I was searching for a Audi A4 with a manual transmission which are becoming harder to find. A coworker recommended North Bay Imports. I was a little nervous since I always bought new or certified from an Audi dealer. I may never buy a car any where else again and HIGHLY recommend them. The car was perfect and delivered with new tires and brakes all around. Financing was easy and the rate very competitive. Their selection is impressive and of very high quality. Everyone I dealt with was professional and friendly. The fixed price policy bothered me at first and I tried to negotiate but Jon held firm on his price. After seeing the car and the delivered condition I fully understand his price and I feel I got a lot of car for the money.
A fun SUV
by Dave SQ5 from Plymouthn MA
September 13, 2018
Just bought the SQ5. It puts a smile on my face every time I drive it!!! It is fast and handles terrific!! Practical because it is an SUV!! Interior is amazing with diamond stitched seats and aluminum trim! Best car or truck I have ever owned! A sports car that doubles as an SUV!!!
I purchased my car from North Bay Imports in December of 2017. I was looking for a ML 350 and they had the best selection and price by far of anywhere near or far. Their sales staff is very low key and not at all pushy - but also very helpful if you need it.
I have owned the car for over a year now. The car was in pristine condition when I purchased it and I have had no issues whatsoever with the car. I absolutely love it and would definitely buy one again.
I have brought it into service (oil changes, rotors) and Chris from service is a pleasure to work with. Very accommodating. They redid their customer waiting area so there is plenty of space for customers to wait in a comfortable area.
I can't speak more highly of my experience with North Bay. I will absolutely buy a car from them again!
Everything anyone could/would want in mid-size SUV
by Karl K from Highland, CA
April 8, 2017
Next to our 2917 Audi A 4 which was my dream car, this SQ 5 is everything my wife wanted in an SUV and more. My wife owns a Children's book store in Redlands, California. She wanted a vehicle that was maneuverable with plenty of power and room to haul books & materials when needed. The first time she fired up the SQ 5, she had a grin from ear to ear and LOL. The vehicle was love at first site. 2017 SQ 5 Prestige with everything & the kitchen sink at a price no one could come close to matching.
On 1/27 We went to North Bay looking to upgrade from our 2009-A-4
Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////
Most fun car I ever had
by ritz from chicago, IL
May 29, 2018
This car is just what I was looking for; agile, reliable and comfortable. on top of this very stylish and eye catcher. certainly make me feel proud owner :-)
I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top.
When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left.
We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that.
With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them.
I have to say it took me longer to register the car than to purchase it..
Thanks everyone for a great experience!
A fun SUV to drive
by Serious driver ... from Raleigh, NC
April 8, 2018
I've owned Volvos, Saabs, Mercedes, BMW and other cars and SUV's during my lifetime. This Audi SQ5 is one of the most fun cars to drive that I've ever owned (the others being a 2002 Saab 9-3 Viggen and a 1998 Audi A4 2.8L). I only wish that Audi had updated the technology for the SQ5 earlier to have included this model year.
The North Bay team was friendly and helpful the whole way through the process. I purchased the car with a trade of my current vehicle remotely and didn't see the car until I picked it up. The pictures were accurate and the car was better than advertised. The transaction was smooth and efficient and I will certainly look to them the next time I'm in the market.
By far one of the best designed sport SUVs.
by SQ5 Fan from Odenton
November 24, 2018
Excellent SUV! Will definitely purchase in the near future once I'm able to locate one with desired options and preferred price. Working with excellent dealer.
This dealership stands behind their product even when it is 2,000 miles away!! I bought a 2014 Audi S7 about 2 months ago. Derrick was my salesman. I live in Bismarck ND. This is a big purchase to buy site unseen. He took multiple pictures for me and assured me that it would arrive better than expected. It truly met those expectations. The only complaint was the brakes squeaked rather loud. I drove for about a month before I could get it to a Audi dealer who is 200 miles away. The repairs they wanted to do were around $1400. I emailed Derrick who put me in touch with David Mason who I believe is one of the owners. They didn't agree with the assessment but he said to make it right they would send me the necessary parts and a $150 for labor. Well I got it fixed yesterday and it is working like a charm. I want to thank Derrick, David and the staff for the outstanding customer service and for standing behind the purchase. If you ever are hesitant about buying a high end car from this dealership don't be!! They took care of my issue without hesitation. Thanks again!! Rick Smith
A NICE SIZE SUV
by MARCUS from WESLEY CHAPEL, FL
November 23, 2018
CAR SITS AT RIGHT HEIGHT ...NICE MEDIAN OF NOT TOO HIGH. THERE IS PLENTY SPACE. THE RIDE IS SMOOTH FOR AN SUV AND VERY QUICK WITH RESPONSIVENESS. IT SOUNDS GOOD AS THE EXHAUST CAN BE CHANGED. VERY QUIET CABIN .
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
Love this vehicle!
by IamWildBill from Boston, MA
October 30, 2017
The 2015 Audi SQ5 is an incredible vehicle. Unbelievable performance, excellent handling and sharply appointed interior....this SUV has it all. I only wished I had purchased one earlier!!!
North Bay Imports was a pleasure to work with, specifically Derek. I would highly recommend anyone looking for a vehicle to check them out. From my experience they assure the sale of ONLY quality vehicles. Their willingness to work with you as well as answer any questions from start to finish is extraordinary. I drove 2 hours to test drive a vehicle and could not be happier with the decision to purchase it from them that same day.
Practical and sporty
by audi.sq5 from St. Louis, MO
July 11, 2017
The SQ5 can be used as a common grocery getter and your weekend car that you take on back roads and find the performance of Audi.
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