Just Bought a Mercedes from Jim coleman . I had to travel from Plattsburgh NY. But the salesman Kirk Saraydaroglu made it very easy for us. Love the car. As good as was promised. Buying experience was excellent. Other manager also made the process very easy and quick. will recommend this dealership
I recently was in shopping for a new car. I found the experience satisfying and very unlike other car buying experiences in that it was so positive. I met with both the General Manager and Amhad. They were polite, professional and made the process a pleasant one. I will not hesitate to buy from this dealership again!
As usual, my visit to Passport Infiniti, Alexandria, VA; for car service was above reproach. My service representative, Mr. Gary Drummond, always treats me like family on every visit. He's continually concerned with my comfort and quick in and out quality service.
If you haven't experienced the Passport Infiniti Vehicle Service Team, do so today!
Passport infinity is the best place to get your cars or trucks fixed. Customers service outstanding, they also take great care of your car or truck. Their service writers are wonderful and there part department guys are magnificent. Everyone in the dealership knows how to treat their customers. For the technicians, I don't know what else to say, because these guys really really know their jobs, their just wonderful people.
I went into the Passport Infinity of Alexandria showroom to look at the QX50. I didn’t expect to purchase a vehicle at that time but the amazing service from Brian and Jayda helped convince me to purchase the car that day. I got a great deal and everyone there made the buying process so easy!
The Passport INFINITI Team was superb!! I worked directly with Glenda and she went above and beyond!!! They were honest and realistic in their sales approach and I appreciated that above all else! They have a lifetime customer in me!
So after having troubles with the first dealership I decided to try out Passport and the first thing I was greeted with a smile and pleasant tone and manner by Garry Drummond. He is the true meaning of customer service... Mind You I was already pissed and ready to go off From the first dealership. I had a check engine light and just wanted some straight answers and no bulls. Garry assured me I would be able to go to work while my car was worked on. He kept me up to date on everything from beginning to end. I could have spent all my money there and not care because of great I was treated. Am a true and loyal customer and refuse to have anyone work on my car. Am telling you this man needs to be promoted. Thanks again.
This is where I bought my infinity ( used) and therefore I have been taking my car there since I bought it in 2016. They have been excellent in oil and filter change. They send me reminders and always process my car in a timely fashion while my toddler and I wait in their very exquisite waiting room. I think they should be also giving some discount or coupons to regular customers to keep their business. Thanks.
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