Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
I have been shopping online for a particular vehicle and have dealt with many dealers across the country. Ben was prompt and professional when answering my questions and while ultimately deciding it was not the vehicle for me, I could not have been more pleased with how I was treated.
I'm six hours away from the dealership and Frankie was a pleasure to deal with. He was prompt and professional with my many questions. We negotiated a price which was a simple process. When we arrived, the car had just been washed and was waiting for us. We inspected the car and everything that we had discussed was correct and accurate. The paperwork went quick, there were no surprises, and we were quickly on our way. I've bought 3 cars long distance and this was by far the easiest. I would not hesitate to purchase another vehicle from this dealership.
Jason Brown was an excellent Volvo sales ambassador. He was personable and extremely knowledgeable about the car. It was, by far, the smoothest and easiest deal I have ever made on a new car. The volvo xc40 is a fantastic car and loaded with tons of safety technology and pure fun features. Very roomy as well. I am very pleased.
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