I live in Virginia, yet I have started buying my Audis from West Chester Audi. First a 2016 Audi S8 Plus and last week a 2018 RS5. Why you ask? Because my salesman goes the extra mile to make sure I get what I want and follows up after the sale to make certain I am satisfied. Best buying experience ever!Moreover, he has taken the time to get to know me so that he can recommend new offerings from Audi that he knows will interest me.
I purchased a CPO Audi A4 from Audi West Chester a week ago. Leo, my salesperson, and Jon, the finance manager, were both incredibly friendly and made the whole process very easy and pain-free. While the dealership didn't have the model that I was originally interested in, Leo was happy to alert me to an identical model that was arriving at the dealership in two days. I was the first to test drive the car and was able to put a deposit down on the car that very day. They gave me a fair price for my trade in and I would gladly come back here again in the future to buy another Audi.
I look forward to buying a car like I look forward to root canal surgery, but Audi West Chester made the process a pleasant surprise. They had the exact car I wanted in stock and allowed me to take it for a 24 hour test drive, which confirmed that it was perfect for me. Kalyn Gilinger deserves special thanks and recognition for her brand knowledge, responsiveness, and professionalism. Jack Jester did a great job explaining all of the car's features. And everyone at the dealership was friendly, helpful, and patient. I can't imagine having a better car-buying experience.
Aubrey was the best of many salesmen I dealt with.
by Michael Palaia from Willow Grove, pa
April 24, 2017
Aubrey was an incredibly professional and honest salesman. I needed a new (used) vehicle suddenly and Aubrey stayed late to take me on several test drives and encouraged me to look over the vehicles thoroughly. He combed through other dealership inventories to accommodate all the boxes on my extensive checklist and followed up to ensure I had a good experience. I recommend this Audi, but highly recommend this salesman.
Within six months the same exact serive cost jumped from $1600 to $2300, a 43% increase. This will deter me from buying another Audi. Bill was very nice to give me a $300 discount, otherwise it would have been 62% increase! Audi needs to seriously review their service costs policy in order to retain loyalty customers and attract new ones.
Great place to buy a used car. Cars are clean and they want you to buy the car that you eye up. The wait is long though to do the whole process. I was there 5 hours, probably because I was trading in a car too. Overall great experience, friendly workers, clean environment, and pretty good customer service.
Great service, easy to make appointment, on time delivery and very cordial service representative and helpful staff. Did follow up call after service . Car wash and vacuum nicely done , not like west Chester Audi service place
On November 13th, I purchased a 2017 A3 from Mike Walsh. I must say that I was completely blown away by everything he did. Mike truly wants to ensure that you get the car you deserve the first time. He truly understands Audi and how the cars operate. The entire dealership works with you, and makes you feel at home. Even Bruce Hendrixson, the General Manager, made sure I got the car I wanted, for the price that fit my budget. I have never been to a more family-friendly dealership before. Excellent job to the Audi Wynnewood Team.
My experience with used car department was excellent. I was greeted the moment I walked in I spoke to the sale person then to the manager they made everything simple & quick from test driving to paperwork. They were very friendly offer me coffee or water. I would recommend this dealership to friends & family.
Its always a pleasure having Audi Devon service my car. They are prompt in processing my requested service and getting me into a free loaner. My car is also cleaned upon pick up. I recommend the pre-paid service plan for savings!
thanks for helping us get the car we wanted and needed and the process went smooth and quickly, we love the car and expect to have great things come of it
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