to be the A5 in Graphite with all the bells and whistles but, wasn't sure I could swing it financially. I had visited other Audi dealers and went on their websites but, the numbers I received were frankly too much for me to afford. I told a dear friend who has been leasing her Q5's from Town and Linda; calling Linda so that I could meet with her. I literally went to Town:) I was greeted by Linda who immediately put me at ease. She was warm, engaging, knowledgeable and enthusiastic. I felt as if she wanted me to have the A5 as much as I did. I told her of the quotes I had received, she did the math and came up with a number that was so eerily close to the A4 lease payments I had been making, that I started to cry. It was such a wonderful and easy process unlike I had ever experienced. Linda delivered the car to me and spent a great deal of time ensuring I had a full understanding of the cars' features. I didn't have navigation in my last car(s). Linda gave me her cell/direct line so that once driving, if I had a question, I could call her...and I did! I have recommended Linda and Town Audi to all my friends and to anyone who is even thinking of purchasing or leasing a car; the true measure of this marvelous experience clearly, miracles do happen! I drove off in the car of my dreams and will return in 2 years to meet with Linda for my next dream car, the TTS convertible! Linda, the finance and service departments are all wonderful making Town the only place to go!